Crave

On Call runs every two weeks, alternating between answering reader questions and discussing hot topics in the cell phone world.

It's been a long time since I've devoted an On Call to reader questions, but e-mails about the Motorola Droid have poured in following the device's debut last month. Some have offered nothing but effusive praise for the handset, while others have raised concerns. I've included a sampling of e-mails from the latter camp below. And be sure to catch my follow-up to a previous Android post at the end of the question-and-answer session.

Q: I think you described switching to Google Android quite well. I like the Droid, but I'm thinking of waiting for a GSM version. Will there be a GSM version and do you think that Verizon Wireless will carry it?
- Tandon55

A: A GSM version of the Droid already exists. The Milestone, as it's called, is almost identical to the Droid except that it has pinch-and-zoom multitouch. We're not sure why it has the extra feature--believe us when we say we're not happy about the disparity--and neither Verizon Wireless, Google, nor Motorola is offering an answer. The Milestone will land first in Europe and Germany, but it won't come to Verizon Wireless. Verizon uses CDMA, which is an incompatible technology to GSM, and Verizon already carries its own version of the phone. ... Read more

(Credit: memeticians.com)

If you're cursing yourself for sleeping through Black Friday, you can still indulge your inner cheapskate today on Cyber Monday! No, it's not what you're thinking, dirty birdy--Cyber Monday is the first Monday after Thanksgiving when all the vendors come together to tempt you with online deals and take whatever coins are left in your bank account.

Since it's our first day back, we take the first half to update each other on our holiday festivities: Jeff visited the Norman Rockwell Museum, Justin is missing an arm after shooting guns in the Garden State, and Wilson stuffed himself silly with a batch of be-deviled eggs. I also suffered through "Twilight: New Moon" and "Ninja Assassin" over the weekend. Which movie deserves the award for least entertaining flick of the year? Check out our full review!

And speaking of Cyber Monday, Wilson digs up a controversial story about an "Adult-only" app arriving on the Android marketplace. The steamy app is pseudo-cleverly called "MiKandi" and according to Phandroid, the app only works with the Android. Sorry, iPhone users, your Web browser will have to do.

We're super excited to be back and ready to tackle the rest of 2009 with more giveaways, surprise guests, and a series of year-end wrap-up episodes coming your way, so don't miss an episode of CNET's The 404 Podcast. While you're listening, leave us a voice-mail at 1-866-404-CNET and give us your two cents. You can also send us an e-mail at the404(at)cnet[dot]com or just leave a comment on this blog!

With four Android phones in its stable, T-Mobile remains the Google Android leader. Its latest model is the Samsung Behold II, which offers a brilliant display and one of the best media players we've seen on an Android phone so far.

But just a week earlier, and the same day it introduced its Motorola Droid, Verizon Wireless unveiled the HTC Droid Eris. Also a touch-screen phone without a physical keyboard, the Droid Eris offers all the features you'd expect from an Android phone, while adding full multitouch and deeper levels of customization with the HTC Sense interface.

The two devices are similar, but they're distinct in their own way. So how will they fare in the CNET Prizefight ring? Read our Samsung Behold II vs. HTC Droid Eris Prizefight find out.

One year after the introduction of the T-Mobile G1, three of the top-four carriers in the United States are offering Google Android handsets. And with each model bringing something new and unique to the market, everything is rosy, right? Not so fast. While differentiation is one of the key benefits behind Android, it's leading to fragmentation. Thus, one of the biggest benefits is becoming a drawback.

At the time of this writing, there are three versions of Android on the market. On Verizon Wireless, the recently released Motorola Droid has Android 2.0, while the carrier's HTC Droid Eris is running Android 1.5 under the Sense UI. The phones were released on the same day yet they are on polar opposites in terms of Android.

What's more, there are four other handsets running Android 1.5: Sprint's HTC Hero and Samsung Moment, and T-Mobile's Samsung Behold II and Motorola Cliq. And what about the first two Android phones, the G1 and MyTouch 3G? Both handset have Android 1.6 under the hood. Confused yet?

