Crave

Apple iPhone 3G

(Credit: Corinne Schulze/CNET Networks)

Reader questions about the iPhone 3G continue to pour in, so I'll take another stab at answering them in a special edition of On Call. If you still have a query, check out my previous columns from last week or the week prior, my iPhone 3G FAQ, and CNET's iPhone 3G review.

Q: Will applications purchased from the App Store take up storage space?
- David

A: Applications absolutely will take up space in your iPhone 3G's memory. As such, your usable memory for videos and music will be affected not only by the number of saved applications, but also by your saved photos, videos, and contacts (to name a few).

Q: I have the first iPhone, which was hacked in Hong Kong. Do you think Apple will open the Bluetooth for File Transfer Profile (FTP)? I think not, but there should be a software for this.
- Malcolm

A: This is something Apple could do via a software update, but I think it's pretty unlikely. In my cynical view, Apple would rather have you transfer files via iTunes. That way, the company can control the experience.

Q: Thanks for the unbiased iPhone review. Currently I have a BlackBerry Pearl, but I am eligible for a new phone and I'm having trouble finding a good comparison between the iPhone 3G and the upcoming Blackberry Bold. Which one would you recommend? Also, do you know if you can sync podcasts through the iPhone, or does it have to be done through the desktop version of iTunes?
-Chris

A: I'll take your last question first. Currently, you can sync podcasts only through the desktop versions of iTunes. I know this isn't the most ideal scenario, but it's what we have to do right now.

Since I haven't spent a whole lot of time with the BlackBerry Bold--its release date remains under wraps and we have yet to review it--I passed your question to our smartphone expert, Bonnie Cha. She had the following to say:

"Chris, it's difficult to give a definitive answer since we haven't done a hands-on review of the BlackBerry Bold, but given that you'll want a phone for personal use and Web browsing, I would say go with the iPhone. While BlackBerrys have come a long way in becoming more consumer friendly and "personal," it's still very much a business- and messaging-centric tool. The iPhone's Web are better, plus you get a pretty decent camera and plenty of third-party apps."

I hope that helps!

Q: I currently own the original iPhone. I know that Apple will soon be switching to their MobileMe service. Will this only be available on the new 3G iPhone, or can I use this on my existing iPhone?
- Ross

A: You'll be able to use MobileMe on the current iPhone with the 2.0 software update. But based on our initial impressions of MobileMe, I wouldn't be too eager to use it.

Q: I currently have the AT&T Tilt (which I am happy with), but I'm considering switching to the new iPhone. What are the main differences and is it worth the switch?
- Karen

A: I didn't review the Tilt but I know it's one of Bonnie Cha's favorite smartphones. Again, I yield to her expertise:

"Karen, there are a couple of major differences between the iPhone and the AT&T Tilt. First, they run on two different operating systems: Windows Mobile 6 for the Tilt and obviously, Apple OS X for the iPhone. You also get a tactile keyboard with the Tilt. As with the Bold, I would say the Tilt is definitely more business friendly, so if you need a smartphone for work and you've been happy with the Tilt so far, I don't see a need to switch."

Q: I want to get an iPhone, but the city where I plan to use it does not have 3G. There is EDGE coverage, but I have no way of getting the original iPhone, which would be fine me. If I want an iPhone, must I get a 3G iPhone, pay for 3G service and not be able to use it?
- Daniel

A: Though you no longer can buy the original iPhone new from AT&T or Apple, you might consider getting a used model. The handset won't be new, but you'll get full use out of it after you update the software. What's more, you can activate the handset via iTunes (and save yourself going to an AT&T store), and you can sign up for the cheaper monthly plan.

But, if you have you heart set on a new model, you will have to buy the iPhone 3G at its normal price and sign a standard contract, regardless of whether you use the 3G or not. As consolation, your city may get 3G in the near future (inquire with AT&T to make sure), but for the time being you will pay more than a bit of money for a cell phone that you won't fully utilize.

Q: I've seen a pretty long list of missing features on the iPhone 3G. Of all the items on your own wish list, which ones can't be fixed via a software/firmware update?
- Regi

A: You're quire correct, Regi, that the iPhone doesn't deliver a few features for which we were hoping. These include: Apple multimedia messaging, stereo Bluetooth, video recording, a landscape keyboard for messaging, cut and paste, voice dialing, and Flash support for the Web browser. Apple could add these features with an update, but both a removable memory card slot and (possibly) Haptics feedback would need a completely new device. But of all the possible features that Apple could add, those two are last on my list.

Q: I have a secondary phone on my AT&T account with a first generation iPhone. The primary account holder lives in a different state. Does the account holder need to be present when upgrading my iPhone to iPhone 3G?
- Ryan

A: I know that AT&T requires iPhone 3G buyers to be in the store at the time of purchase to sign the new contract. Of course, that means you'll have to be there, but I'm not sure if the primary account holder needs to be along as well. Since that person isn't buying the iPhone, I would say no. But since your purchase will result in changes to their plan, then I would say yes. I advise you to check with AT&T for confirmation.

After last week's column, it's clear that CNET readers have an endless amount of questions about the iPhone 3G,which Apple and AT&T are releasing on Friday. In this special edition of On Call, I'll answer as many as of those questions I can. If you don't see your question listed, be sure to check if a reader posed a similar query.

