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November 25, 2009 11:22 AM PST

New Google search UI brings color, search options

by Tom Krazit
  • 53 comments

Google's new search interface is being tested among small groups of users.

(Credit: Screenshot by Tom Krazit/CNET)

Google's new search results page brings more search options to the fore amid brighter colors that nod at recent changes made by its rivals.

Small groups of Google searchers over the past week or so have seen the new design as the company tests the new user interface, but not everybody was able to gain access to the interface. On Wednesday, Gizmodo published some tips on how to force Google into serving the new pages, and therefore we can bring you some screen shots of the new look and feel for Google search.

The first thing you'll probably notice is the left-hand rail, which has Google's search options feature presented in full color and in permanent position: previously, you had to toggle the search options feature at the top of the search results page, and the links were presented in Google's classic spartan blue. The search bar at the top of the page also has a big blue "Search" button in place of the gray button that used to occupy that space.

Marissa Mayer, vice president of search products and user experience at Google, told Search Engine Land last week that the new pages are designed to eliminate inconsistencies in how Google presented search results after it added several new elements to the page. But it also mimics what Yahoo and Microsoft have been doing with their search results pages, focusing on presentation and new ways to sort results.

Let us know what you think of the new search user interface. Fair warning: the procedure described by Gizmodo caused a few temporary issues for some CNET folks that cleared up upon a few refreshes. Google will be testing the new pages for several weeks before deciding what will make the final cut for all searchers.

Originally posted at Relevant Results
November 25, 2009 10:01 AM PST

Crude Michelle Obama image dumped by site owner

by Tom Krazit
  • 36 comments

The owner of the Web site that had published an offensive caricature of Michelle Obama has removed the image, and it is disappearing from Google Image Search.

First Lady Michelle Obama, on 60 Minutes last November.

(Credit: Screenshot by Tom Krazit/CNET)

Google took out an ad earlier this week above Google Image Search results for Michelle Obama to explain why an offensive rendering of the First Lady was the top result in Google Image Search. But the Guardian noticed Wednesday that the image had been removed from the "Hot Girls" blog where it had been posted, alongside an apology written in Chinese.

Google Translate came up with this English version of the apology, "For this article was very sorry that this is the program automatically issued a document from the article. Do not the subject of race and politics make the discussion too radical and sincere hope that the world is very peaceful."

The image can no longer be found in the first five pages of Google Image Search results for Michelle Obama. In its ad, Google said "a site's ranking in Google's search results relies heavily on computer algorithms using thousands of factors to calculate a page's relevance to a given query."

Google also said that it doesn't remove search results unless they are illegal, violate its Webmaster guidelines against spyware or malware, or if the site owner requests the link be removed. It's not clear whether the owner of the Hot Girls blog requested such treatment, but a Google representative said the company did not ask the site owner to remove the image.

Originally posted at Relevant Results
November 24, 2009 1:43 PM PST

Offline Gmail no longer shuns attachments

by Stephen Shankland

Gmail users now can attach files to messages with the offline version of Google's Web-based e-mail service.

"Starting today, attachments work just the way you would expect them to whether you are online or offline," said programmer Andy Palay in a blog post Tuesday. "If you have Offline Gmail enabled, you'll notice that all your mail now goes through the outbox, regardless of whether you're online or offline. This allows Gmail to capture all attachments, even if you suddenly get disconnected from network."

It's no paradigm-shifting change by itself, to be sure, but it is one more step in Google's overall effort to make Gmail--one of its premiere Web applications--as robust as PC-based competition such as Microsoft Outlook.

It's also a sign that the company hasn't lost interest in the general technology. Google added offline features to Gmail and to some parts of Google Docs and Google Calendar, but has been proceeding at something of a stately pace in spreading the technology.

Google uses software it developed called Gears to provide the offline support, but the HTML standard used to describe Web sites is getting its own support in the HTML5 specification under development now. Google has begun the process of building that feature, called local storage, into its Chrome browser.

Originally posted at Deep Tech
November 24, 2009 12:36 PM PST

Google mobile coupons save a buck or two

by Jessica Dolcourt
Google mobile coupons

Google coupons now available on the go.

(Credit: Google)

Google has been giving companies in its business listings ways to offer digital coupons to visitors since 2007. It wasn't until this week, though, that Google could bring the same coupons to mobile users.

It works like this: Businesses add a coupon to their listing in Google's Local Business Center. When you search a Google local listing from your Internet-enabled phone, any available coupons show up. As with other mobile coupon sites and applications, you'll simply present your phone face at the check-out stand. The checker will enter in the coupon bar code and you'll get your discount.