The differences stem from the desire handset manufacturers have to differentiate themselves. Rather than go for the stock Android experience, companies are opting to add their own flavors to help stand out. The problem is that Android's updates come from the handset maker and not Google. As we're learning, it could be months before HTC or Motorola catch their handsets up with 1.6, let alone 2.0.

By then it's not unrealistic to think that Google will be ready to push its next build (Flan) out to handsets. And remember that much anticipated Sony Ericsson Xperia X10? Though it's not expected until February, it too is slated to have 1.5 unless the company can get 1.6 or 2.0 loaded before it heads out the door.

This is becoming confusing and discouraging to current and potential customers. Normally, the newer the phone, the more advanced the operating system. But with Android, the two oldest phones have more software capability than the six that followed. Imagine the frustration of saving up a couple hundred dollars to get the latest and greatest handset only to find that older phones have more potential. Google recently made its Google Maps Navigation available to Android 1.6 devices. Sadly, this still leaves over half of all Android phones without the feature.

It doesn't get any easier for developers. Many are practically pulling their hair out over minor updates and bug fixes. With each new handset comes a different camera video tweak or extra line of code to address video drivers. Differentiation in hardware is just as big of a headache. It might not be a bad idea for Google to step up and set some standards or recommend specific hardware. The sooner all of these things are addressed, the better.

(Credit: Google)

One of the highlights of Android 2.0 has been the Google Maps Navigation app that delivers voice-guided turn-by-turn navigation on your phone for free. Until now, only Motorola Droid owners could take advantage of this sweet perk, but times they are a-changing.

On Monday, Google announced that its navigation app is now available for devices running Android 1.6 and higher, including the T-Mobile G1 and T-Mobile MyTouch 3G. While still in beta, the app provides voice-guided directions between two points, traffic information, and business searches.

This release also includes a new Layers feature that lets you overlay more information on the map, such as transit lines and Wikipedia articles about places, but it does not support the "Navigate to" voice command feature found on Android 2.0, so you'll have to input all your destinations using your phone's keyboard.

Google Maps Navigation for Android 1.6 is now available for download from the Android Market. Unlike other navigation apps or location-based services from the likes of TomTom, Garmin, and TeleNav, you don't have to pay a one-time fee or monthly subscription to use Google Maps Navigation. All you need is a data connection and you're good to go.

Dell and China Mobile on Monday offered up more details about the Dell Mini 3i smartphone, which will be going on sale in China later this month.

Dell's Mini 3i smartphone

(Credit: Dell)

The Android-based device, Dell's first smartphone, will support e-mail, instant messaging, and both MMS and SMS messaging. It will include Bluetooth and GPS capabilities and a Mini USB connector, and will accommodate Micro SD cards up to 32GB.

The quadband GSM/EDGE phone weighs 105 grams and includes a 3-megapixel camera with zoom, auto-focus, flash, video capture, and photo-editing capabilities. The touchscreen has a 640x360 resolution. Dell had already confirmed earlier this month that the Mini 3i would have a 3.5-inch high-definition screen.

Under the hood, the device is running China Mobile's OPhone software, a customized version of Google's Android operating system.

Like other Android phones, the Mini 3i will provide access to an online store, in this case, China Mobile's Mobile Market, where people can download apps, games, wallpaper, and ringtones. Users will be able to run different widgets on the home screen to keep on top of the news, weather, stock prices, and sports scores.

Dell said it has been collaborating with China Mobile for about a year on the development of the phone. The two companies teamed up earlier in the year to integrate a 3G data card for Dell's Inspiron Mini 10 netbook for the Chinese market. With more than 500 million customers, China Mobile is the world's largest mobile service provider, according to Dell.

Dell was initially mum on details when it first mentioned the Mini 3i about 10 days ago. But the company did reveal that China Mobile and Brazil's Claro would be the first global providers to carry its new smartphone.

Like China Mobile, Brazil's Claro boasts a huge subscriber base, with 42 million customers in Brazil alone. By selling the Mini 3i through both providers, Dell can potentially capture a much larger mobile audience than it could through any U.S. carriers.

