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December 31, 2009 5:30 PM PST

Time Warner Cable shows subscribers how to cut cord

by Peter Kafka, AllThingsD
  • 43 comments
AllThingsD
(Credit: Time Warner screenshot by All Things D)

The nightmare scenario for cable companies is that customers drop their TV subscriptions and grab their video directly from the Web, turning the cable guys into mere providers of "dumb pipes."

But here's a comprehensive set of instructions from a big cable company showing its customers how to do just that. It suggests that they head to the likes of Hulu, Fancast, or "any search engine"--weird for it not to call out Google, no?--to find their favorite shows.

Time Warner Cable's instructions on "How to Connect Your PC to Your TV" can be accessed by clicking on the image at the bottom of this post. And here's a helpful video (sorry for the clumsy screen grab; the video kicks in at about the five-second mark, and there's some unpleasant coughing around 2:30. Yikes!):

The instructions (Time Warner Cable promised to provide them last week) are part of the company's game of chicken with News Corp.'s Fox, which is supposed to come to a head Thursday night. If you believe the posturing so far, Fox and its associated cable channels (Fox News, FX, etc.) will disappear after midnight because the two sides can't agree on a new rate.

... Read more

Story Copyright (c) 2009 AllThingsD. All rights reserved.

Additional stories from AllThingsD

  1. Twitterers Celebrate a New Year by Looking Back 10 Years (And Talking About Themselves, Natch)
  2. Time Warner Cable Shows Subscribers How to Cut the Cord
  3. Report: 2009 IPO Market Total Crap
  4. Want to See Google's New Phone on YouTube? Be Patient, or Persistent.
Originally posted at Digital Media
November 9, 2009 9:00 PM PST

Moxi cuts price on its DVR, adds step-up model with a triple tuner

by John P. Falcone
  • 8 comments
Moxi HD DVR and Moxi Mate

The Moxi HD DVR (left) and the Moxi Mate extender.

(Credit: Arris)

When we last heard from upstart DVR maker Digeo, the company had been bought out by networking and communications company Arris. Thankfully for owners of Digeo's Moxi DVR, though, it appears that the company's new corporate godfather is doubling down on the video recorder product line: It's debuting an updated version of its DVR with a triple tuner and initiating a round of price cuts on existing model (and related bundles).

The full details:

... Read more

The following product mentioned is available.

On Sale Now: $499.00
View the latest prices for Digeo Moxi HD DVR

November 4, 2009 1:48 PM PST

PowerSafe jumper cables take danger out of playing with electricity

by Antuan Goodwin
  • 9 comments

PowerSafe demo unit

We purposely attempted common jumper cable errors with the PowerSafe cables and lived to tell the tale.

(Credit: Antuan Goodwin/CNET)

I was given my first set of jumper cables at the same time I received my first car. Before setting me loose on the world, my father gave me a very serious speech about the dangers of improperly jump-starting a vehicle. I was warned of potential electrocution, sparks igniting gasoline fires, and--most seriously--acid spewing battery explosions if the cables weren't connected in just the right way and in just the right order. Even armed with this sacred knowledge, I still throw sparks every time I jump-start a car, just for kicks. Sorry, dad.

However, most drivers didn't get my dad's speech and as a result, they find themselves in an even more precarious situation when the day comes that they need to borrow a few electrons to jump a dead battery. Here's where Energy Safe Technologies come in with its PowerSafe jumper cables.

The PowerSafe jumper cables look like your standard jumpers, with a pair of terminal clamps on each end. However, midway through the cables' length is a small electronic brain that monitors the state of the connections and only lets power flow when everything is hooked up just right.

So, if you accidentally connect your cable backward on either end, the system will display a red warning light and the power stays off. If you accidentally touch the loose ends of a live cable, the red light glows and there are no sparks. If there's a short of any kind, even within the dead battery, the red light glows and everyone remains safe.

Once both ends are properly connected and both indicator lights glow green, the system uses a soft start circuit to gradually ramp up the power flow, eliminating power spikes and protecting delicate vehicle electronics.

We were given a demo of the PowerSafe cables prototype at Energy Safe Technologies' booth, tucked away in the back of the SEMA Show's north hall. No matter how haphazardly we connected or disconnected the cables, we were unable to cause a fire, throw wicked sparks, or create an acid-spewing battery explosion--which is boring, but very safe.

The PowerSafe jumper cables should be available in early 2010. Pricing has not yet been announced.