Do you want a piece of me?

(Credit: Apple)

Q: If I were to buy and use the upcoming iPhone 3G and later decided to add a family member to my plan, will I be allowed to add that family member if they don't use an iPhone?
- Neil

A: According to Mark Siegel, AT&T's executive director of media relations, iPhone 3G buyers will be able to add additional iPhones as a family plan. Also, you will be able to combine an iPhone with other AT&T phones to create a family plan. For more on iPhone family plans, visit AT&T's Web site.

Q: I canceled my service with Verizon Wireless and changed it to AT&T for the iPhone 3G. Besides this being more expensive, I am wondering if this is the wisest of choices. Is the iPhone 3G worth the hassle?
- Jay

A: I can't say yet whether the iPhone 3G will be worth all the hassle. I'm not one of the lucky ones who got it early, so I'll have to tell you on Friday when I receive my review unit. Though I didn't think the first iPhone was worth the mammoth hype (what would be?), the addition of 3G, GPS and Exchange server support does fix a lot (but not nearly all) of the original handset's flaws. So if you've wanted the iPhone, but haven't yet made the plunge, now is the time. But whether it's the hassle and the money remains to be seen. And in the end, it's up to you.

Q: Will I need the AT&T business data plan ($45) to sync with my exchange server and Outlook at work or can I do that with the personal data plan ($30)?
- Henry

A: According to AT&T, a business data plan is required "when using iPhone to access corporate e-mail, company intranet sites, and/or other business solutions/applications."

On the other hand, the personal data plan is applicable for "access to personal e-mail, Web browsing, or consumer applications such as games." I'm sure there are some gray areas, and it will be interesting to see how Apple enforces this, but for now it looks as if the business data plan is required to get Exchange server e-mail on the iPhone 3G.

Yet this brings up an important point. Though the original iPhone will get Exchange server support with the 2.0 software update, AT&T hasn't said that users will have to change their data plans accordingly.

Q: I'm strongly considering the iPhone, but I have a major issue! The iPhone (along with its music playing capabilities) does not support stereo Bluetooth. Could Apple fix this with a software update?
- Rafael

A: Apple certainly could add a stereo Bluetooth profile with a software update, and I'm very hopeful they do so. I'm not so confident at this point but Apple could surprise us. We'll have to wait and see.

Q: Does the iPhone 3G have true GPS just like the car GPS devices? In other words, can it replace the GPS device in a car, with the voice prompts, et all? Also, since the iPhone's GPS feature uses cell towers and Wi-Fi hotspots to help triangulate position, does that mean that you'll using data when you're using the GPS? I'm in Canada, so data usage is a sensitive issue since the iPhone 3G plans from Rogers don't offer unlimited data.
- Gurjeet

A: The iPhone 3G will connect with satellites, so it is "true GPS" as you might find in an in-car system. And as you say, it will also find your position through nearby Wi-Fi hotspots and cell towers when satellite reception isn't available (that's called assisted GPS). So in most circumstances you'll be able to see where you are on a map and find where you'd like to go.

Yet at this point it's not enough to completely replace an in-car system. Though you can get point-to-point directions with Google Maps, the iPhone 3G will not support turn-by-turn directions in real time, and it is unclear whether that capability will come later from third-party applications. Apple's SDK prohibits location-based service "designed or marketed for real-time route guidance" but that doesn't mean we'll never see them. TomTom has said it's working with Apple on such a solution, but we know nothing for sure. In his review of the iPhone 3G David Pogue of the New York Times said Apple told him that "the Phone's GPS antenna is much too small to emulate the turn-by-turn navigation of a GPS unit for a vehicle." I'm not sure what that means exactly, but it sounds like will see that capability at some point. But of course, for turn-by-turn directions to really be useful, the directions would have to be audible.

On the upside, you won't be using data minutes to connect to hotspots and cell towers for GPS, so there's no need to worry about using up your data balance. As a Canadian who's subject to Rogers' awful plans I can imagine why that's a sore spot. Fortunately, Rogers has relented a little.

Q: I am a new customer to AT&T. I signed my contract on June 23 and I have 30 days to switch in my for a different phone. The Centro is fine, but I'd rather have a 3G, Wi-Fi device like the iPhone 3G. Would I be able to trade in my new Palm Centro on July 11 without going through credit approval again, and would I receive the $199 price tag?
- Brian

A: The $199 and $299 prices are available to new AT&T customers and current customers who are eligible for an upgrade. AT&T hasn't clearly detailed its eligibility criteria; instead you'll have to sign into your AT&T account online to see if you qualify or if you'll have to pay the higher $399 or $499 prices. As for your Centro, you will get a refund if you return it, and you'll pay the difference for whichever iPhone you buy. Just remember that you'll have to sign a new contract.

Q: Is it possible that the iPhone 3G could be ready for AT&T's Mobile TV service? Or would it need something like an external antenna?
- Aaron

A: The iPhone wouldn't need a new antenna to get AT&T Mobile TV, but it would need software inside the handset. I doubt we'll see that added, though, as I imagine Apple would like to keep iTunes as the sole access point for media content.

