You can usually rely on Samsung to drop a load of new phones every trade show, and CTIA 2009 is no exception. After announcing several new phones for AT&T and a WiMax-enabled device, Samsung on Tuesday evening unveiled a successor to the Samsung Instinct. The Instinct S30, which comes almost a year to the day after its predecessor, offers minimal feature and design upgrades. Be sure to check out our Samsung Instinct S3 photo gallery.
As you might expect, the Instinct S30 is all about the touch screen. The 3.2-inch display supports 262,000 colors and 432x240-pixel resolution. You'll recognize it from the original Instinct, along with the menu interface and virtual keyboard. Below the display are three touch controls for navigation while a camera lens sits on the rear face. The candy bar shape has a few more curves than its older sibling, and it's just the tiniest bit thinner, but it's about the same otherwise.
The new Instinct looks much like its predecessor.
(Credit: Samsung)Features include a 2-megapixel camera with video recording, voice commands and dialing, a full HTML browser, stereo Bluetooth, PC syncing, a personal organizer, a music player, a 600-contact phone book, GPS with Sprint Navigation, support for Sprint's Visual Voicemail, and a speakerphone. The S30 is compatible with Sprint's EV-DO Rev. 0 network, which means you'll get Sprint Power Vision content, the Sprint Music store, and Sprint TV. While 3G is great, we're miffed that the S3 isn't also EV-DO Rev. A like its predecessor.
Inside, the S30 offers instant messaging and Outlook calendar syncing out of the box. That means you won't have to add them later via an upgrade. The e-mail should be about the same, though we wouldn't mind seeing an interface upgrade or two. You'll be able to get POP3 and IMAP4 e-mail directly on the device.
Samsung also is promising that the S30 will be more open to developers, who will be able to access the core Java application programming interface. Available features will include messaging, multimedia, contacts, calendar, and Bluetooth. As part of the program, Sprint is creating an Application Developer Program.
The S30, aka the SPH-M810, will be available April 19 for $129 with a two-year contract. Like with the Instinct, you must choose a Sprint "Simply Everything" data plan, which start at $69 per month.
Update: The $99 Simply Everything plan includes unlimited voice, data and messaging, but it is not required for the Instinct S3. The lowest Simply Everything plan, which is $69 per month, includes unlimited data and messaging, but 450 anytime minutes.
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Now sync your calendar on the Instinct.
(Credit: Corinne Schulze/CBS Interactive)I know that it's been a while, but I did promise you last month that I would report back on my experience with the Samsung Instinct's new calendar syncing ability. I apologize for the wait, but the holidays and CES prevented me from getting an activated Instinct handset from Sprint.
Fortunately, the wait proved to be the worst thing about the experience as the new feature worked pretty much as promised. Once a review model arrived, I had to download three software updates, which took about 20 minutes, but they loaded without incident or a missed connection.
After installing the updates and syncing the phone with my CNET OWA (Outlook Web Access) e-mail, a new "work calendar" update button appeared under the calendar menu. Pressing that button synced the Instinct and my Outlook calendar in just a few seconds. The data connection cut out on my first try, but the second attempt brought success. All of my current appointments then appeared under their appropriate day with the correct time, location, and description. To get back to the calendar from the main menu, I could choose either the calendar or e-mail icons.
As Sprint promised, I was able to create a new appointment on the Instinct, which then synced back to my PC automatically. Also, I could get meeting reminders, accept or decline new appointments, and edit or delete current meetings right on the phone. Any edits made on the Instinct synced back to my PC in just a few seconds; the reverse process took a bit longer. Yet, it was a satisfying experience on the whole.
Still, there were a few quirks. ... Read more
The Instinct adds a handy new feature.
(Credit: Corinne Schulze/CBS Interactive)When we reviewed Sprint's Samsung Instinct earlier this year, there were several things we liked about the device. Naturally, we had a few complaints as well, not the least of which was the lack of corporate calendar syncing. The Instinct could get some Outlook e-mail, but without calendar syncing it had a limited appeal as a business handset.
