A snapshot of holiday sales.
(Credit: ComScore)This year's online holiday-shopping season has topped $19.9 billion so far--a 3 percent jump over the same period in 2008, according to ComScore.
Online sales were bolstered last week when consumers spent more than $800 million on two separate days, ComScore said. On Thursday, for example, consumers coughed up $852 million.
Monday has the potential to produce the best day of this year's holiday-shopping season, which started November 1 in ComScore's stats.
ComScore Chairman Gian Fulgoni said that Monday "represents our best opportunity to finally surpass that elusive $900 million spending threshold. The early part of this upcoming week should bring us the heaviest online spending days of the season before consumers refocus their attention on brick-and-mortar retail locations to finish up their holiday shopping."
Considering that 2008 wasn't the great year for holiday sales, online or otherwise, it is also worth looking back to 2007. From November 1 through December 14 in 2007, ComScore reported, consumers spent $22.67 billion online.
ComScore's 2009 figures included up through Friday, December 11. It will be interesting to see whether the extra three days could push this year's online sales figures anywhere near 2007's level.
The new report is the latest from the e-commerce-tracking company showing healthier sales than last year. A recent report cited strong Cyber Monday sales figures.
Updated at 7:15 a.m. PDT with 2007 online sales figures.
Earlier this week, I showed you how to create holiday shopping lists, so you know what to buy when you hit the stores this holiday season. But what if you want the gifts? Today, I'm taking a look at some services that allow you to create your own wish list for the holiday season. Some of those tools you might have used before, others are a little less known. In either case, you can tell your friends and family what you want this holiday season.
Before you check those services out, try out CNET's own holiday wish list. It's full-featured, well-designed, and based on my experience, provides an extremely useful option if you're looking for a holiday wish list.
Get a wish list
Amazon Wish Lists Amazon's wish lists are some of the best-known in the space for good reason: the site makes it quick and easy to add just about any product to your wish list.
While browsing Amazon, you can add any product on the site to your wish list by simply clicking the "add to wish list" option to the right of the page. In my experience creating wish lists on Amazon, I've been quite impressed. The information can be accessed by anyone, they can quickly buy the product for me right from the wish list, and the product is sent to my address once paid for. Amazon's wish list feature is easily one of the best services in this roundup. That is mainly due to that "end-to-end" offering. Everything from finding the product to buying can be completed on the site.
Amazon Wish List is one of the best services around.
(Credit: Screenshot by Don Reisinger/CNET)GreedyMe Although it allows you to add content from anywhere across the Web to create your own wish list, GreedyMe just doesn't provide the kind of experience you'll find from a service like Amazon.
When you try out GreedyMe, you'll find a suspect site design. It's a little tough on the eyes. Once you get past that (it might take awhile), you can create your wish list. To do so, you'll need to either add content to your wish list by linking to another site or by inputting product information manually. When you find a product you want, the site analyzes the link, lets you input a description, and choose an image to be displayed. It's a relatively quick, simple experience.
If you plan to share your wish list with someone else, you need only to provide them with a link to your GreedyMe page. Unfortunately, the site won't track when you receive the item, so you'll need to input that manually after you receive it. GreedyMe is a so-so service. Consider it a last alternative.
GreedyMe has a suspect design and some sub-par features.
(Credit: Screenshot by Don Reisinger/CNET)Now that Black Friday and Cyber Monday are just a memory, the holiday season is in full swing. For those of us who like to be organized when we hit the stores, creating a shopping list is really the best way to go.
Unfortunately, though, there aren't many services that do a great job at creating those shopping lists. Too often, they provide very simple functionality. Realizing that, I've compiled a handful of services that do perform well for anyone looking to get organized this holiday-shopping season. In this list, you'll find a few sites and a few iPhone apps to check out.
Let's get started.
Get your shopping on
Amazon Shopping List Not to be confused with the company's Wishlist, Amazon's shopping list helps you keep track of all the products you want to buy.
