Webware

Weeks ago, the news of Michael Jackson's passing brought major news sites to their knees, so Tuesday's memorial service for the singer was expected to bring similar results.

This time it appears sites were better prepared for the traffic onslaught.

According to Gomez Incorporated, a company that monitors Web usage quality, there were both slowdowns and outages, including one that dramatically slowed Twitter's performance. The company analyzed performance on seven news sites from multiple locations during Tuesday's event, with some of the biggest slowdowns coming to streaming video. Asia experienced a 40 percent increase in what the company calls "stalling issues," with the U.S. experiencing an increase of around 5 percent.

One of those news outlets that was serving up live streaming video was CNN, which according to internal data, topped out at 781,000 concurrent streams of the event. Between midnight EDT and 4 p.m. the site also pulled in 11 million unique users who turned 72 million pages.

Ustream, which provided live streaming in a partnership with CBS, says the event was the "largest ever" that had been hosted on the service, in part because it was a worldwide broadcast. The service had 4.6 million streams of the memorial going, made up from 1.6 million unique users. It also had more than 12,000 messages posted every minute to its built-in user chat rooms. (CNET News is published by CBS Interactive, a unit of CBS.)

Besides slowdowns in streaming video, news sites also had lower availability, which means some users were unable to access them. Gomez recorded that number as low as 98.2 percent, whereas the sites usually maintain uptime in excess of 99.65 percent. Response times also took a hit. News sites experienced double, and nearly triple the load time to serve up pages. In the case of Twitter, many users were unable to view or post messages to the service. At what was seemingly the peak of Twitter's load, Gomez benchmarked it as taking around 62 seconds for the site's home page to load, then allow users to log in--a process that normally takes just a few seconds.

Update: See also Larry Dignan's analysis over at ZDNet. He points to data host Akamai's visualization tool, which shows real-time activity on its sites which represent around 20 percent of the Web's traffic. There's a noticeable bump around the time the memorial service begins.

Internet Web traffic hit its peak right around the beginning of the service, according to Akamai.

(Credit: CNET / Akamai)

CNET News' Greg Sandoval contributed to this report.

AAAAAAHHHH! Here come the grown-ups!

You've probably heard it already: New numbers from iStrategyLabs indicate that in the apparent reversal of the plot of any '90s-era kiddie caper flick, grown-ups are taking over Facebook.

According to iStrategyLabs, from January to July of 2009, even though the population of Facebook members over the age of 55 grew 513.7 percent, the site now sees 16.5 percent fewer high-school users, and 21.7 percent fewer college users. Which, naturally, is cause for panic because when the cool kids leave it's all totally over. Or so the common wisdom says.

A BusinessWeek blog post has the right idea: Take a look at the methodology. iStrategyLabs did not actually survey Facebook members, it just looked at their affiliations. The downturn means that Facebook users are dropping their university and high-school affiliations, not that they're leaving the site per se. And that could mean one of a few things: as the BusinessWeek post points out, it coincides well with spring graduations from high schools and colleges, and some members undoubtedly drop those affiliations when they graduate.

Another theory that's been tossed around is that university and high-school affiliations can make it easy for administrators and teachers--not to mention parents--to keep tabs on kids and their shenanigans. Not joining networks can make a profile more incognito.

It's also important to note that these statistics come solely from Facebook's U.S. users, who now make up less than a third of its total membership.

And there's no related shrinkage shown in Facebook's age demographics that typically encompass high-school and college students--members under 17 are up 24.2 percent, and those aged 18-24 are up 4.8 percent. Just a smidge, but not a plummet by any means.

So this is a set of numbers to take with enough grains of salt to put around the rim of a margarita--but just think twice before you put the photo of you drinking that margarita on Facebook. Those sneaky adults could be watching.

Google might be making it easier to adopt Google Voice by letting users bring an existing number.

Getting started with Google Voice could be easier if you could bring an existing phone number.

(Credit: Google)

Techcrunch reports that Google plans to bring the concept of number portability to its Google Voice product, allowing you to use an existing cell phone number as your Google Voice number. At the moment, those who sign up for Google Voice are given a brand-new phone number that others can call to a reach a user at home, work, or on the mobile.

The trouble is that when you call somebody back who called your Google Voice number, the number that appears in their caller ID window is the number of the device that you're using, forcing them to store several different numbers in their phone anyway to know who's calling them and causing confusion over just which number to use. As an addition to the number portability efforts, Google is supposedly working on software that will let you broadcast your Google Voice number from your assorted handsets.

Google isn't going to be your wireless carrier just yet; you'll still have to have some sort of account with a carrier to deliver your calls, texts, and e-mails. Google Voice also lets users access voice mail transcriptions from their e-mail in-boxes and set up conference calling, among other things.

Google Voice is still in limited use; you have to have been a customer of GrandCentral, acquired by Google in 2007, to use the service. In March, Google said it would open up the service to everyone in "a number of weeks," which gives it a pretty large window.