Arriving in China Mobile stores by the end of November, the Mini 3i will shortly thereafter be sold directly from Dell. For those interested in color schemes, the Mini 3i will be available in Red Passion and Oiled Bronze--the image below shows the Red Passion treatment:

Dell Mini 3i smartphone

(Credit: Dell/China Mobile)

The "smartbook" aspires to put the smartphone into the laptop. Will it be able to elevate an Apple iPhone or Motorola Droid-like experience to a larger device, or is it just more marketing mumbo-jumbo?

Two companies are hoping that the smartbook will turn out to be more than just another quickly-forgotten device sales pitch. Qualcomm and Freescale, which are both supplying key silicon technology for the devices, are pushing to make smartbooks different enough from laptops--and Netbooks--that consumers will take notice.

Qualcomm CEO Paul Jacobs holds the Lenovo smartbook, which will appear at CES in January.

(Credit: Qualcomm)

The first tangible evidence of smartbooks to come will be seen at the Consumer Electronics Show in January, where Lenovo, among others, is expected to show, if not roll out, smartbook designs.

One pesky question won't go away, however. Why go out of the way to call it a smartbook? Doesn't Netbook suffice? (And it can potentially be very confusing for consumers since both terms have "book" in them.) On one level, the nomenclature choice is simply to counter the Microsoft-Intel Netbook juggernaut: Another Netbook among dozens already on the market won't draw much attention.

But at a deeper level, the two companies are trying to make the smartbook substantively different from a Netbook. Qualcomm sees it, in essence, as a large smartphone, which leaves the outdated Windows desktop experience in the dust. "A Netbook in our view is just a cheap laptop that runs Windows. We see the smartbook cannibalizing the Netbook. ... Read more

The Twitter service with the cutesy raccoon mascot is making a new home on BlackBerry and Google Android phones. The free Seesmic, like its proliferate rivals, lets you read, manage, and compose Twitter messages much more flexibly than you can do from Twitter's Web site. We crash-tested both mobile versions as soon as we heard the news.

Seesmic on Android
Seesmic 1.0 for Android is available from the Android Market app, which is located on the smartphone. It takes up just over 1MB. The interface spreads four tabs along the top in both landscape and portrait mode, one each for the timeline, replies, direct messages, and your profile. There's also a ribbon on the screen that you can tap to refresh the feed. Click to open a tweet and you can save it as a favorite, retweet, or reply as a public "@" message or as a private posting. From the menu button, you can refresh, compose, or tinker with the settings.

Although Seesmic's Android interface is much more stripped down than its desktop AIR app for Windows and Mac, the app manages to remain flexible by giving you a choice over the kinds of notifications you'd like to receive, and over the partner services you'd prefer to use to send a photo, video, or shorten a URL.

Sure, it's blurry (blaming the BlackBerry camera), but squint hard enough and you'll see that Seesmic associated a picture with my account that's not actually my face.

(Credit: Jessica Dolcourt/CNET)

The biggest flaws we've noticed so far? ... Read more

Motorola Droid

(Credit: Josh Miller/CNET)

Shortly after we posted our Motorola Droid review, we received quite a few e-mails from CNET readers who were concerned about the phone's inability to support hands-free voice commands and dialing. Indeed, the readers were correct and Motorola's support forums continue to buzz with user complaints regarding the issue.

As part of our original Droid review we did not test whether the handset supported hands-free voice dialing. We apologize for that, but we've now updated the review to reflect our findings.

Below is the passage from the review:

Unfortunately, the Droid does not support Bluetooth voice dialing or commands. In order to use the Voice Dialer feature, you first must select the icon from the main menu (you can move on a shortcut to the home screen). After speaking your command, you then must confirm it via a prompt on the touch screen. Though we found the voice dialing feature to be quite accurate--it successfully picked up a command when we were a few feet away--it is not an ideal scenario for people who need to completely hands-free. We hope this omission is corrected in a future software update.

In the future, we will report on hands-free voice dialing in our smartphone reviews. As more state and local areas pass laws mandating hands-free driving, such capability will only grow more important.