Overall, Amazon's Shopping List is useful. It's not the best service in this roundup, but it if you're looking for simple, one-click experience, Amazon's tool provides it. That said, I should note that you can't simply add any product on Amazon to the list. Unfortunately, I could only find items that could be added in the grocery, beauty, gourmet food, and health and personal care pages. Even then, not all the products listed in those categories were capable of being added to the shopping list. It was a little disappointing. But if you're a heavy Amazon customer who shops in those categories, try it out. If not, there are some better services out there.
My Amazon shopping list needs more products!
(Credit: Screenshot by Don Reisinger/CNET)Boxedup Boxedup is one of my favorite services in this roundup. It makes it quick and easy to find products anywhere from the Web and add those to a shopping list.
When you start using Boxedup, you'll need to download a Boxedup button that's added to your browser (I was using Firefox, which it works well with). From there, simply go out to any online retail site and click on the Boxedup button when you want to add the item to your shopping list. Upon doing so, it's added to your Boxedup list for later viewing. You can also add items to your profile right from the Boxedup page, but to be quite honest, that's not how the service was designed and that functionality is a little suspect. Regardless, having the option to add content to your list from just about anywhere on the Web is fantastic. Boxedup works quite well. Check it out.
Boxedup helps you add content from just about anywhere.
(Credit: Screenshot by Don Reisinger/CNET)Web shoppers are a suspicious lot. That's the conclusion of a recent poll conducted by Zogby International and funded by Symantec and the National Cyber Security Alliance. The survey found that 63 percent of online shoppers abandoned a purchase due to security concerns.
Among the reasons given for failing to complete the transaction were sites that asked for too much information, uncertainty about how their personal data would be used by the site, and lack of faith in the site's security. These are all valid concerns.
CNET News reporter Greg Sandoval describes recent Congressional hearings on bogus online loyalty programs that sucker Web shoppers into offers that are loaded with fine print. Sandoval's follow-up report indicates that few of the big-name sites profiting from these programs intend to end their relationships with the companies being scrutinized.
Even if you've been making Web purchases for years, it pays to review the top five tips for avoiding unpleasant online-shopping surprises.
Know who you're dealing with
You can get an indication of a site's trustworthiness by using a site-rating browser add-on such as the Web of Trust, LinkExtend, and McAfee SiteAdvisor. I described these and other security add-ons for Firefox in a post on Nov. 17, but these and similar site-rating services are available for Internet Explorer and other browsers as well.
The BBB Online's shopping tips suggest that if you're not sure about completing a Web purchase, look for a toll-free phone number you can call to place your order. Just remember not to volunteer more information than necessary, whether you make your purchase via a Web form or telephone.
Know exactly what you're getting—and when and how you're getting it
Document as many specs as possible about the products you're purchasing, including model numbers, dimensions, item numbers, and guarantees of authenticity. Know beforehand all delivery and handling charges, warranties, and return/refund policies. Get the tracking number of the delivery service the vendor will use.
In my experience, the ability of Amazon and other reputable Web sites to deliver products when they promise goes down as the heart of holiday shopping season approaches. To avoid Christmas morning disappointments, shop very early or stick to brick and mortar for your most important purchases.
Watch for prechecked or disguised 'offers'
Just as you can find your browser sporting a new toolbar if you rush through an update of your media player or PDF reader, being in a hurry when you make a Web purchase can cause you to "sign up" for unwanted offers. Technologizer blogger Harry McCracken found himself an inadvertent enrollee in the SavingsAce affinity program run by Vertrue, which is one of the companies under investigation by Congress.
Maintain a complete paper trail
Print out all transaction records, invoices, order-confirmation e-mails, warranties, return and refund policies, and anything else that documents the transaction. The BBB Online recommends printing Web pages showing the vendor's name, physical address, and telephone number. Also print pages with information about the product you're purchasing and the seller's privacy policy and legal terms.
Watch for unexpected charges after the fact
Some of the most unpleasant surprises may not manifest themselves until you receive your next credit-card statement. Be ready to challenge any unauthorized fees or other added charges. Watch out for mystery charges from third-party vendors such as Harry's experience with SavingsAce.
If you're unable to work out any problems with the vendor, the BBB Online recommends using the Better Business Bureau's complaint form, the Federal Trade Commission's Bureau of Consumer Protection complaint form, or the equivalent complaint form on the site of your state's attorney general.