Google's mobile expansion of its digital coupons brings the search and advertising giant in direct competition with coupon providers like Coupons.com, Coupon Sherpa, Cellfire, and Yowza. With the exception of Yowza, which is a mobile-only application for the iPhone and iPod Touch, each service has a mobile coupons site and at least an iPhone app. Yelp has also jumped into the mobile deal business by letting businesses place special offers to Yelp users on Yelp.com and in its iPhone app.

Users' biggest complaints with mobile coupons tend to boil down to one thing: variety. While national chains are easier (and generally more effective) for a coupon service to sign, millions of other shoppers may prefer discounts for local or specialized brands, restaurants, and stores. Any business model that can capitalize on a self-service coupon sign-up for local and national businesses should have the upper hand.

So long as mobile shoppers navigate to Google's site from their cell phone browsers, Google's coupon business should grow. After all, Google isn't creating a brand-new business for digital deal distribution, but extending one that's already in place.

Originally posted at iPhone Atlas
November 24, 2009 11:33 AM PST

Google Reader adds optional favicon support

by Josh Lowensohn
  • 6 comments

Google on Tuesday added a small but welcomed feature to its Reader service: favicons. These are the little square icons provided by sites that show up both in your address bar and open tabs (in most browsers at least). Google Reader users can now opt in to see them in their feed source list, where previously, feeds just showed up as little blue RSS signal logos. According to Google it was the top requested feature from Google Reader's product ideas mini-site.

In many ways favicons are a logical step in simplifying the feed reading process, since you can now find a particular feed in a long list of sites without even looking at the names. This is especially important since Reader displays feeds out of alphabetical order. However, some might find it to be sensory overload; luckily there's a quick toggle to turn them on and off right form the subscriptions list.

Google's choice of where to put the favicons is a tad strange though. For now, they exist only in the source subscriptions page, and not on the article pages where most of the reading is done. This is most apparent when cruising down a list of mixed items from various sites where users will still have to rely on the site names to identify where the content is coming from.

Also worth noting is that users of the Better GReader Firefox extension by Gina Trapani (formerly of blog Lifehacker) has long had an option to add site favicons to Google Reader's interface.

A bland list of blue feed icons in Google Reader gets the favicon treatment, an optional feature that can be turned on and off.

(Credit: CNET)
Originally posted at Web Crawler
November 24, 2009 10:20 AM PST

Google to track TiVo viewing habits

by Tom Krazit
  • 13 comments

Google wants to know more about how TiVo owners are exposed to commercials.

(Credit: TiVo)

Google and TiVo know you accidentally watch a few ads while fast-forwarding through the commercial breaks of your recorded programs, and they'd like a little more data to back that up.

Google plans to add TiVo "television viewing data" to its existing Google TV Ads program, the two companies said in a press release Tuesday. Google TV Ads is the company's attempt to re-create its AdWords and AdSense model on the small screen through a partnership with Dish Network, and it wants to use TiVo data to help its advertising clients measure how and when their ads are viewed.

DVRs like TiVo are not the favorite tech product of the television advertising business, as they allow viewers to watch shows whenever they like and skip the commercials. But most DVR owners (except for a few masters of the remote control) catch glimpses of ads as they whiz by, or overshoot the end of the commercial period and hit the 30-second rewind button, exposing them to the last ad shown before the program resumes.

That kind of viewing shouldn't count as a full ad impression, since the advertiser knows the viewer didn't watch the full ad, but Google seems to feel that it can't be completely ignored, either. It plans to use "anonymous second-by-second DVR viewing data" to track how viewers see ads placed through Google TV Ads. It also gives Google more access to viewer behavior on sources outside of Dish Network, including cable, satellite, and over-the-air viewers.

That could presumably make Google TV Ads more attractive to potential advertisers, since Google will be able to assemble a wealth of data on the viewing habits of DVR owners. Google also has a deal with Nielsen for viewing data, although some feel the new TiVo partnership will put a lot of strain on that relationship.

In a somewhat related move, TiVo has also partnered with MillerCoors to expose football fans to Coors Light ads when they are fast-forwarding through recorded NFL games.

Originally posted at Relevant Results
November 24, 2009 9:45 AM PST

Chrome extensions site now open for uploads

by Stephen Shankland

The present interface for developers to upload their Chrome extensions.

The present interface for developers to upload their Chrome extensions.

