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Livescribe's app store was meant to increase the appeal of its Pulse digital pen, however a number of glitches have instead led to frustrations for many users.

(Credit: Livescribe)

Digital pen maker Livescribe acknowledged on Friday that the launch of an app store for its digital pen has led to a host of problems for many users, including issues that interfere with its main note-taking feature.

The start-up launched a long-awaited app store last month, hoping to boost the appeal of its Pulse smart pen. The store included a range of applications from free games, to language translators, to specialized programs such as a Torah-chanting tutor.

However, since the store launched in beta form on November 19, customers have been experiencing issues ranging from difficulties downloading the applications to problems with the core "paper replay" feature, including challenges transferring recordings to the PC.

In an e-mail, Livescribe CEO Jim Marggraff apologized for the issues and said the company is working on fixes.

"With this new software, we inadvertently introduced some bugs that compromised our platform's performance," Marggraff said in a letter to customers.

Here's the full text of his e-mail:

On November 19th, we launched the beta (test) version of our Application Store to provide access to free and fee-based smartpen applications for Pulse users. The changes that enabled our Application Store included substantial advancements to our entire platform, including the smartpen, PC and Mac Livescribe Desktop software, and Web services.

With this new software, we inadvertently introduced some bugs that compromised our platform's performance. I'm writing to sincerely apologize for these problems, and to provide an update on the progress we've made in addressing them.

While we have solved many of the major performance issues, we are still making improvements. Between now and Christmas, we will continue to deploy additional updates to improve occasional issues related to uploading larger-sized pencasts, downloading purchased applications, transferring audio from smartpens to the desktop, and installing new software.

We expect these enhancements to address most known issues and to substantially improve service.

Through this rollout, the support from our community to assist us in working through these issues has been critical and extremely helpful. Thank you for your guidance and patience. We're committed to your satisfaction, and to improving our communication as our global community continues to expand.

Please send any requests for assistance to our customer service team, reachable by phone (1-977-727-4239) or e-mail at cs@livescribe.com.

Happy Holidays,

Jim Marggraff, CEO

To get a sense of what the digital pen apps look like when things are working, here's a video I did last month.

A little pouch can go a long way toward protecting your investment.

(Credit: Kata)

Most consumer electronics require at least a couple of extra purchases for improving performance or extending their usefulness. Point-and-shoot cameras are no different, as manufacturers tend to cut out accessories to keep product costs as low as possible. Fortunately, most accessories for compact cameras are reasonably inexpensive, making post-purchase costs pretty small.

That said, here's a quick list of five essential items you'll want to consider picking up to get the most from your new digital camera.

1. Batteries
   I admit that while I've told several people over the years to be safe and buy the camera manufacturer's rechargeable batteries, I've always bought cheap aftermarket batteries off of eBay for myself. Though I've never had a problem, I can't say you won't. Plus, there is a chance that using a third-party battery will void the camera warranty, so be sure to check the terms for your model.

   Regardless of what you go with, you'll want to get at least one backup battery pack. If you're using a camera running on AA-size batteries, buy good ones designed for power-demanding electronics. Even better, buy some NiMH rechargeables and only use alkaline or lithium ion batteries when you need them.
   

2. Case
   Point-and-shoot cameras don't come with cases anymore. That's a real shame considering that the large LCDs and shiny finishes used on current models are particularly scratch-prone. A nice simple slip case such as the M-Rock Milan is enough to keep a camera protected from scuffs while bouncing around in a handbag or backpack. If you want something with more protection and storage though, look for bags like the Kata DF-404 or Lowepro Apex 30 AW
   ... Read more

This woman is clearly thrilled with her decision to use a kiosk instead of a tiny photo printer.

(Credit: Kodak)

If you look at our 2009 holiday gift guide, neither the camera nor the printers sections have recommendations for little, standalone photo printers. This probably wasn't intentional, but the fact is, they've become sort of niche products that I'd be hard-pressed to recommend these days. With so many other ways to get prints and enjoy and consume digital photos, it seems like these single-function printers, regardless of size, are just more tech clutter. I say this because I own two that have done nothing but collect dust this year.

This doesn't mean I don't make individual prints (though lately I've been making more photo books) or regularly view my pictures, because I do. There's just much better ways of freeing the photos trapped online or on a hard drive.