Q: I plan on selling my friend my old iPhone. He already uses a Motorola Razr V3 with AT&T and his contract ended a year ago. Can he just continue his AT&T subscription and use my iPhone without signing a new contract?
- Mark

A: No, he'll need to sign a new contract if he wants to use your old iPhone. Fortunately, he can activate the handset and secure a contract through the iTunes online activation process, but the new service is necessary. He might also need a new SIM card, particularly if his current SIM is 3 years old, so he should check with AT&T.

Q: It's finally time for me to upgrade from my old stone tablet phone to something of modern times. I am an Apple fanboy and I love the iPhone, but being a student there is no way I can afford a $70-a-month plan. I have access to Wi-Fi at my house and just about everywhere I frequent, and my city does not have 3G in any case. Can I buy an iPhone without a data plan?
- Kevin

A: AT&T is insisting that a new iPhone 3G will require data as part of a service plan. Unfortunately, that means you'll have to shell out $70 per month for the cheapest plan plus $5 per month for the cheapest texting plan.

Q: Will the iPhone 3G rates for international roaming be reasonable? What are the data pricing plans while traveling outside of the United States?
- Ed

A: AT&T hasn't announced any changes to the international roaming plans for the iPhone. At present, two packages are available. For $24.99 per month you'll get 20MB of free data in 41 countries, while $59.99 per month will get you 50MB of data. See the international roaming page AT&T's Web site for the full details including a list of the 41 covered countries and any overage charges.

A data plan and an international calling plan are imperative if you are a globe-trotter, as you'll save a bit of sticker shock on your monthly bill. Of course, you can always save 3G data use by using the iPhone's Wi-Fi and keeping the e-mail "auto-check" function off. You can track your usage with a meter on the iPhone but it's difficult to say exactly how much data you'll get from 20MB. But in a rough estimate that should be about 390 Web pages and about 170 e-mails with attached photos.

Q: I was wondering if I bought the first iPhone the first month it came out if I would get some kind of rebate on the iPhone 3G?
- Nick A: As stated in our iPhone FAQ, only customers who bought the original iPhone after May 27 of this year will be eligible for a refund on the purchase price between their original iPhone and the iPhone 3G.

Q: What's the deal with activation of the new phone" I hear that you can't buy it unless you are due an upgrade?
- Charles

A: Anyone can buy the iPhone, but as stated above your purchase price will depend on if you're a new AT&T customer or an AT&T customer eligible for an upgrade. Check with AT&T to see if you're eligible.

Q: As a very satisfied customer of US Cellular, changing to AT&T with its dubious reputation for service and inability to port my number is a daunting proposition. What are the chances of Apple producing a CDMA version of the handset, similar to what Motorola did with the Razr?
- Craig

A: Unfortunately, I'd say the chances of a CDMA iPhone 3G are slim to none.

Q: I heard Hong Kong is going to sell a unlocked iPhone 3G. Will it work in every country that will get the iPhone? Would AT&T provide service for it? Thanks!
- Henry

A: It's difficult to say at this point. While technically, you should be able to use an unlocked iPhone 3G in any country where you ave a SIM card from a local carrier, some iPhone 3G carriers have said they won't support prepaid service. AT&T won't, for example, so you wouldn't be able to use it here. I would do my homework before packing my suitcase.

Q: Do you happen to know if the new iPhone 3G plans will be eligible for corporate discounts?
- Matthew

A: That will depend on your company and its relationship with AT&T.

Q: I am planning on buying an unlocked iPhone 3G in Spain and using it with my T-Mobile SIM card. I understand that I will not have access to EDGE and will lose the visual voice mail feature as well. Would I lose anything else, and will I still be able to use the 3G overseas?
- Dr. Jazz

A: If you use an unlocked iPhone with T-Mobile in the Unites States you won't lose EDGE access, but you will be unable to use the phone's 3G features. As you said, you'll lose visual voice mail as well, but otherwise the phone will work fine otherwise. Your 3G coverage overseas will depend on the local carrier, so you'll need to do some research before you go.

Q: I am from India and currently I am using a prepaid AT&T Go phone. I do not have credit history in the United States, so can I buy the iPhone 3G? Also, since I'm in the United States only until December, will I have to pay an early termination fee if I end my contract when I leave? Could I then use the phone in India? And can I still buy the original iPhone?
- Upneet

A: Unfortunately, AT&T will not support the iPhone 3G on its Go phone prepaid service, so you will have to sign a contract to get it. With no credit history, that may be a little tricky for you, but I imagine that you'll be able to work it out. But if you're successful in securing a phone, you will have to pay an early termination fee if you cancel your contract in December. That part is not negotiable.

After you leave the United States, you'll be able to use it with an Indian carrier only if you unlock it from AT&T. That shouldn't be hard to do, but you'll also have to get an Indian carrier to support it. I'm not aware of the exact policies there. And lastly, AT&T and Apple have stopped selling the original iPhone. You can buy it, however, on eBay and from other third-party sources.