Unfortunately, when I went this route with the faulty notebook computer HP sold me, I got nowhere fast. Still, you might have better luck with your complaints than I had with mine.
Popular online shopping site Woot is set to expand its network of sites into new territory: deal hunting.
Unlike some of the site's other properties, which offer a new item for purchase either on a daily or weekly basis (be it gadgets, wine, T-shirts, or kids toys), the new Deals.Woot service gets a steady stream of things to buy throughout the day. It's also run almost entirely by Woot's community. There are sponsored deals that have been hand-picked by Woot's editors, but users do the rest.
Users can add deals they find elsewhere on the Web through a simple submission form that pulls in photos and sometimes pricing information from the source page. Others can then vote these up or down (like links on Reddit), with the most popular (be it in total votes, or in vote velocity) rising to the top.
To keep marketers from gaming these rankings, the site has a members-only status for the time being; users can't vote deals up or down unless they've purchased something from Woot before. The site is also limiting who can access the deals site while it remains in private beta, beginning by first inviting longtime-registered users, then working backwards toward those who have recently joined.
Along with deal submissions and the forum threads that go with them, the site is also a question-and-answer service. It's not as structured as the rest of the site, and acts simply as an open forum about deals, deal retailers, or off-topic items. It, too, has the same up or down voting system, both for individual threads and replies. Together with this and the community-sourced deals, the site tracks some of the top deal submitters and forum commenters. There, users can see which deal has been the fastest to rise to the top of the charts, as well as how long it took to get there.
Woot's Deals leaderboard gives a behind-the-scenes look at what's happening on the deal-finding site.
(Credit: CNET)Woot's upcoming deal site remains an invite-only private beta, but the company hopes to launch it officially before Black Friday (which is next week). As previously mentioned, Woot members will be getting early access invites by e-mail depending on when they first registered for one of the company's services.
See also: Fatwallet, Slickdeals, RetailMeNot, Ebates, Dealnews.
Google introduced a new Commerce Search tool for retailers on Wednesday to try to make the online shopping experience easier for consumers as the holidays approach.
According to Google, Web users spend an "average of just eight seconds" on a retail site before deciding whether to stay. With that in mind, Commerce Search aims to improve search on retailers' individual sites.
With Commerce Search, shoppers can sort data by "category, price, brand, or any other attribute," Google said. Retailers can also offer special attention for specific products to draw consumer attention. The tool includes built-in spell-check and synonyms to help ensure people find the items they're looking for, regardless of how they spell or identify products.
Commerce Search will be hosted in the cloud. The cost to retailers is based on the number of products and the searches conducted annually.
Although Cyber Monday--a big online-shopping day on the Monday following Thanksgiving--has caused some of Black Friday's appeal to slip, it's still a big day for deal-seekers.
But with the shopping day three weeks away, I'm sure you're wondering why I'm talking about it already. Well, the ads are already starting to emerge. And it's time to start figuring out where you want go and what you want to get. Use these resources to help you do just that.
Track Black Friday
Black Friday Ads Black Friday Ads features all the latest updates on Black Friday deals. The site also features buying guides and shopping lists for those who want a little more than deal-seeking.
So far, Black Friday Ads doesn't have many ads to look at. That said, you can check out details on becoming a Best Buy VIP or see what kind of deals Sears plans to offer on Black Friday. Where Black Friday Ads shines is with all the extras. You can discuss hot deals with others in its message boards, find discounts the site might have missed, and more. Keep this site on your radar when you get ready to buy on Black Friday.
Black Friday Ads updates you on all the latest ads.
(Credit: Screenshot by Don Reisinger/CNET)Black Friday Black Friday features one of the most user-friendly designs of any site in this roundup. It makes it quick and easy to find what you're looking for.
Black Friday lists all the best deals from several well-known retailers. Simply click on one of the stores' names in the right sidebar and you can see its respective Black Friday ad. When you find an ad you want to search though, I think you'll like what you find. The site lists all the deals by department. Simply scroll to the category you're looking for to find the deals you care about. Next to those items, you'll see a "plus" icon. When you click that, you can add it to your shopping list on the site. I found that it's a great way to keep track of items. I really liked Black Friday. Try it out.