Originally posted at SEMA show
October 22, 2009 1:48 PM PDT

The Real Deal 184: Who should own the Internet

by Tom Merritt
  • Post a comment

Chris Mitchell from Muninetworks.org joins us to discuss Net Neutrality and who should own the pipes.

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Originally posted at The Real Deal Podcast
September 24, 2009 12:47 PM PDT

Converter cable makes PSP Go fat again

by Jeff Bakalar
  • 10 comments

(Credit: Ars Technica)

We're just about ready to post our PSP Go review but we couldn't wait to share this accessory with you. This absolutely ridiculous-looking contraption is the Sony PSP Go Converter Cable Adapter, a device you'll need to buy for your PSP Go if you don't want all those PSP 1000 - 3000 accessories to become useless. That's right, almost all of the original PSP accessories will not work with the Go.

Judging by the photo, we're not sure why this gadget needs to be mounted on the top and bottom of the PSP Go, and we can't imagine having a comfortable grip on the device when the screen is slid open.

We also agree with the Ars Technica blogger who pointed out that this basically negates the PSP Go's main attraction, its slim and sleek form factor. Of course, you'll be able to purchase all new PSP Go accessories when they go on sale alongside the new handheld on October 1.

The PSP Go Converter Cable Adapter goes on sale in Japan on December 24 for around $21 and should show up in the U.S. in January.

September 21, 2009 3:44 PM PDT

Lessons learned: Switching to the TiVo HD

by Don Reisinger
  • 28 comments

As a Time Warner Cable customer, I've experienced rather annoying issues with the Scientific Atlanta 8300HDC digital video recorder (DVR). I've been forced to replace it on several occasions. Other times, it would simply stop working, requiring me to unplug it from the wall to reboot.

It had become such a problem that I finally decided I'd had enough last week and that I'd ditch Time Warner Cable's HD DVR for a TiVo HD. For $239.99 at Best Buy (the company was offering it on sale--the TiVo HD usually retails for $299.99), it was a great deal. I also paid $129 to get one full year of TiVo service.

TiVo HD

My new toy.

(Credit: TiVo)

With the TiVo HD in hand last Monday, I was ready to enjoy my new toy. I contacted Time Warner Cable to get all the details I needed to get set up.

Training anyone?
When I called Time Warner Cable last Monday, I was extremely displeased by the company's customer service. No one quite understood what I was talking about when I told them that I wanted to switch from my HD DVR to the TiVo HD. I asked them what the set-up process was. I wanted to know if I lost any channels.

After waiting for about five minutes for the customer-service representative to find information on the TiVo ("Sorry, we don't get many of these requests," she told me), she finally read to me, verbatim, what it said on her sheet.

According to the technician, I would need to have a multichannel CableCARD installed to get my programming. Unfortunately, I would lose several channels even with the CableCARD. I was told by the agent that I would need a Switched Digital Video adapter in addition to the CableCARD to retrieve those channels. An SDV adapter is basically a black set-top box that connects to the TiVo HD, allowing you to watch switched digital video channels. It's a fancy term for saying that Time Warner Cable is trying to save bandwidth.

Somewhat satisfied by the information, I told the agent that I wanted to schedule an appointment for a Time Warner Cable technician to come to my house and install both the CableCARD (you're not allowed to install it yourself) and the SDV adapter. No luck. The agent told me that I would first need to go to the Time Warner Cable Web site and fill out an online form. Upon doing so, I was put in line to receive an SDV adapter.

... Read more
Originally posted at The Digital Home

Don Reisinger is a technology columnist who has written about everything from HDTVs to computers to Flowbee Haircut Systems. Don is a member of the CNET Blog Network, and posts at The Digital Home. He is not an employee of CNET. Disclosure.

August 29, 2009 8:04 AM PDT

Digital City No. 47: Installing Snow Leopard and the fallout from falling PS3 and Xbox 360 prices

by Dan Ackerman
  • 3 comments

Episode 47 of the Digital City, where we install Apple's new Snow Leopard OS update; discuss the current round of game console price cuts; check out some Netbooks with HD displays; and find out why Time Warner Cable's new "Mystro" cable box firmware update makes us want to give up on TV altogether.

Related links:
>>All things Snow Leopard
>>New price cuts upend console value landscape
>>Rise of the high-def Netbooks

>>Watch the Digital City live every Friday at 3pm EST on CNET Live!
>>Subscribe to Digital City on iTunes
>>Join the Digital City Facebook fan page
>>Need more? Follow Dan on Twitter!