Q: I bought an original iPhone on launch day last year, and I plan on buying the new 3G iPhone. I have service through AT&T, but I sold my original iPhone in order to have some money to buy the new one. Am I eligible for the upgrade even if I don't have the original phone in my possession?
- Michael

A: If you became an AT&T customer a year ago, then I imagine that you would be eligible, but I suggest checking with AT&T just to make sure. Also, it shouldn't matter that you no longer have a phone in your possession, just as long as you've kept your contract active.

Q: What is the likelihood of T-Mobile carrying the iPhone without the added expense of having to buy it unlocked?
- Ryan

A: It is possible that T-Mobile could carry the phone here in the United States but it won't happen for a couple of years at least. Though it's largely believed that AT&T has a lock on the iPhone until 2012, other reports say its hold will end in 2010.

Q: My AT&T contract won't be up until October. Will I be able to get the new iPhone when it comes out or will I have to wait until my contract is up?
- Ben

A: It makes no difference. Either way you'll have to sign a new contract, so you might as well do it now. AT&T does not charge an early termination fee for current customers who end their contracts and start a new one.

Q: If you buy an iPhone 3G and (maybe after one month) terminate the AT&T contract, are you still able to use the GPS functionality?
- AJ

A: Maybe, but my question is why would you want to? You'd end up paying a lot of money (the price of the iPhone, plus a month of service and an early termination fee) for a GPS device that doesn't even give turn-by-turn directions.

Q: What is the major difference, in storage, between the 8GB and 16GB?
- Leigh

A: Actual storage capacity on the iPhone 3G will depend on a lot of things including what kind of files you've stored on the handset, the variety of file types and how much memory you've taken up with contacts, personal data and photos. Movies, of course, will take up a lot of room (about 1GB each) so your cinema time won't be expansive on either model. With music tracks, however, you'll have a lot more space. Though storage capacity will depend entirely on the bit rate of each song, a very rough estimate would be about 1,800 tracks on the 8GB iPhone. Then, working on that assumption, the 16GB model would hold about twice that amount.

Q: Will the iPhone 3G be able to support the Microsoft Exchange server at my college? We don't have 3G (I do get it home), but we have Wi-Fi. Would I still be able to get my Exchange e-mail through Wi-Fi?
- Brian

A: The iPhone 3G should work with any Exchange Server e-mail system, so I imagine that you'll have no trouble getting your college e-mail. Also, it's important to note that Exchange e-mail access isn't dependent on whether you have 3G or Wi-Fi. Rather, all you'll need is a normal cell phone signal. Of course, Wi-Fi and 3G will deliver your e-mail faster, but they're not necessary.

Kent German, CNET's cell phones guru, answers your questions about cell phones, services, and accessories and reports on the state of the industry. Send him a question!. For past columns, check out the columns in the On Call archive

Editor's note: Though this FAQ posted originally on June 11, we updated it on July 1 to reflect new information from AT&T.

Is your heart aflutter at the thought of buying an iPhone 3G? Are you counting the days until the July 11 release date? If this describes you, or even if you are just toying with the idea, there are a few things you'll need to know. The process for buying an iPhone 3G will be quite different from what it was last year for the original model. Fortunately, CNET is here to tell you all you should need to know.

The iPhone 3G

(Credit: James Martin/CNET Networks)

Q: What's so great about the iPhone 3G?
A: The iPhone 3G adds important features that were absent on the original iPhone. It now has support for AT&T's 3G network, true GPS, and Microsoft Exchange server. The iPhone 3G also will support third-party applications available through the upcoming App Store. Its design is different as well, but not by much.

Q: What's not great about it?
A: We were hoping to see a few more features, including multimedia messaging, voice dialing, video recording, and a landscape keyboard.

Q: So should I get it?
A: If you want an iPhone, but haven't yet bought one, this is the iPhone for you. If you already own an iPhone, the choice isn't as clear. However, if you can afford to upgrade, you should. The added features will be worth it. We only stress that you should verify that AT&T has adequate 3G coverage in your area. If you buy it and you find out that your 3G service is inadequate you'll have 30 days to return the iPhone without paying an early termination fee.

Q: Where can I buy the iPhone 3G?
A: It will be available only in Apple and AT&T stores. You'll also be able to get it at AT&T kiosks in shopping malls but it will not be available online. The iPhone 3G will go on sale at 8 a.m. local time on Friday, July 11.

Q: Wait, so I can't get it on the Apple or AT&T Web sites?
A: No, you'll have to go to a store, which is more than inconvenient if you don't live near one.

Q: Can I still activate my phone using iTunes?
A: Unfortunately, you'll have to do that in an Apple or an AT&T store as well. You will not be able to take it home and do it there. Major bummer. There will be an activation fee of either $18 for existing customers eligible for an upgrade, or $36 for new customers.

Q: Why are AT&T and Apple doing that?
A: We suspect that it's a way to crack down on iPhones that were purchased but were never activated on AT&T's network. By forcing you to activate the phone in a store, you'll be forced to sign up for AT&T service.

Q: Won't that create a mob scene on stores on July 11?
A: It should be pretty crazy that day. Though stores were mobbed last year, buyers had only to pay for their phone and get out. This year, however, they'll have to go through the entire process for credit approval, contract signing, and activation before they can leave. If you figure that each person will take at least 15 minutes to complete their transaction, then we should see some long, and slowly moving, lines.

