I've been agitating with e-mail vendors for years to integrate instant messaging. After all, why should e-mail and IM be two completely different applications, on two different networks, with two different address books? Both applications are forms of person-to-person text communication. They belong together.
It took a few years of kvetching and waiting, but the major online e-mail providers have started to integrate the two experiences. Google lets you kick off a chat from its Gmail interface, for example. But that's nothing like what Yahoo is showing off today at the Web 2.0 Conference: The first real … Read more