Updated at 3:45 p.m. PDT with additional information throughout.
Intel released a fix for its solid-state drives Monday, addressing an issue first reported back in February.
"We are releasing an end-user firmware update for our X-25M and X-18M SSD drives today," Intel said Monday.
Intel said this addresses a problem first introduced by technology Web site PC Perspective in February. "This update implements several continuous improvements and optimizations to the drive algorithms including a resolution for a performance issue first reported by the PC Perspective," Intel said.
The PC Perspective review, titled "Long-term performance analysis of Intel Mainstream SSDs," claimed, among other things, that the Intel X25-M solid-state drive would degrade in performance as a result of "internal fragmentation."
"Keep in mind that the risk of a typical PC user experiencing this issue is very low," Intel said Monday. "We are offering this firmware download to our OEM customers and any consumers who have purchased the drives. Consumers with questions can contact their PC maker or visit Intel support for more information."
A Monday post by PC Perspective said that "the Intel guys were surprisingly down to earth and receptive to our input" and that Intel "replicated our findings in their lab. An added bonus was they...passed us a new firmware and were asking for our feedback."
Intel did not recognize the problem initially, saying in February: "Our labs currently have not been able to duplicate these results."
After a technology review site claimed Intel solid-state drives slow considerably after extended use, Intel said it has not been able to duplicate the results.
SSDs have been gaining in popularity because independent testing done to date has typically shown that SSDs--especially the newest generation of drives--outpeform hard disk drives.
A review, however, entitled "Long-term performance analysis of Intel Mainstream SSDs" on technology Web site PC Perspectives claimed, among other things, that the Intel X25-M solid-state drive may degrade in performance as a result of "internal fragmentation" and that "a 'used' X25-M will always perform worse than a 'new' one" and, in some cases, drives "would drop to significantly below manufacturer specs."
The reviewers claimed that they made an effort to reproduce real-world scenarios. "Dozens of different scenarios were played out on our drives. XP / Vista installs, repeated application / game installs, batch copying of files...were all liberally applied to the X25-M." The review concluded that "all three of our SSDs suffered a drop in performance regardless of the type of workload applied to them."
In response, Intel made a statement on Thursday. "Our labs currently have not been able to duplicate these results," Intel said. "In our estimation, the synthetic workloads they use to stress the drive are not reflective of real world use. Similarly, the benchmarks they used to evaluate performance do not represent what a PC user experiences."
Intel continued. "In general, when a PC's drive (SSD or HDD) is full, there will be some reduction in system performance, however the performance reduction reported by PC Perspective is higher than we generally expect, which is why we are looking into the methodology."
Intel has slashed solid-state drive prices, but probably not enough to sway many consumers.
Intel's mainstream, and currently most widely available, 80GB X18-M was cut to $390 from $595--about a 34 percent drop in price. But paying almost $400 for an 80GB drive may still be too much to ask of consumers when, for example, a 160GB, 7,200-rpm laptop hard-disk drive from Toshiba can be had for less than $100 on Amazon.
Solid-state drives, particularly the newest generation of SSDs, typically offer much better performance than hard-disk drives.
Hewlett-Packard, one of the largest users of Intel solid-state drives in both consumer and business laptop lines, provides an even more stark contrast. Adding an 80GB Intel SSD option on the 13-inch HP Pavilion dv3z laptop increases the price by $480 over a 250GB, 5,400-rpm hard drive.
On the desktop it's not much better. Because Intel SSDs benchmark so well, they compete with the fastest hard-disk drives. But they fall short on price per gigabyte.
A 300GB Seagate Cheetah very-high-performance 15,000-rpm hard-disk drive, for instance, is priced at $466.99 at CDW, a major online reseller. (Other resellers sell the drive for less.) The Seagate drive is virtually the same price as the Intel 80GB SSD yet offers vastly more capacity.
Intel also said it is selling its newest laptop-use 160GB X18-M/X-25-M solid-state drive for $765. Its high-performance 32GB X25-E and 64GB X25-E for servers are priced at $415 and $795, respectively.
Updated at 9:40 a.m. PST with additional information about SLC-based solid-state drives.
Some solid-state drives are more equal than others--or, to put it another way, command higher prices than rival drives, despite being seemingly quite similar.
SanDisk's G3 Series of SSDs offer capacities up to 240GB
(Credit: SanDisk)SanDisk and Toshiba offer a good lesson. At the Consumer Electronics Show in Las Vegas, SanDisk said it would start shipping 240GB SSDs in "mid 2009," priced at only $499. (Next to a comparable hard-disk drive, that may be a lot of money, but for a solid-state drive, it's dirt cheap.)
At the Toshiba booth, however, the story was very different. A Toshiba representative said his company's comparable 256GB SSDs are priced at $800. And this discrepancy is coming from two companies that get their flash chips from the same source: a joint-manufacturing operation in Japan.
Below are the prices Toshiba representatives were stating on the show floor versus prices that SanDisk announced.
Toshiba/SanDisk solid-state drive pricing:
- Toshiba 512GB: $1,600, SanDisk N/A
- Toshiba 256GB: $800, SanDisk 240GB: $499
- Toshiba 128GB: $400, SanDisk 120GB: $249
- Toshiba 64GB: $175, SanDisk 60GB: $149
Throw Intel into the mix, and it gets more confusing. "Introductory" pricing for Intel 160GB versions of its X25-M and X18-M Serial ATA (SATA) solid-state drive is $945 for less than 1,000 units.
... Read moreUpdated at 1:40 p.m. PST with pricing information.