Out with the old.

(Credit: Corinne Schulze/CNET Networks)

Q: Will AT&T employees be working in Apple stores?
A: Probably not. Apple has not released details, but we expect that the process will be similar to how stores such as Best Buy handle cell phone activations now. It's likely that you'll be dealing with an Apple employee who will have access to AT&T's computer system.

Q: How much will the iPhone 3G cost?
A: This is one area of good news. While last year buyers paid up to $600 for their iPhones, the iPhone 3G will be significantly cheaper. The 8GB model will cost $199 and the 16GB model will cost $299, both with a two-year contract. However, to get that price, current AT&T customers must be "upgrade eligible". To find out if you're eligible, contact AT&T. If you don't qualify, the iPhone 3G will be $399 for the 8GB model or $499 for the 16GB version. Both require a two-year contract as well.

Q: Is there price for the iPhone 3G without signing a contract?
A: Customers who purchase the phone without a contract will pay $599 for the 8GB version or $699 for the 16GB model.

Q: Can I use an iPhone 3G with AT&T's Go Phone prepaid service?
A: Not at the moment. But this may happen in the future.

Q: What about a family plan?
A: AT&T hasn't addressed this yet.

Q: But what's this I hear about the plans being more expensive?
A: It's true that Apple and AT&T are changing the structure and pricing for the iPhone 3G plans. Unlike with the previous handset, you will have to select separate voice and data plans (they won't be combined). Voice plans, which are the same for all AT&T handsets, range from $39.99 to $79.99 per month, depending on the available minutes. Unlimited data plans will be $30 for consumers and $45 business users.

As a result, the cheapest monthly cost for an iPhone user will be $69.99 for unlimited data, plus 450 anytime minutes and 5,000 nights and weekends. That's $10 more than what current iPhone users' pay for comparable services.

Q: The original data plan came with 200 free text messages. How much text messaging do the new data plans include?
A: AT&T is charging $5 for every 200 text messages; $15 for every 1,500 messages; and $20 for unlimited text messages.

Q: Will the new $30 and $45 a month data plans offered for the iPhone 3G be the same as the standard data plans for other AT&T smartphones?
A: Not necessarily. According to AT&, it is still working out the details and will have more information closer to July 11 when the phones go on sale.

Q: I heard that people who already have a first-generation iPhone have to turn it in to an Apple or AT&T store if they want the 3G phone. Is that true?
A: No, but AT&T is giving people who bought their first-generation iPhone on or after May 27, 2008, the opportunity to exchange it before August 1. AT&T and Apple will refund the difference in price but iPhone 3G users will have to sign a new two-year contract and choose a new plan. If you go this route, don't forget to erase your personal data.

Q: If I keep my current iPhone, will I miss out on all the new features?
A: Through the iPhone 2.0 software update, you'll get a lot of new goodies including the third-party applications and the Exchange server support. Yet, you will miss out on the 3G and GPS.

In with the new.

(Credit: Apple)

Q: I already have a comparable smartphone from AT&T and a two-year service contract. Can I buy the iPhone 3G for the $199 price and simply restart my contract?
A: It depends on when you started your initial AT&T contract. To get the $199 price tag, you have to meet AT&T's upgrade eligibility criteria. We'll know more on that later. But for the most part, even current AT&T customers will need to sign a new contract.

Q: Let's say I bought my iPhone last year and I want the iPhone 3G. Can I give my old iPhone to my sister or sell it on eBay?
A: No, once an existing iPhone user activates service for an iPhone 3G, their first-generation handset will be unusable as a phone. You won't be able to replace it with another AT&T SIM card and use it to make calls. This also means that you can't buy an old iPhone on eBay and expect to activate it on AT&T's network. However, you can use it as a media player and a Wi-Fi device for browsing the Web.

Correction: Originally, we had received incorrect information from a source at AT&T. If you decide to pass it on to someone else, they will be able to activate the phone through iTunes but only by activating a new account. If you (or anyone else) do not open a new account, the old iPhone will be unusable as a phone, even if you insert another AT&T SIM card. In that case, you can use the handset only as a media player and a Wi-Fi device.

G: Given the in-store activation requirement, how can I buy an iPhone 3G as a gift?
A: We're not sure yet, but we're checking with AT&T.

Q: Will people living in areas without native AT&T coverage be able to buy an iPhone 3G?
A: No, anyone buying an iPhone 3G must live in an area where AT&T provides coverage. Since the phones will be activated right in the store, people won't be able to leave the store without activating the phone for service in area where AT&T is offered.

Q: Will the SIM come preinstalled this time?
A: Yes, the SIM is already installed and is not meant to be removed or replaced with other AT&T SIM cards (though it is physically possible to do so). On the other hand, Apple will include a SIM removal tool in the box.

Q: Do I have to be in the store to get software updates or to sync it with iTunes?
A: No, updates and syncing with iTunes can be done right from your home computer. You can also buy applications from the App Store from your computer.