(Credit: Screenshot by Stephen Shankland/CNET)

Google has opened up its gallery for developers to share Chrome extensions, a step that soon should make it easier for people to customize the open-source browser.

Aaron Boodman, a leader of the Chrome extensions effort, announced the move on a mailing list posting Monday, and programmer and "gallery master" Lei Zheng shared details in a blog post.

So far, only uploads are permitted. Google plans to let some testers use the gallery to download extensions, too "in the next few days," Zheng said. "We are making the upload flow available early to make sure that developers have the time to publish their extensions ahead of our full launch."

Extensions, a major asset of the Firefox browser and the headline feature of the upcoming Chrome 4 beta, let people modify the browser more to their liking. With them, the browser itself doesn't have to be bogged down with numerous features and configuration options that most people don't want.

One feature of Google's system is that add-ons are automatically updated on Chrome users' computers once the developer uploads a new version.

For developers, the extensions gallery comes with a set of terms and conditions.

One nugget in the legalese: expect Google to use a rating system, as it does for other sites including Android applications and YouTube videos. It's all part of Google's philosophy of using user data to help automatically manage its Web properties in a way that, the company hopes, will be helpful to those who use its sites.

According to the terms and conditions: "The gallery will allow users to rate products. Along with other factors, product ratings may be used to determine the placement of products on the gallery with higher rated products generally given better placement, subject to Google's right to change placement at Google's sole discretion. For new developers without product history, Google may use or publish performance measurements such as uninstall rates to identify or remove products that are not meeting acceptable standards, as determined by Google."

Originally posted at Deep Tech
November 23, 2009 3:55 PM PST

Google places ad explaining offensive image

by Tom Krazit
  • 29 comments

Google has reserved one of its valuable ad spaces on Google Image Search to explain why an offensive image of Michelle Obama appears as the first result for searches on her name.

Search Engine Land noted that last week, Google had removed the image after claiming the site hosting it was spreading malware, but it's back with the ad featured prominently above the image results. "Sometimes our search results can be offensive," Google said in the ad copy. "We agree. Read more."

Clicking on the ad takes you to a special page on Google's site where the company explains "sometimes Google search results from the Internet can include disturbing content, even from innocuous queries. We assure you that the views expressed by such sites are not in any way endorsed by Google." Google said its policy in matters like this is to only remove content from its site if that content is illegal, violates Google's Webmaster guidelines in some way, or if the site owner requests the content be removed.

What's not clear, however, is what triggers the company to take out an ad explaining the search results: after all, there's no shortage of things on the Internet that would offend the average person. Google did not immediately respond to a request for more information about how those decisions are made.

Search Engine Land notes Google has also taken out explanation ads against search queries such as "jew" and "miserable failure," the search query that introduced much of the world to the concept of the Google bomb when searches for those keywords were orchestrated to point to the official Web site of former President George W. Bush by taking advantage of Google's PageRank formula.

Originally posted at Relevant Results
November 23, 2009 2:43 PM PST

Can News Corp. afford calling Google's bluff?

by Tom Krazit
  • 158 comments

It was inevitable that someone would seriously consider taking Google's dare.

Rupert Murdoch is reportedly thinking about removing all of News Corp.'s content from Google and striking an exclusive deal with Microsoft's Bing.

(Credit: Dan Farber/CNET)

For years, Google has all but dared traditional media companies trying to develop online businesses to live without the traffic it sends their way. The folks at the Googleplex make it clear that content owners who believe Google is unfairly indexing (or stealing, depending on your point of view) their content can easily remove that content from Google's massive corner of the Internet.

There's a tradeoff for that independence, of course: Don't expect the advertisers that have signed deals based on site traffic to pay the same amount next year.

News Corp. might be getting ready to do what many think is unthinkable. Reports have surfaced over the last several months, most recently in the Financial Times, that News Corp. is in talks with Microsoft to enact a plan that would see News Corp. properties hiding their content from Google's search engine in return for exclusive listing with Bing.

Rupert Murdoch, News Corp.'s famously cantankerous leader, isn't stupid: Microsoft would also have to pay News Corp. for the privilege of exclusive access to that content. But as Microsoft continues to lose billions of dollars a year on its online business, can it afford to be successful with this strategy?

Even if Microsoft is willing to cough up a huge sum (which Kara Swisher at Boomtown thinks is unlikely) for News Corp. content, this plan would only have a chance of turning the tables on Google if News Corp. and Microsoft can convince other large media companies to follow their lead.