Intel is now shipping 160GB solid-state drives as it vies with Samsung and Toshiba to deliver high-capacity SSDs that rival hard-disk drives in capacity. Price, however, remains a big obstacle for many consumers.
(Credit:
Intel)
Intel said Monday that it will add 160GB versions of its X25-M and X18-M Serial ATA (SATA) solid-state drive. To date, Intel has limited shipments to its 80GB versions. Laptop-size 2.5-inch versions of the 160GB drive are shipping now; 1.8-inch models for ultraportable laptops will ship next month, Intel said.
Larger-capacity drives from other SSD suppliers are also on the way. In November, Samsung said it had begun mass production of 256GB SSDs. And Toshiba recently said it would show a 512GB drive at the Consumer Electronics Show in January that would ship in the second quarter of 2009.
Solid-state drives are generally faster at getting data than hard-disk drives (and in some cases, much faster) but pricing is a big hurdle for consumers. Toshiba indicated last week that sample quantities of its new solid-state will range in price from $220 for the 64GB drive to $1,652 for the 512GB drive.
That kind of pricing--even if it's for pricey sample drives--is hard to swallow when a laptop-class 500GB hard-disk drive sells for well under $200.
"Introductory" pricing for the Intel 160GB solid-state drives is $945 for less than 1,000 units, Intel said.
Currently, adding an Intel 80GB solid-state drive option to an HP EliteBook 2530p ultraportable laptop adds $659 over the cost of a 5400RPM 1.8-inch 120GB hard disk drive.
Adding a 128GB solid-state drive to an Apple MacBook Air ups the price by about $500.
Additional comments:: Note that the only first-tier PC vendor to publicly say it is using Intel SSDs is Hewlett-Packard. This is a significant customer for Intel since HP is the largest PC vendor in the world. HP offers Intel SSDs in all of its EliteBook notebooks.
SAN FRANCISCO--Intel will finally enter the high-capacity solid-state drive business with the goal of replacing hard-disk drives in both consumer and corporate markets.
Inside an Intel solid state drive
(Credit: Intel)This comes 20 years after Intel introduced its first flash memory--a 256KB flash chip in 1988. The world's largest chipmaker is announcing the line of solid-state drives at the Intel Developer Forum here.
The presence of Intel will intensify an already intensely competitive market. "Intel's entry into the SSD market has been expected for a while and although a bit delayed, represents the start of what we expect to be a very competitive market," said Avi Cohen, managing partner at Avian Securities.
Initially, Intel will have 80GB and 160GB solid-state drives based on multilevel cell (MLC) technology for the consumer and notebook markets, and 32GB and 64GB drives based on single-level cell (SLC) for the enterprise market. In 2009, Intel expects to have MLC drives with capacities up to 320GB.
MLC allows drive makers to build higher-capacity drives at lower cost but is not as fast as SLC nor inherently as reliable. Though SLC solid-state drives are used currently in some ultralight laptops, in most cases they will be replaced by MLC drives in future laptop models.
"The new generation of MLC-based products are an improvement over the initial SSD offerings which had a host of issues," Cohen said. "SSDs are ideally suited for the netbook category and will eventually replace (high-performance) hard-disk drives in the enterprise segment."
But most notebooks will continue to use hard-disk drives, Cohen said. "We expect mainstream notebooks to continue to utilize HDDs for the foreseeable future."
The "E" identifier on Intel solid-state drives will indicate "extreme" for SLC drives, and "M" will be associated with mainstream MLC units.
"The MLC will go into production in the next 30 days and the SLC in the next 90 days," said Troy Winslow, marketing manager for the NAND Products Group at Intel.
Drives will come in 1.8-inch and 2.5-inch sizes and be based on the Serial-ATA (SATA) II interface. Generally, ultralight notebooks such as the MacBook Air, ThinkPad X300, and the just-introduced HP 2530p use 1.8-inch drives, while corporate customers use the 2.5-inch size in server environments.
Solid-state drives provide much better performance for server-centric IOPS, or input/output operations per second, Intel says.
(Credit: Intel)Intel says it has put a lot effort into making its solid-state drives reliable. "Right now 95 percent of the flash (memory) consumption is in consumer electronics devices. Storing photos, showing videos. (If) your card fails, you throw it away," Winslow said. Flash card makers have paid little attention to reliability, according to Winslow.
Getting the "intelligent design" right so data is secure is one reason for Intel's delayed entry into the market. "That's why we weren't first to market. It's tough," Winslow said.
Winslow thinks Intel solid-state drives are reliable enough now to have a good shot at replacing high-performance hard-disk drives in large server installations. "We know the data is critical. We know enterprise is going to thrash these drives 24 hours a day, 7 days a week for years," he said. "Bottom line is (enterprise users) can't count on hard drives. You can't predict their failure. By being solid-state there is that predictive ability. You can predict when it's going to wear out, when it's going to fail."
Fusion-io Chief Technology Officer David Flynn sees solid-state drives as a very disruptive force in hard-disk-drive-centric enterprise storage market. "This player is good at video on demand, that guy's good at IOPS (input/output operations per second) for database...It's a highly fractured market," Flynn said. "The differentiation between storage infrastructure will disappear as soon as you can put enough performance and capacity right inside the server."
Flynn echoed Intel's prediction that hard-disk drives will ultimately be relegated to the role that tape drives play today: "Hard disks will become the new tape (drive)...hard disks will store data...(SSDs) will house active data...very big difference...your active data tier will become a silicon tier."
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