Correction: This story originally misstated the status of PersonalRIA. PersonalRIA is still alive, but in hibernation mode until the market recovers.

Last year, 124 products were unveiled during the TechCrunch50 and DemoFall conferences. A week later, we went through and sorted out which ones you could actually use. As anticipated, most were closed off from public use. Was this a surprise? No, but it showed which companies were ready for business versus those that had a snazzy PowerPoint presentation.

It's been a little more than seven months since then, and I've gone through the list a second time to see what's changed. So what has? The number of products and services that are open for use has increased from 71 to 94. And impressively, only one of the companies that launched out of the 124 total are no longer in existence.

Here are a couple of charts that help put a face on the numbers, including the ones from our first go-around:

Note: We considered sites that were listed as having "private" or "invite only" betas as closed. This is because there is no guarantee that you could get immediate access once you signed up to use them. For physical products, like the Fitbit or software, we counted whether or not you could purchase or download them. We've also given both charts an equal number of products in the X axis to show scale.

To put things in perspective, a week after TechCrunch50 concluded, 42 percent of the products were open, with the remaining 58 percent still in private beta, in production, or attempting to get funding. Demo fared slightly better, with 67 percent of the launched products open, with the remaining 33 percent behind closed doors. You can see the makeup of this in the chart above.

One thing to note with these numbers is that the Demo conference had a slightly higher number of launching services at 72, compared with TechCrunch's 52, however the apples to apples comparison degrades when you begin to break down Web- and software-based services verses physical product launches--something we should have noted the last time around. TechCrunch50 only had one real hardware launch with the Fitbit, a Wi-Fi and Web-enabled pedometer and sleep tracker, while the rest were all software or Webware. Demo on the other hand, had 7 products that were hardware-based, including UbiSafe, a GPS beacon you could use to track people or objects, and ioDrive, which is a NAND flash-based storage solution for servers.

The casualty

Facebook has become the top social network in a majority of European countries for the first time, according to analytics firm ComScore's newly released figures for February.

That's most dramatically reflected in Spain, where Facebook's reach has grown tenfold over the course of only a year and is now in the No. 1 spot

In fact, ComScore said Wednesday, the only countries where Facebook isn't the No. 1 or No. 2 social network are Germany, where it ranks fourth; Russia, where it's seventh; and Portugal, where it's third. Facebook's biggest stronghold in Europe is still the U.K., where it has 22.7 million active users, followed by France with 13.7 million.

Facebook began offering translated versions of its site in January 2008, and that's when growth really began to speed up in many European countries. It didn't always catch on rapidly, as there were many existing regional social networks that already had significant reach in countries like Germany, where a site called StudiVZ is so popular and so similar to Facebook that rumors spread that Facebook had tried to buy it.

In Europe, use of Facebook now takes up 4.1 percent of total Internet browsing time, up from 1.1 percent a year ago.

Ironically, Facebook--which recently hit the 200 million member mark--is still not the top social network in the United States. News Corp.'s MySpace still holds that spot, though some say Facebook will pass it next year if it sustains current growth rates.

Nielsen's five fastest-growing community sites in the U.S.

(Credit: Nielsen)

A small new survey from Nielsen about the five fastest growing "member community destinations" in the U.S. reveals what we all kind of knew already: Twitter is at the top. From February 2008 to February 2009, it clocked in at a whopping 1,382 percent growth rate. That's to be expected, considering the amount of press the still-without-a-business-model microblogging service has gotten in recent months.

In third place is Facebook, with 228 percent growth year-over-year according to Nielsen. That's not terribly surprising, as Facebook is still growing in the U.S. but not quite as exponentially as it once was.

There are, beyond that, a handful of interesting things to note. Two of Nielsen's top five, for example, aren't social networks but rather wiki creation services: Zimbio (240 percent growth) and Wikia (172 percent growth). And in fourth place is Multiply, which probably got a surge of activity when it recently acquired the MSN Groups service that Microsoft was spinning off.

But a blog post from Nielsen said that Twitter (which counts the 35-to-49 age demographic as its biggest, the statistics said) may be growing even faster than its numbers say. "PC Web usage of Twitter.com doesn't tell the whole story," the post by Nielsen Online's Michelle McGiboney read. "The ability to (use) Twitter via a mobile phone--whether through the mobile Web or via text messages--is a driving factor in the social network's success. In January, 735,000 unique visitors accessed the Twitter Web site through their mobile phones. The average unique visitor went to Twitter.com 14 times during the month and spent an average of seven minutes on the site."

An additional 812,000 users accessed Twitter via text message on the AT&T and Verizon carriers alone.

(Credit: Compete.com)

Unless you have been inhabiting the underground bunker formerly occupied by Dick Cheney, you've probably seen loads of press coverage over a "25 Things About Me" Internet meme that was spreading on Facebook. Basically, members would create a Facebook "note" containing 25 facts about themselves, and then "tag" 25 friends encouraging them to do the same.