1. Online printing
   The Web has roughly a gazillion ways to view and share digital photos as well as order prints or various other products. So, the first step is to find one you like and will use, and sign up. It's been, um, awhile since CNET examined the topic of online printing services, but DigitalPhotos101 and TopTenReviews have current reviews on the subject. According to both sites, HP-owned Snapfish comes out on top. Snapfish does mail-order, but its retail partnerships allow you to do in-store pickup. It, too, is where you can get my favorite photo gift, the giant $50 wall clock (there's a smaller $20 version as well). Also, while it's going to seem like I'm a rep for Kodak by the end of this post, I've been a longtime user of its printing services. Its new professional print options yield particularly nice results.
... Read more

Picasa makes it easy to geotag photos.

(Credit: Joshua Goldman/CNET)

Google's Picasa is an excellent photo organizer. One of my favorite features, though, is its capability to quickly geotag images--adding longitude and latitude to the photo's EXIF metadata--with little effort. Basically, it requires little more than selecting a photo or photos, clicking a couple of buttons in the interface, and the software handles the rest. Plus, you can use either Google Maps for tagging or place them on the Google Earth globe.

The biggest catch is, unless you noted it at the time, you have to remember approximately where you were when you took your photos. Once you've tagged all your old photos, it's easy enough with future photos to snap a shot of the nearest intersection or a nearby business to use as a reference later. Of course, this only really works if you're in an area with those things.

There are devices and software you can use to geotag your photos when you offload them to your computer. (I'm in the middle of testing a pretty good one right now.) Using Picasa is a little more time consuming, but it's free, easy, and kind of fun once you get rolling with it.

Geotagging photos the Google way (photos)

On this week's Digital City, we discuss Google's rumored new phone; get to the bottom of the current iMac shipping delays, and go over the best games you can play on a Netbook (all after Dan had to get up at 5am to shoot a local news TV segment on his favorite holiday games).

Then, things take a turn for the weird with a solid gold PlayStation 3, rumored to be under Jay-Z's Xmas tree; and a surprising NYC find -- a Mario-themed pizza place that is calling out for a visit from the ghost of intellectual property lawyers past (see below).

Related links:
>>Is Google making a phone?
>>Top 20 Netbook games
>>Top 5 Holiday Game Picks (CW11 morning News)

>>Watch the Digital City live every Monday at 3pm EST on CNET Live!
>>Subscribe to Digital City on iTunes
>>Join the Digital City Facebook fan page
>>Need more? Follow Dan on Twitter! And Scott!

Spotted on Houston street in NYC.

(Credit: Dan Ackerman)

Joby still makes one of the best mini tripods around.

(Credit: Joby)

Despite point-and-shoot camera manufacturers' best efforts to reduce the effects of hand shake--digitally, optically, and mechanically--as long as you're holding the camera there's a very good chance you'll end up with blurry shots. Add in softening caused by noise reduction at higher ISO sensitivities, and getting a sharp shot of moving subjects or in low-light conditions can be tricky. The disappearance of viewfinders from compact cameras doesn't help things either as it encourages you to extend your arms to use the LCD.

Taking the camera out of your hands and putting it on a tripod or other support is one of the best ways to improve your odds. However, when I suggest this to point-and-shoot users I typically get in response that it's not practical to carry a tripod and it kills the point of having a very portable camera. But the solution is easy: get a very portable mini tripod.

Below are five favorites ranging in size, price, and flexibility, and though they aren't all technically tripods, they'll certainly help keep your pocket camera still whether you're behind or in front of it.

In lieu of buying a support, there are free options for helping control hand shake. Look for a lamp post, wall, tree, or any solid vertical structure you can lean against for support. Don't fully extend your arms, but instead pull them into your body as closely as possible with your elbows tucked into your sides or rest on a ledge or wall. Also, even if your camera has a lot of zoom range and optical image stabilization, it's always better to move yourself closer to a subject if possible than using your zoom. Lastly, if you use a tripod or anything else that's stable to support your camera, be sure to shut off any in-camera image stabilization--in this case, more stabilization is not better.

Since I've amassed digital photos over the years, I've found it more pleasing to turn them into photo books instead of individual prints (plus, they make great gifts when you're running low on time). I've used Kodak Gallery, HP's Snapfish, and Apple's iPhoto to build and publish them with good results. Most recently, though, I've been using MyPublisher.