Q: Can I use the iPhone 3G overseas?
A: As a quad-band GSM phone with support for three 3G bands, you'll be able to use the new iPhone all over the world. Just remember that the phone will be locked to AT&T so you won't be able to use another carrier's SIM card. If you're a frequent globe-trotter, you should ask about AT&T's international plans to avoid nasty surprises on your bill.

Q: Will the iPhone ever come to other carriers in the United States?
A: There is a chance it could come to T-Mobile, but it won't be for a long time. AT&T is believed to have a five-year lock on the iPhone (now through 2012), but other reports indicate that its monopoly will be up in 2010. Unfortunately, it's unlikely that Apple will ever develop a CDMA version for Sprint or Verizon Wireless.

CNET News.com's Marguerite Reardon and Dawn Kawamoto contributed to this report.

I have to admit that during the past year I've been gloating to my CNET Asia colleagues over the iPhone. I just had to savor the fact that at long last the United States got a hot tech gadget before they did. At least with high-end cell phones, that almost never happens.

But in just a few weeks my bragging days will be over. On July 11, the new iPhone 3G lands not only in the United States with AT&T, but also in 21 19 other countries. In his WWDC keynote address, Apple CEO Steve Jobs included France and Belgium in the initial release list, but Orange has confirmed that French customers will have to wait until July 17. And across the border, Belgium's Mobistar has yet to set a date.

Then, later this year, Apple will ship to an additional 48 nations in every continent except Antarctica. That's 70 countries, kids--a far cry from the six nations in which the current iPhone is available today.

Interestingly, countries such as Australia and Italy will have two supporting carriers. Mainland China and Russia are two big places missing from the list, along with Taiwan, Korea, most of Southeast Asia, and almost the entire Middle East. So for those who missed the rapid-fire map shown during the at the keynote, here's a full list with supporting carriers.

July 11 releases

• Australia - Optus, Telstra and Vodafone
• Austria - Orange and T-Mobile
• Belgium - Mobistar
• Canada - Rogers
• Denmark - Telia
• Finland - Sonera
• Germany - T-Mobile
• Hong Kong - Hutchinson Telecom
• Ireland - O2
• Italy - Telecom Italia and Vodafone
• Japan - Softbank
• Mexico - America Movil
• Netherlands - T-Mobile
• New Zealand - Vodafone
• Norway - NetCom
• Portugal - Orange and Vodafone
• Spain - Telefonica
• Sweden - Telia
• United Kingdom - O2
• Switzerland - Swisscom and Orange

Later releases

• Argentina - America Movil
• Botswana - Orange
• Brazil - America Movil
• Cameroon - Orange
• Central African Republic - Orange
• Chile - America Movil
• Colombia - America Movil
• Croatia - T-Mobile
• Czech Republic - Vodafone and T-Mobile
• Dominican Republic - Orange and America Movil
• Ecuador - America Movil
• Egypt - Orange and Vodafone
• El Salvador - America Movil
• Equatorial Guinea - Orange
• Estonia - Eesti Mobii Telefon
• France - Orange (July 17)
• Guatemala - America Movil
• Guinea - Orange
• Guinea-Bissau - Orange
• Greece - Vodafone
• Honduras - America Movil
• Hungary - T-Mobile
• India - Bharti Airtel
• Ivory Coast - Orange
• Jamaica - America Movil
• Jordan - Orange
• Kenya - Orange
• Latvia - LMT
• Liechtenstein - Swisscom
• Lithuania - OmniTel
• Macau - Hutchinson Telecom
• Madagascar - Orange
• Mali - Orange
• Malta - Vodafone
• Mauritius - Orange
• Nicaragua - America Movil
• Niger - Orange
• Paraguay - America Movil
• Peru - America Movil
• Philippines - GlobeTelecom
• Poland - Orange and Era
• Romania - Orange
• Senegal - Orange
• Singapore - SingTel
• Qatar - Vodafone
• Slovakia - Orange and T-Mobile
• South Africa - Vodacom
• Turkey - Vodafone
• Uruguay - America Movil

Updated June 11, 1 p.m. PDT to reflect French and Belgian developments and additional carrier information.

It keeps growing and growing.

(Credit: Corinne Schulze/CNET Networks)

There was more news today from Apple's WWDC than just the announcement of the iPhone 3G. CEO Steve Jobs also announced the iPhone 2.0 software update. Available to current iPhone and iPod Touch owners, the software update adds several new features that are interesting, if not extraordinary. Indeed, I warmly welcome the addition of Microsoft Exchange server support and the third-party applications, but I was hoping for a lot more. The software update will be available in early July; iPhone users will get it for free while iPod Touch users will pay $9.95. Here's a summary of what we'll see.

Enterprise support
As promised last March, the iPhone will support the Microsoft Exchange server. That means you'll be able to get push e-mail, contacts, and calendar. This is a big win for corporate users who have iPhones but have had to carry another device (like a BlackBerry) to access their work e-mail. Other new features will include auto-discovery, global contacts access, and remote wipe.

Third-party apps
The new software also adds full access to the iPhone apps store, which is also set to open in early July. The new applications range from games that integrate with the phone's accelerometer to a mobile version of eBay. We saw a number of apps demonstrated today.