Yet, starting Thursday, Instinct owners can get calendar syncing through a software update to the device's Mobile E-mail application. The new feature will be free of charge (provided you have a Sprint "Simply Everything" plan) and will work with Microsoft Exchange Server 2000, 2003, and 2007 accounts and IBM Lotus Notes. People will be able to see daily, weekly, and monthly views of their calendar and details of specific appointments and meetings. You'll also get meeting reminders, the ability to accept or decline new appointments, and the ability to edit or delete current meetings. All changes will be synced automatically with the user's desktop calendar. What's more, Sprint says it plans extended calendar syncing to other non-smartphones in the near future.
The calendar syncing comes from Seven, a company Sprint partnered with to power the Instinct's e-mail capabilities. We returned our Instinct review unit but we've asked for it back to test the new services. One we get it, we'll add an assessment to our Instinct review.
The Samsung Instinct: good but not great.
(Credit: Corinne Schulze/CNET Networks)Two weeks ago, I asked Samsung Instinct owners to tell me what they thought of their phones. Normally, I don't write blogs asking for comments on individual phones after we've reviewed them, but Sprint's Instinct had me worried. While I liked the handset when I reviewed it, I know that people who use a phone long term can develop varying opinions. After I started to get e-mails from disappointed Instinct users, I began to wonder if I had it wrong. Even now, the average user score on the review almost matches my score of four stars (or 8.0), but perhaps opinions were changing over time.
After a careful review of the responses to my blog, it's clear that the Instinct is a good phone, but it falls short of a being a great phone. Of the 67 verbose and candid comments that passed the "relevancy" test (I had to discount quite a few because they were duplicate posts, comments from non-Instinct owners, flame wars, or just off topic), opinions were just about evenly spread. The largest group (39 percent) wrote that they liked the phone overall, but they didn't shy away from registering quite a few complaints. The next largest group (31 percent) was soundly positive with very few gripes, while 30 percent were strongly negative with very few praises. So even though the majority of users like the Instinct, many of them do so only begrudgingly. On the other hand, the unhappy minority is shouting at the top of their lungs.
Let me state that this wasn't a scientific study by any means. Also, while one reader warned me that there was a "concerted effort" on Sprint forums to bombard my blog with negative comments, the results are interesting nonetheless. For the most part the "likes and "dislikes" were universal. I'll list those below. Also, while I agreed with most of the complaints, and noted them in my review, there were a few gripes that didn't occur to me before. As I said, long-term use gives a fresh perspective. So now, on to the opinions (albeit in a Zagat's Survey format).
... Read more
Tell us about your Samsung Instinct.
(Credit: Corinne Schulze/CNET Networks)Owners of the Samsung Instinct, I want to hear from you. Though the iPhone rival was one of the hottest cell phones of the summer, its successes and shortcomings haven't received quite as much attention as Apple's device. Similarly, while I see tens of iPhone users every day, I've seen nearly as many Instincts in the wild.
The first time I saw an Instinct owner using his device in public, I had to ask him what he thought of his phone. He responded that while there were certain things he really loved about it, there were also things he really hated. He loved the call quality, the design, the interface, and the general features, but he hated the Web browser and the lack of wireless Outlook calendar syncing.
In the last few weeks, I've received a few e-mails from Instinct owners voicing similar complaints. Personally, I liked the Instinct when I reviewed it, but my experience will be different from a long-term user.
One user complained about the lack of LUDCI keyboard, which makes the phone not Java-standards compliant. Also, it makes it a bit tricky to run third-party applications. Sprint, however, is aiming to add a LCDUI keyboard by the end of the year or sooner.
So I ask you Instinct owners, do you like your phone? What are the high points, and what are the low points. Spill your dirt, for I'm all ears.