Click for more photos

(Credit: Joshua Goldman/CNET)

MyPublisher 4 is a stable, standalone application that is only 11MB, making it fast to download, and it takes no effort to install. Start it up and you're presented with your project options. Books are the main attraction, but you can also create calendars, cards, and book jackets. Compared with other services, the overall design and size options are fewer, but it makes for a streamlined process of building and buying a book instead of getting bogged down in too many selections.

The interface looks nice and is reasonably clean, but it could use some tweaking. For example, the main screen for assembling a book has two toolbars that sit below the project window: one with tools and editing options and one for moving you back and forth through the creation process. Having them on top of one another makes for a busy-looking and possibly confusing interface. Simply moving one above the project window would improve things.

Also, there are option menus that pop open when you click on them, but once you select something, they don't automatically collapse again and instead stay open on top of your project. Lastly, while adding the photos you want to use is easy, it relies on you knowing where your photos are stored; there is no organizer element to the software. This last one is only an issue if you don't know where the photos are that you want to use.

MyPublisher 4 photo-book creation software (photos)

The software isn't feature-packed, but it has everything you'll likely need, including basic editing tools that can be used both before and after you've placed an image in the book layout. All of the fonts on your computer are available for use when adding text. However, some fonts might not work well in the final product, in which case the software will switch your selection to Arial.

One of the best parts of using MyPublisher is the support behind the product. The company's site has a lot of easy-to-find information, but there is a toll-free phone number as well as an e-mail address for support. Even better, though, is the live chat that's available 24/7--it's one click away through a button in the interface. Another nice touch is the Price Check button for quickly finding out what your current project will cost.

The final results are very good, but a lot of that depends on the size and quality of the photos you used in the first place. Again, pay close attention to what the company says is best to use and you should be satisfied with the results.

Sure, you know what cameras you like reading about, but if you've been wondering what ones other CNET readers have spent the past year obsessing over, well, then, here you go.

Based on your clicks since January 1, 2009, the list is full of older models (shocking, I know), which have been reviewed and reside on one of our top products lists and holiday gift guide.

There were no real surprises, though I may have personally underestimated how much CNET readers love themselves some megazooms. Sub-$1,000 dSLRs fill the majority of the list, but one of my favorite sub-$200 compacts is on there, too.

See the slideshow below for a breakdown of the top 10 most popular--and still available--cameras as well as three 2008 models that would have made the list if they weren't deceased.

Update: A reader tipped me off that two of the deceased cameras--the SD880 IS and A590 IS--are currently available as refurbs through Canon's direct-sale store.

Top 10 most popular digital cameras of 2009 (in photos)

As Eric Jones fought off cancer a few years ago, his weakened immune system left him vulnerable to strep pneumonia and sepsis, which developed into the blood-clotting disorder known as Disseminated Intravascular Coagulation.

Without enough blood supply to his extremities, he wasn't expected to come out of a month-long, medical-induced coma and be able to keep his arms and feet.

Eric Jones, who lost the fingers and thumb in his right hand as he battled cancer, holds a Lego block with his ProDigits prosthetic.

(Credit: Touch Bionics)

Jones was fortunate to fare better than expected, but he did lose movement in his left hand, his right hand's fingers and thumb, his toes, and parts of his feet. Even with intensive physical therapy and the aid of crutches, his mobility was severely affected, and he was unable to do such previously simple tasks as walk while holding a coffee mug, play Legos with his kids, or perform on the piano.

Enter ProDigits, believed to be the world's first powered bionic finger solution, whose commercial launch developer Touch Bionics announced Tuesday. With a silicone skin designed specifically to fit around his right hand, the ProDigits prosthesis gave Jones, who began to use the latest model this summer, a movable thumb.

In other words, it gave him opposition, without which the hand is considered to be 40 percent impaired.

"I didn't want to wait even one more day before I could start using it," Jones says. "ProDigits offers me functionality that I can't get anywhere else; it offers me the ability to grasp... I can pick something up and walk out to the car with it, rather than have to put it in a bag. Most importantly, I'm able to take care of my kids--play games with my kids, take them to school, make dinner."

Prosthetic fingers aid fine motor skills (photos)

Touch Bionics is probably best known for its i-Limb Hand, a full-hand prosthetic with five individually powered digits released in 2006. ProDigits takes this prosthetic a step further, because it caters to patients like Jones with partial hands on a case-by-case basis. The sockets themselves are custom-designed by clinicians to suit individual needs.