Software, Interrupted

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June 9, 2009 11:32 AM PDT

Twitter and blogs: Post once and bail out

by Dave Rosenberg
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For all of its glory, Twitter is apparently not as sticky as many social media buffs would like it to be. A recent Harvard Business School study reported that 10 percent of the service's users account for more than 90 percent of tweets. (I wrote about Twitter's lack of loyalty back in April.)

However, I don't think it really matters. As with any service or piece of software, a rising tide lifts all boats, so a core user base can propel a service for quite a while. Somewhere down the line however, Twitter as a company will need to put programs and efforts into place to encourage people to actually use the service if it ever plans to monetize it.

The fact that 10 percent of users are driving 90 percent of the content is not dramatically different than what you see with sites like Wikipedia, or with personal blogs, which have an even lower rate of consistent publishing. According to a 2008 study by Technorati, 95 percent of the blogs they track hadn't been updated in at least four months.

Orphaned tweets, like orphaned blogs, are just as much part of the social fabric as anything else. The fact is that people abandon stuff all the time--TV shows, books, whatever. We shouldn't be remotely shocked that someone bails out of blogging or something else that could be considered work.

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About Software, Interrupted

In "Software, Interrupted," Dave Rosenberg discusses disruption in the software market, as well as the products and services that keep business technology norms in perpetual flux.

With nearly 15 years of technology and marketing experience spanning from Bell Labs to multiple start-up IPOs, Dave co-founded open-source software company MuleSource and now serves as general manager of Hardy Way. He also happens to be a U.S. patent holder and a workaholic. Technology is his best friend and mortal enemy.

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