Why BT spent $105 million on Ribbit
"The telcos have lost control of the device. When you start building genuinely agnostic services, when you don't know the target device, it requires a different form creativity," he said. It's a move from closed networks to more open software platforms, and part of BT's transformation from a telco to a platform-based, software-driven services company. "Everything we do at BT is embeddable as workflow for customers. Voice is a feature embedded in … Read more