Add the product you want to your shopping list.
(Credit: Screenshot by Don Reisinger/CNET)If you're a frequent Amazon shopper, you might be looking out for tools to help enhance the experience of buying products on the site. There are services on the Web to help you get more out of Amazon than simply picking up a few products from the company's pages.
Let's take a look.
Get your Amazon on
AmaDig If you're looking for a different way to search Amazon, AmaDig will provide it.
When you get to the site, you can pick which Amazon category you want to sift through. From there, the site lists images of different products offered in that category. When you click on a respective product, you can view its specs, pricing, and reviews. You can also view the listing on Amazon or add it to your shopping cart from the site. It's a neat tool, but beware that the interface is a little clunky.
AmaDig has a unique way of displaying items.
(Credit: Screenshot by Don Reisinger/CNET)Amazon Mobile If you're ready to buy a product at the store, you might want to consider using the Amazon app on your iPhone before you plunk down the cash.
Amazon Mobile not only lets you search for products and pricing, you can also take a picture of a product and have the app search Amazon's database to get its pricing. You can add items to your cart and use Amazon's 1-click payment system to place an order. (Read our full review here).
Amazon Mobile in action.
(Credit: CBS Interactive)
(Credit:
CNET / Josh Lowensohn)
Grocery comparison site Grocio is inching closer to a public launch. On Monday it opened up its doors to beta users in Tulsa, Okla.
The site, which helps people comparison shop for goods at local grocery stores, is still a long ways from being available nationwide. Its methodology, though, is sound. Each week founder Gerald Buckley sends out scans of the latest grocery circulars--yes, the ones that turn Sunday's paper into a phonebook-size behemoth, to Amazon's Mechanical Turk. Once there, they're transcribed into text files that Grocio's search engine can use to do its magic.
The whole process takes about two hours. After which, users can see how much the items on their grocery list would cost, then pick out the lowest-priced store--complete with any coupons that they'd need to print out and bring with them.
Getting that pricing and coupon information from the circulars is not exactly the fastest or most cost-effective method, but so far it's been one of the only ways to play. Buckley says that since its launch, grocers have perceived Grocio one of two ways: some have gladly handed over the latest pricing information, while others look at the service as a threat--something that could chase away potential customers.
Despite the fact that most shoppers aren't likely to go across town to pick up the other half of their shopping list, some grocers worry that Grocio's system means they won't come at all if they're getting an all-around better price elsewhere.
When Grocio figures out how much you'll save, it tells you how much you're saving, where to go, and gives you a printout of your shopping list and any coupons you need to bring.
(Credit: Grocio)Part of Buckley's strategy at winning both sides has been to start low, and to play them off each other. He's gunned for the "value-leaders," or stores that are running big sales on what they're selling. Getting these stores into the system means shoppers will have to compare those prices to the higher-margin competition, who in turn have to step it up to get noticed.
To augment that, last month Buckley introduced... Read More
The stock market may be showing signs of a rebound, but consumers still have a lock on their wallets at retail.
Shopping online for the right products at better prices can be quite overwhelming, but with some know-how, it's less intimidating and certainly worthwhile. These 12 tools will not only help you save cash, but they might also make you more confident about your purchases. I am.
Cash-saving tools
Frucall: Frucall is a really great service. When you're at a brick-and-mortar store checking out a product, you can either call Frucall's free telephone line, text-message the company, or access its mobile site and compare the store's price with online pricing. When you input the name or bar code, it returns the pricing on the product from Amazon.com, Shopping.com, and other services. It's quick and easy. Plus, it's free, though standard text-messaging rates do apply. I really liked Frucall.
Google Product Search: Formerly known as Froogle, Google's Product Search is a relatively useful tool for finding cheaper prices on desired products. It will return a good portion of the online stores currently selling products that match up with your search terms. It also lists their seller ratings, based on customer reports. It's a nice tool, but it doesn't quite stand up to some of the more useful sites in this roundup. Consider Google Product Search a backup.
... Read More