Listen now: Download today's podcast
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Originally posted at Digital City Podcast
August 27, 2009 1:59 PM PDT

The Real Deal 176: Fiber versus copper

by Tom Merritt
  • 1 comment

John Cioffi joins the show to explain the difference between fiber optic cable and copper cable. Find out what you should know and why you should care.

Listen now: Download today's podcast
Subscribe now: iTunes (audio) | iTunes (video) | RSS (audio) | RSS (video)

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Originally posted at The Real Deal Podcast
June 15, 2009 10:48 AM PDT

The 404 362: Where the 404 goes CNET LIVE

by Justin Yu
  • 9 comments

We're proud to announce the debut of CNET LIVE, the new portal for all live shows, including The 404, on CNET. Don't worry, the transition won't be as difficult as DTV. We'll give you detailed instructions on how to tell all your friends about the show! Listen in for all the juicy details on our weekend staycation and why Wilson should never consume liquor again.

Atlantic City: What a dump!

(Credit: The404/CNET)

So now that the weekend is over, we can talk about our top secret trip...to Atlantic City! It's always good to get away for a little bit, even if it's just for a day, so we packed up our bags and took off to AC for a little gambling and good times. What was supposed to be a relaxing trip turned out to be 24 hours of "The Hangover"-esque partying. We all indulged in our own vices: Jeff hit the blackjack tables like a white bat out of hell, Justin explored the dark crevices of AC's back alleys, and Wilson Tang ate chicken. That's right, you read it correctly: Wilson Tang finally broke his "vegetarianism" and is now an official chicken chaser. Unfortunately, his bout with poultry at Friday's dinner left him with a mad stomach ache and he party pooped his way out of the trip. What a shrew!

Click here for a full set of pictures from The 404's trip to Atlantic City.

Lots of stories to talk about today, namely two big news items from over the weekend: the DTV official transition and the mad rush for Facebook Vanity URLs. Actually, the long-awaited DTV transition went off without a hitch, which makes sense, because it's been in the works forever now, although we're pretty sure someone in Florida tried to eat her converter box. Facebook Vanity also had little to no effect on real life, although there did seem to be a slight flux in traffic on Thursday night as people rushed to reserve their own Facebook URLs. In the spirit of American sportsmanship, some of the landgrabs were a little disingenuous; for example, check out the profile for our own Molly Wood. In fact, my own name got snaked by another Justin Yu, so feel free to add him and let him know how much you love The 404. In the meantime, check out the Facebook profiles for the Real Justin Yu, Wilson Tang, and Jeff Bakalar.


EPISODE 362



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Originally posted at The 404
June 11, 2009 9:00 AM PDT

7 things electronics salespeople won't tell you

by Sharon Vaknin
  • 137 comments

Going to a retail store for consumer electronics purchases can be both exciting and frustrating. After working at Best Buy for two years, I have a few opinions to share that you might want to consider before your next shopping trip.

1. We have no formal training in the field of consumer electronics.
Upon transferring to the computer department from home theater, I expressed concern to the manager: "Will there be time for someone to train me on laptops/desktops? What do these specifications mean?" His reply was simple: "Just do your best. A good salesperson can just read the labels and compare specs." Ouch.

Salespeople are not necessarily experts in the products sold in their departments, even if they are expert salespeople. Though many express a strong interest in the products they sell, your time spent at a retail store fishing for information about a future TV purchase could be better spent online researching the products yourself (I heard CNET has pretty great reviews).

HDMI cable

"You need those HDMI cables, you know you do."

(Credit: Amazon)

2. We make little off the big-ticket items, so we smother you with accessories.
Remember the story "If You Give a Mouse a Cookie"? Well, if you tell a salesman you're going to buy a TV, he's going to want to sell you a DVD player to go with it. Once he sells you the DVD player, he's going to want to get you to buy an HDMI cable, too.

Managers at Best Buy (and possibly all retailers) tell employees that the store profits surprisingly little from video game consoles and computers. Cables, accessories, mice, and other components, however, have a huge profit margin-- stores can make about $120 from a $150 Monster HDMI cable. Angry yet? The point is, we're going to work really hard to convince you to purchase that big item, but once you've said "OK" you've opened Pandora's Box.

Here's my advice: Grab the big item, and run. Purchase all accessories online, including memory cards, cables, traveling cases, and so on. Amazon, Monoprice, and Newegg are all reputable discount Web sites. You'll find what you need at a much lower price.

... Read more
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