Contacts search
Currently on the iPhone you can locate contacts only by browsing your entire phone book. Now you'll be able to locate exactly the friend you want, which is particularly useful if you're popular.

iWork documents and PowerPoint
That's right, you'll get access to documents created in iWork. And for the presentation-happy, you'll be able to read, but not edit, PowerPoint attachments.

Bulk delete and move
This is a pretty simple feature, but it's one the iPhone needed. It can get pretty tiresome to delete individual items from a list so we're glad to see that Apple took pity on us.

Photo saving
Now you'll be able to save photos sent as e-mail attachments directly to your photo library.

Steve shows off the new calculator.

(Credit: James Martin/CNET Networks)

Scientific calculator
Jobs said a lot of people asked for this and frankly, I'm wondering who they are. When you're using the calculator and you tip the phone to its side, you'll get more buttons and a landscape orientation.

Parental controls
Jobs didn't expand on what we'll see here. We'll report back when the software update is available.

Language support
This is exciting for our friends abroad. The software update will bring language support in French, German, Japanese, Dutch, Italian, Spanish, Portuguese, Danish, Finnish, Norwegian, Swedish, Korean, Simplified Chinese, Traditional Chinese, Russian, and Polish. You'll also be able to use a graffiti-style application for entering characters in Asian languages.

So what's missing?
It continues to baffle me why Apple won't add multimedia messaging and video recording. Those features are available on even the simplest phones that you can get free from a carrier. Voice dialing would be another huge win and I'd love to see a landscape keyboard for composing e-mails and messages, cut and paste, and a stereo Bluetooth profile. I know I was dreaming when I wished for a user-replaceable battery, a memory card slot, and tactile feedback for the touch screen, but the other omissions I just can't forgive. And now that the original iPhone is being sent out to pasture in favor of the 3G model, it never will.

The 16GB Apple iPhone 3G

(Credit: Apple)

Photo gallery:
iPhone 3G

Almost one year after the original Apple iPhone went on sale, Apple CEO Steve Jobs has announced a 3G version of the device, finally putting to rest months of rumors and speculation. While some of the rumors panned out--the new handset will offer full GPS--other rumors, like the addition of a 32GB model, fizzled. But even with the long list of basic features that Apple still is denying us (hello, multimedia messaging?), the addition of 3G support is a big win. If data speeds hold up as Jobs demonstrated (more on that later), the new iPhone really will put the Internet in your pocket. We also approve of the new price: $199 for the 8GB model and $299 for the 16GB version, a pleasing price for all but the poor souls who shelled out nearly $600 a year ago. The new iPhone will go on sale July 11.

Design
Though the iPhone 3G is thinner at the edges than its predecessor, the phone measures a hair thicker (0.48 inches versus 0.46 inches) in the gut. The other measurements are the same except that it weighs just the slightest bit less (4.7 ounces versus 4.8 ounces). Otherwise, the iPhone 3G shows few cosmetic changes from the front--same display size and resolution, and the single Home button sits just below the screen. We're very pleased to see that Apple has done away with the irritating recessed headphone jack, which now is flush so that you'll be able to use any 3.5mm headphones you like.

But turn over the iPhone 3G, and you'll see more significant changes. A black, plastic skin replaces the current silver-aluminum back. The swap may cut the cost, but we worry about its long-term durability. The 8GB model will come in black only, while Apple promises the 16GB version in black and white. The white model is a bit random--we were expecting something in red--but color is a personal choice. The camera lens, volume rocker, charger port, speaker, microphone, power button, and display locking switch show no changes. Our News.com colleague got a hands-on with the new device and reports that it feels similar in the hand to the current model, with the exception of the tapered edges.

3G
With support for three 3G bands (850, 1900, 2100) and both UMTS and HSDPA networks, the iPhone 3G is well positioned for using high-speed networks all around the world. Considering that Apple is promising to bring the device to 70 countries, it had better be. During his WWDC keynote, Jobs demonstrated Web download speeds between the two iPhones. On the original model, which runs on a 2.5G EDGE network, a photo-heavy Web site loaded in 59 seconds, while the same site loaded in 21 seconds on the new device--impressive, but we take it with a grain of salt for now. Real-world tests, particularly with a multitude of devices flooding the same network, will be more telling.

GPS
This is one feature that was on our original iPhone wish list. While the current iPhone location services find your position via nearby cell phone towers and satellites, the iPhone 3G uses Assisted GPS supplemented by satellites. It also offers live tracking so you can monitor your progress as you drive (or walk) along. We're excited to see this feature as well, as it fills in another gaping hole on the original handset. You'll also find photo geotagging, and third-party applications with turn-by-turn directions are in the works.

Third-party apps
Speaking of which, the iPhone 3G will indeed support the collection of apps available through the iPhone SDK--no surprise here. Apple promises to open an apps store in early July (Apple didn't release an exact date); we're guessing by July 11. Gaming apps should feature prominently; many will integrate with the phone's accelerometer.

Enterprise support
Worker bees will be pleased to know that the iPhone 3G will offer support for Microsoft Exchange Server. That will bring push e-mail, contacts and calendar, remote wipe, global contacts access, and auto-discovery. That's another welcome change as it puts the iPhone in the hands of a whole new class of corporate users who now will be able to get their work e-mail on the iPhone.