(Credit:
CNET Networks)
(Credit:
CNET Networks)
Of all the iPhone competitors, the Samsung Instinct arguably comes closest to challenging Apple's device. With a similar design and a comparable feature set, the Instinct has the potential to keep Sprint customers from straying to AT&T. Not only does it offer some features the iPhone 3G lacks, but its slick interface is like nothing Samsung has shown us before. Yet, the iPhone 3G has plenty going for it. Its easy-to-use design and interface and outstanding media player continue to attract new AT&T customers in droves. That's why we pitted these two phones against each other in a CNET Prizefight. After five epic rounds one device emerged as the champion. Click over to our Samsung Instinct vs. Apple iPhone 3G Prizefight to see which phone won the battle.
Apple iPhone 3G
(Credit: CNET Networks/Corinne Schulze)Our CNET Labs team has unveiled their battery performance results for music and video playback on the iPhone 3G. We've completed talk time testing and we'll be doing another round of audio and video tests with 3G disabled--but at least we have another piece of the puzzle to add to our review.
To give the test results some context, we also retested the first-generation iPhone, and simultaneously tested a comparable 3G multimedia phone, the Samsung Instinct. Apple's public tech specs claim the iPhone 3G is capable of up to 7 hours of video playback and 24 hours of music playback. Surprisingly, with 3G switched on the iPhone sailed past 24 hours of music playback, but tanked when it came to video. Further testing with 3G disabled may yet redeem Apple's claim of 7 hours of video playback.
Enough talk--here's the numbers:
Music playback battery drain
Apple iPhone 3G (Wi-Fi off, 3G on): 25.5 hours
Apple iPhone (Wi-Fi off, EDGE on): 31.4 hours
Samsung Instinct (3G on, Wi-Fi unavailable): 18.2 hours
Video playback battery drain (same settings as audio)
Apple iPhone 3G: 2.68 hours
Apple iPhone: 5.99 hours
Samsung Instinct: 4.28 hours
For good measure, we also threw in a data transfer test, which measures the time it takes to transfer a single 500Mb file to the phone from a PC. Files were transferred in iTunes 7.7 for both the iPhone 3G and first-generation iPhone, and Windows Media Player 11 for the Samsung Instinct.
File transfer speed
Apple iPhone 3G: 1.35 minutes
Apple iPhone: 1.6 minutes
Samsung Instinct: 7.71 minutes
CORRECTION July 9 at 10:48 a.m. PDT: This article misstated the BlackBerry Bold's display type. It does not have a touch screen. The story has been updated to reflect this change.
Apple's iPhone 3G hits store shelves on Friday, but if you haven't been struck with iPhone fever, don't fret. There are plenty of alternatives that offer similar style and features. And they may even be easier on your wallet in the long run.
To some Apple fans, phones such as the Samsung Instinct or the HTC Diamond are simply iPhone wannabes. But to others they are cool phones in their own right with unique features and capabilities. Below I've compiled a cheat-sheet that highlights key features and points out short-comings of seven possible iPhone alternatives. I've also thrown in pricing information, not only for the phone, but also for the service plans that go with them.
But before I dive deeply into these iPhone alternatives, let's take a look at what the new iPhone 3G offers and what it's still missing.
The biggest change to the iPhone in the new version is speed. As the name implies, the iPhone 3G will operate over AT&T's HSDPA 3G network. Today, that network can theoretically deliver download speeds of about 3.6Mbps. But in the real world, speeds are closer to 400Kbps to 700Kbps. Recently, AT&T's wireless chief said the network is being upgraded and will soon offer theoretical download speeds of 20Mbps and actual download speeds of between 4Mbps and 6.6Mbps.
Apple also added GPS to the iPhone 3G, allowing the device to take advantage of location-based applications and services. The company also opened up the device to third-party developers and will soon launch an Apps Store for new iPhone applications. The new iPhone will also support Microsoft Exchange server, which means subscribers will be able to get their work e-mail on the iPhone 3G. And finally the company has greatly improved the battery life of the device stating that it should get a solid five hours of 3G talk time.
But there are also plenty of features that Apple left out of the iPhone 3G, including support for multimedia messaging or MMS. This means users can't send or receive pictures taken on cell phones via the MMS messaging platform. The device also lacks video recording and voice command. And it only supports Bluetooth for headset voice calls, which means it won't allow Bluetooth file transfers to and from the iPhone.