First off, the practice of actually removing News Corp. content from Google would be relatively simple. News stories from The Wall Street Journal, commentary from The New York Post, and videos from News Corp.'s myriad cable and satellite television organizations can be tagged with a "noindex" tag, and Google won't index those pages as they are published. This also applies to pages that have been previously indexed, since they will be crawled again, this time with the new tag attached.

However, News Corp. would then need a backup plan to compensate for the revenue it would lose from the precipitous drop in traffic. With 65 percent of the search market, Google is the largest Web site in the world as measured by traffic. And its stated goal is to be the best information kiosk ever created by fielding queries and sending searchers on their way as fast as possible.

Murdoch has proposed removing his Web sites from Google only after constructing pay walls like the one used at the Wall Street Journal to limit free access to content, which is a somewhat controversial notion in this media era.

What News Corp. and Microsoft are reportedly discussing, however, is slightly different. Under the scenario outlined by the Financial Times, it does not appear that News Corp. would erect pay walls for all its content upon removal from Google. Instead, it would continue to make that ad-supported content available for free exclusively through Bing, helping offset the decline in traffic with a cash payment.

The two companies would then presumably market the hell out of the arrangement, because it would require a sizable shift in consumer expectations for Internet search. Right now, people are used to the idea that DirecTV is the only television provider that can offer a full package of NFL games every week, or that Comcast's Versus channel isn't available on DirecTV because of a licensing spat.

But that's not what they expect when they search online for news or information about a certain topic, and it would take some effort to educate them that The Wall Street Journal or Fox News' content can only be found if you're searching on Bing. Microsoft has already invested $100 million into Bing advertising, and would need to increase that amount to drive home the point that Bing is the only place you can find Fox News stories.

So will enough people be interested in that content as to change their search behavior and dramatically increase Microsoft's search market share? It's hard to see News Corp. moving the needle by itself, but modest results could embolden Microsoft to cut similar deals with other news companies and start the ball rolling toward the idea of Bing 2.0 as "the world's news search engine." That would be an interesting product.

As with just about everything, however, such a deal will likely come down to the amount Microsoft is willing to invest in such a project. Microsoft's Online Services Division, which runs Bing, is currently hemorrhaging money to the tune of $480 million in losses during its first quarter alone. Setting up content deals with the media industry would increase short-term costs with an iffy notion of when that investment would pay off in terms of increased search market share. And while Microsoft continues to milk Windows and Office profits, it can't throw money down a rabbit hole forever.

That means there's a sizable chance that this whole operation is geared around News Corp. negotiating a search and technology services deal with Microsoft to replace its current one with Google, which expires next June. Installing Bing as the search provider on News Corp. sites would generate increased searches for Microsoft while denying a common enemy Google some revenue, without kick-starting a huge battle that would have wide-ranging effects.

Murdoch has been able to tap into a well of frustration among those in the traditional media business over the way they are unable to duplicate the profits they enjoyed in the offline world on the Internet. But does he really want to call Google's bluff?

If so, he's banking on the notion that while basic news is a commodity, opinion and analysis is not. And whatever you might think of the various News Corp. properties, it's hard to argue they haven't earned a reputation for themselves as a unique source of opinion and analysis.

Originally posted at Relevant Results
November 23, 2009 1:35 PM PST

Google picks up ad company Teracent

by Don Reisinger
  • 2 comments

Google has entered into an agreement to acquire online ad-optimization firm Teracent, the search giant announced in a blog post on Monday. The transaction is subject to several closing conditions, but is expected to close by the end of the quarter.

Google said it has been "busy releasing new features and products to help improve display advertising on the Web," according to the blog post. After examining Teracent's technology, the company felt that it fit "neatly" into its display-advertising goals, the blog said.

Teracent certainly brings something new to Google's advertising efforts. The company's technology tweaks images, products, messages, or colors to optimize ad units based on the viewer's location, what language they speak, the kind of content they're viewing, the local time, and how well particular units have performed in the past. It does all that work in real time as the algorithm examines the ad's environment.

"This technology can help advertisers get better results from their display ad campaigns," Google wrote in a blog post. "In turn, this enables publishers to make more money from their ad space and delivers Web users better ads and more ad-funded web content."

Teracent should be integrated into Google's advertising efforts by the end of the quarter. Neither company divulged how much Teracent was acquired for.

Originally posted at Digital Media

Don Reisinger is a technology columnist who has written about everything from HDTVs to computers to Flowbee Haircut Systems. Don is a member of the CNET Blog Network, and posts at The Digital Home. He is not an employee of CNET. Disclosure.

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