Battery life
Last year Jobs said that Apple had not included 3G in the first iPhone because it would have made too many compromises with the handset's battery life. But now it appears that Apple has solved that problem. The iPhone 3G promises a solid 5 hours of 3G talk time, 10 hours of 2G talk time, 5 hours of 3G Internet time, 6 hours of Wi-Fi Internet time, 7 hours of video playback, 24 hours of audio playback, and 12.5 days standby time. The audio and video times are unchanged from the original iPhone.

What else?
Since the latest iPhone will support the 2.0 software, additional new features will show up at launch and beyond, including contacts search, iWork document support, the capability to view PowerPoint attachments, bulk move and delete, a scientific calculator in landscape mode, parental controls, and support for 16 languages. You'll also be able to use a graffiti-style application for entering characters in Asian languages.

What's missing?
Unfortunately, we hoped for an even larger bundle of features in this round. Apple still leaves multimedia messaging out of the mix along with voice dialing and video recording. We still don't understand why Apple can't include these basic features, many found in even the cheapest and simplest cell phones. We were also hoping for a landscape keyboard, the capability to cut and paste, Flash support for the Safari Web browser, expanded memory, and additional Bluetooth profiles. Apple, you left us hanging in a big way. It's also disappointing to hear that the dock is now sold separately for $49, but we suppose that helped cut the price. No, you don't need the dock, but it's nice to have. Even the power adapter and the SIM card removal tool that now come in the box won't make up for its loss.

Should you buy it?
If you're an iPhone fence-sitter, now's the time. The addition of 3G and GPS, the affordable price tag, and extra features from the iPhone 2.0 software update make the iPhone 3G a worthy prospect. Unlike the previous iPhone, which we liked and recommended with reservations, we're much happier with what this new handset has to offer. iPhone 3G isn't perfect, but there's a lot to like here and we approach the device with much anticipation. We'll update this page with a full, rated review once we get our hands on the hardware.

Apple iPhone

(Credit: Corinne Schulze/CNET Networks)

Last week I posted a list of the features that I'd like to see in the new 3G iPhone. I also asked you what you'd like to see in the new version, and I got quite a few responses. Voice dialing was one of the most popular suggestions, and I'm embarrassed that I left that off my original list. Indeed, that feature is sorely needed, particularly as more states and localities mandate hands-free cell phone use while driving. Also, another feature that I should have included is a landscape keyboard for composing text messages. On the current iPhone, the landscape keyboard is available only in the Safari Web browser. As reader bmaberryjr put it, why this was left out to begin with is one of Apple's great mysteries.

But those weren't your only suggestions for iPhone 2. Here's what else you had to say.

Please let me toss my Palm system by giving me third-party apps.
- orange636
The ability to forward a text message! How sweet would that be!
- Pathogens
Don't forget Spotlight (a desktop search feature of Mac OS X). It's needed badly in the new iPhone.
- Ashoka8350
I would love it if my iPhone had a built-in FM tuner like many other phones out there.
- cmunroe19
Being able to search the iPhone addresses, calendar, notes, etc., would be a big help. Also, I would like to see a way to sync notes with your computer.
- jond
Slingbox capability. It don't mean a thing if it ain't got that sling.
- Frank
Ringtones from voice recordings.
- msurebel
Why can't they just make the speakerphone loud?
- maxreynoso
I want to send all of my phone numbers to my hands-free car interface so I can see the caller ID on the screen. Currently, Bluetooth is only for use with a headset, not with data transfer.
- 8AxleEd
Wi-Fi sync from my computer to my iPhone and vice versa!
- peruchino
Forget all that other crap (video recording, messaging). If I can just open, edit, and create Mobile Word and Excel files, then I could consolidate my PDA, phone, and iPod into one device!
- kabuki969
I'd like a second SIM card slot so you can have one phone with two numbers on two different services when traveling overseas.
- jrettie
I'd add the ability to tether the phone and use it as a 3G modem.
- sjmanikt

On the whole, those are great comments. Yet, a few people suggested moving the iPhone off AT&T's network. Unfortunately, that won't happen for a few years at least. Also, one reader proposed that Apple make the new iPhone thinner, while another wanted a better user interface. Personally, I don't agree with those suggestions. The iPhone is slim already, and I think the interface is quite nice as it is. What do you think??

Coming soon, the new me.

(Credit: Corinne Schulze/CNET Networks)

Another day, another 3G iPhone rumor. This time, the latest dish suggests that Apple CEO Steve Jobs will unveil the second generation of Apple's uberhyped iPhone on June 9, which is the first day of Apple's World Developer's Conference. And hold on to your hats fanboys and slamboys, as the gossip also predicts that the 3G iPhone will go on sale that very same day.

Unfortunately, we know very little about Apple's new products until the words tumble out of Jobs' mouth. Of course, we are certain that the new iPhone will added 3G and Microsoft Active Sync, both of which are sorely needed features, but beyond that all is uncertain. Yet, I can dream of a few features I'd like to see in iPhone 2. They may not be glamorous, but these capabilities could do a lot to make the handset better. Check out my latest On Call column for the full scoop on what I want from the new (and 3G) iPhone.