These missing features could help give some phone manufacturers an edge with consumers looking for the perfect multimedia smartphone. But features aren't the only thing that consumers consider when buying a new phone. They also consider price. And even though AT&T is selling the 8GB model for the subsidized price of $200, the carrier still charges more than any other mobile phone operator for its bundle of services, making the iPhone 3G one of the most expensive to own phones on the market. For 450 minutes of talk time a month, unlimited data, which includes Web surfing and email, and text messaging, AT&T charges about $90 a month. Add unlimited voice and the price shoots up to $150.
Below is a list of seven alternatives to the iPhone 3G. Most of these phones have a touch-screen. All are 3G capable. All offer MMS messaging, which the iPhone doesn't offer. And all come with a full HTML browser. Some offer Wi-Fi, which even the original iPhone offers, and some have embedded GPS just like the iPhone 3G.
LG Voyager - $199
LG Voyager
Carrier: Verizon Wireless
Carrier service plan pricing: Verizon's premium smartphone service with all you-can-eat data and messaging starts at $79.99 per month for 450 minutes a month of talk time. Add unlimited voice, and the price is $139 per month.
What makes it cool? The LG Voyager, which has been on the market for nearly a year, supports Verizon's VCast Video service, which offers a slew of TV channels, including CBS Mobile, Comedy Central, ESPN Mobile TV, and NBC 2Go. It also offers VCast Music, which allows users to purchase music directly over the cell phone network. By contrast, the iPhone plays movies and TV shows purchased from its iTunes media store and doesn't allow for over-the-air music downloads. The Voyager also flips up to expose a full QWERTY keypad.
What are its shortcomings? The phone doesn't offer Wi-Fi, which means it can't access the Internet when not in cell phone range. The lack of Wi-Fi also means that users can't Web surf at super fast speeds when in a Wi-Fi hotspot. And lastly, it's not integrated with Microsoft Outlook, which means subscribers can't access work email. They can only get Web email.
LG Dare - $250
LG Dare
Carrier: Verizon Wireless
Carrier service plan pricing: Verizon's premium smartphone service with all you-can-eat data and messaging starts at $79.99 per month for 450 minutes a month of talk time. Add unlimited voice, and the price is $139 per month.
What makes it cool? The LG Dare has a touch screen that allows icons to be dragged and dropped so that it can be customized for shortcuts on the home screen. It offers a sketch pad that allows users to draw pictures that can be sent via MMS to friends. It also has a 3.2 megapixel camera with face detection, panorama photo stitching, and SmartPic technology designed for taking photos in low light. It offers an embedded camcorder. And like the Voyager, it can be used with Verizon's VCast Music and Video services.
What are its shortcomings? The Web browser and media player is not as good as the iPhone, according to CNET Reviews editor Nicole Lee. There's no Wi-Fi. And also no integration with Microsoft Outlook to access work email.
Samsung Instinct - $129.00
Samsung Instinct
Carrier: Sprint Nextel
Carrier service plan pricing: Sprint's "Simply Everything" plan with 450 minutes of talk-time and unlimited messaging, data services that include email and Web surfing costs $69.99 per month. Add unlimited voice, and the service costs $99 a month.
What makes it cool? This is the "first cell phone we've seen that throws some direct competition Apple's way," CNET editor Kent German wrote in his review of this phone, which just hit the market last month. Physically, the Instinct looks a lot like the iPhone. It also has integrated GPS and works with Microsoft Outlook to allow people to get work email on the phone. But it also offers some unique features. Unlike the iPhone 3G, the Instinct offers Sprint's mobile TV service and has a built-in camcorder.
What are its shortcomings? The screen lacks multi-touch functionality. This means you can't pinch a page and blow it up like you can on the iPhone. It also offers much less memory than the iPhone. It doesn't support Wi-Fi or instant messaging. And German said he wasn't impressed with the email interface. And its call quality wasn't up to snuff to boot.