Yes, it was a bona fide phenomenon, but I avoided writing about it, because I thought the whole thing was...dumb. Internet memes of that nature have been around since goodness knows when. Breathless press hype over it seemed a tad silly.

But here's something legitimately interesting. Analytics firm Compete.com says that there may actually have been a boost to Facebook traffic as a result of "25 Things," at least in the U.S.: 60 percent more Facebook profiles were created in January than in December. That's not surprising, because Facebook still requires a user account to access all its content--curious newcomers who read about "25 Things" would need to register for accounts in order to explore it.

More noticeably, U.S.-based traffic to Facebook's "notes," normally one of the social network's quieter features, skyrocketed. Four times more visitors than usual hit up the notes feature in January, according to Compete, with 28 percent of Facebook's U.S. users checking them out. (The wildly popular photo-album feature usually draws 60 percent of visitors, for comparison.)

The caveat is that Facebook continues to grow fast and so some of this could be attributed to natural growth rather than "25 Things" momentum. That said, Facebook's U.S. growth has long since started to stabilize--three-quarters of its new users now come from overseas.

Compete has said that its analysts will be posting a blog entry about this later in the week, ideally with some more insight into just how much those annoying "25 Things" lists really did catch on. I've also pinged Facebook to see if they have any internal numbers on the topic.

Here's what'll be interesting to see, at least from my perspective: Will this mean that the newfound popularity of "notes" will last? I post photos, links, and other share-able items to my Facebook profile all the time, but I think I've written a Facebook note a total of once (to alert my friends list that I'd lost all their phone numbers in a personal-electronics mishap). Note-writing always struck me as something that was a little bit too promiscuous for the mainstream Facebook user, the sort of thing that navel-gazing, overshare-prone Twitterers would spring for but which didn't fit in quite as well with the directory-like nature of the social network.

Guess I was wrong. Facebook CEO Mark Zuckerberg, after all, likes to say that Facebook has incrementally made the Web's masses more comfortable with sharing more and more information. The success of "25 Things," consequently, must be one of his great triumphs. And now he knows all these useless facts about so many millions of people.

Heaven forbid: Facebook notes could be like a gateway drug to blogging for everyone.

This post was expanded at 9:51 a.m. PT.

(Credit: Compete.com)

The blogosphere simply loves to slurp up social-networking traffic stats, and on Monday we got a nice tasty serving of them with some new numbers from Compete.com for the month of January. The results? Facebook is in the lead, with about 68 million unique visitors, well ahead of MySpace's 58 million. (The two are pegged at 1.1 billion and 810 million page views, respectively.)

This may be the first survey we've seen that puts Facebook ahead of the News Corp.-owned MySpace in U.S. traffic. It also puts Twitter as the third-biggest social-media site in the country by total page views, with only about six million unique visitors but a whopping 54 million views.

Compete's numbers are interesting, because they often are pretty different from other analytics firms'. Here are some clarifications, explained to CNET News in an e-mail sent by Compete's Andy Kazeniac: These are numbers stemming entirely from Web browser data in the U.S. That means that you won't be pulling in any international numbers, where most of Facebook's users are now, or data from widgets or third-party applications, which are how many avid Twitter users access the service. That means that it's likely that Twitter's reach is bigger than the numbers indicate.

What's also intriguing is that there are a few social-media sites, like Flixster and LiveJournal, with relatively low unique visitor counts but proportionally very high page view counts, indicating that they probably have smallish bases of very loyal users.

Also pulling in notable numbers are LinkedIn, with about 11 million unique users, Classmates.com, with about 17 million, and Reunion.com, with slightly under 14 million. On the other end? AOL's Bebo, an $850 million purchase, which Compete.com clocks in as having just shy of three million unique visitors. True, its biggest user bases are in the U.K. and Ireland, but that's not good considering the price tag.

Still, statistics are like tequila shots. Always take 'em with a few grains of salt and a slice of lime, and be warned that they may give you headaches.

Facebook is still growing like wildfire: earlier this week, the social network put out stats that peg its active-user count at 140 million.

Inside Facebook blogger Justin Smith compared this to the date that Facebook said it hit 130 million members, and estimated that Facebook must be growing by a whopping 600,000 or 700,000 users per day.

We've checked in with Facebook to see if it has an official comment on that estimation; earlier this year, the company's network was growing by 250,000 users per day.

Statistics firms like Nielsen, ComScore, and Compete.com all have found Facebook's U.S. user count to be between 47 million and 50 million--still smaller than the 60 million-ish U.S. visitors that rival MySpace pulls in. But Facebook's growth is primarily overseas now, and its international pull is responsible for those skyrocketing numbers.

This brings back that persistent blogger pundit question: can Facebook's revenues keep pace with that kind of growth?

Especially overseas, server power can be costly. Facebook has raised a ton of venture capital, is reportedly hunting for more, and says it's in good financial shape. That comes back into question, however, if it's growing faster than it ever expected to.