LG Vu -- $299
LG Vu
Carrier: AT&T
Carrier Plan pricing: Subscribers can get 450 minutes of talk time, unlimited mobile Web, texting, and live broadcast TV for $105 per month. Add unlimited voice, and the service is $165 per month.
What makes it cool? The coolest thing about the LG Vu is that it offers live broadcast TV. AT&T uses the MediaFlo network to deliver the service, which is operating in more than 55 markets in the U.S.
What are its shortcomings? The device lacks GPS and doesn't support Wi-Fi. The MediaFlo TV service isn't available everywhere yet. And the monthly charge for the live TV service along with the data and messaging service charges, makes this an expensive phone to own.
BlackBerry Bold: $300 (estimated price)
BlackBerry Bold
Carrier: AT&T (expected later this summer.)
Carrier plan pricing: This phone hasn't officially launched on AT&T's network. But judging from AT&T's current BlackBerry service plans, subscribers can expect to pay $90 a month for 450 minutes of talk time, unlimited data and unlimited texting. With unlimited voice, that price jumps to $150 a month.
What makes it cool? This device doesn't have a touch screen. Instead, it sports a full QWERTY keypad. But it does have Wi-Fi, and it features an improved Web browser that allows the option of viewing pages in a full desktop HTML style or a mobile version. The phone also comes with an embedded camcorder and GPS for location-based services. Research in Motion is also working on something called the Blackberry Media Sync, which will allow BlackBerry devices to sync with Apple iTunes, so that BlackBerry users can listen to music from their iTunes library.
What are its shortcomings? The BlackBerry Bold doesn't have a touch screen. And it's not available yet. It is expected to hit AT&T stores later this summer and will likely be added to the other carriers' line-ups later in the year.
RIM is also rumored to be readying a new phone called the BlackBerry Thunder that will be the company's first touch screen device. The phone hasn't been announced yet, so this is all rumor. But it's expected to be released on Verizon Wireless and Vodafone networks in the third quarter of 2008, according to the blog The Boy Genius Report. It will likely be launched on other networks after that.
Sony Ericsson Xperia X1 -pricing not yet available
Sony Ericsson Experia X1
Carrier: This phone will be released mid-September. And a U.S. carrier hasn't been announced yet.
Carrier service plan pricing: Not available.
What makes it cool? This is the first Sony Ericsson phone to use Windows Mobile from Microsoft. It also has a very cool arc slider design. The phone has a touch screen on top and a full QWERTY keypad underneath. It has Wi-Fi and comes with a 3.2 megapixel camera, assisted-GPS, a multimedia player, 400MB of internal memory, and a microSD expansion slot.
What are its shortcomings?
It won't be available until mid-September and even then it could take a while before any U.S. operators pick it up.Sony Ericsson Xperia X1 CNET Review
HTC Diamond --$700 for an unlocked phone without a subsidy
HTC Touch Diamond
U.S. Carrier:Not announced yet.
Carrier service plan pricing: Not available.
What makes it cool? The HTC Touch Diamond has a cool 3D interface and what CNET reviewer Bonnie Cha calls, "a beautiful touch screen." It uses Windows Mobile 6.1 and offers Wi-Fi, Bluetooth, GPS, and a 3.2-megapixel camera. It also offers voice recognition for dialing and a pre-loaded YouTube application for viewing videos.
What are its shortcomings? The Touch Diamond won't be available in the U.S. for months. And the current version isn't optimized for the U.S. market. Cha also described it as sluggish and said the call quality is subpar." There's also no expansion slot for more memory.
It's even cheaper.
(Credit: Corinne Schulze/CNET Networks)Last week I told you that Sprint was preparing to offer its new Instinct cell phone for $199. But now, I have to admit that I jumped the gun just a bit. Sprint finally confirmed today that when the Instinct goes on sale Friday it will cost just $129 after a $100 mail-in rebate. You will have to sign a two-year contract with a Simply Everything plan, which starts at $69 per month. With such a hefty price drop, it's even clearer that Sprint is taking on the iPhone 3G, which will sell for $199 or $299 depending on the memory size. The new iPhone plans also start at $69 per month.
