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December 21, 2009 4:00 AM PST

Behind the scenes: NORAD's Santa tracker

by Daniel Terdiman
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Update, 1:15 p.m. PST, December 24: Santa is currently arriving at Pinsk, Belarus.

Last Christmas Eve, Jeff Martin found himself forced to explain to a Canadian general why, when Santa Claus passed through Toronto that night, Google Maps had placed the city in the United States.

Martin, then a senior marketing manager in Google's Geo group, was part of a huge team of people involved in the joint U.S.-Canada North American Aerospace Defense Command's annual NORAD Santa tracker program, a long-running effort to provide children the world over a live view of Santa's progress as he and his reindeer deliver Christmas presents.

In 2007, Google signed onto the project as a technology partner, and since then, has been incorporating NORAD's data on Santa's whereabouts into special 2D Google Maps and 3D Google Earth representations.

And that's where the trouble began.

NORAD is now actively tracking Santa, and will do so until 3 a.m. on Christmas Day.

(Credit: Daniel Terdiman/CNET)

Inexplicably, as Santa made his way through Toronto that night last year, the mapping software began identifying the city as being in the United States. Instantly, NORAD Santa's dedicated Gmail account "just lit up" with messages from irate Canadians, Martin said, and quickly, the Google team fixed the problem.

But not before Martin's run-in with Canadian Lt. Gen. Marcel Duval. "He said, 'I understand that you have a new American city,'" Martin recalled. "It was a slightly tense moment for me, standing in front of a three-star general explaining to him why one of his cities had been designated as a United States city."

Is this Santa Claus?
All joking aside, NORAD has been taking its Santa tracking project seriously for decades. But it actually began in 1955 with a wrong number.

One morning that December, U.S. Air Force Col. Harry Shoup, the director of operations at CONAD, the Continental Air Defense Command--NORAD's predecessor--got a phone call at his Colorado Springs, Colo., office (see video below). This was no laughing matter. The call had come in on one of the top secret lines inside CONAD that only rang in the case of a crisis.

The ad that started it all.

(Credit: NORAD)

Grabbing the phone, Shoup must have expected the worst. Instead, a tiny voice asked, "Is this Santa Claus?"

"Dad's pretty annoyed," said Terri Van Keuren, Shoup's daughter, recalling the legend of that day in 1955. "He barks into the phone," demanding to know who's calling.

"The little voice is now crying," Van Keuren continued. "'Is this one of Santa's elves, then?'"

The Santa questions were only beginning. That day, the local newspaper had run a Sears Roebuck ad with a big picture of St. Nick and text that urged, "Hey, Kiddies! Call me direct...Call me on my private phone and I will talk to you personally any time day or night."

But the phone number in the ad was off by a digit. Instead of connecting with Santa, callers were dialing in on the line that would ring if the Russians were attacking.

Before long, the phone was ringing off the hook, and softening up, Shoup grabbed a nearby airman and told him to answer the calls and, Van Keuren said, "'just pretend you're Santa.'"

Indeed, rather than having the newspaper pull the Sears ad, Shoup decided to offer the countless kids calling in something useful: information about Santa's progress from the North Pole. To quote the official NORAD Santa site, "a tradition was born."

From that point on, first CONAD and then, in 1958, when NORAD was formed, Shoup's organization offered annual Santa tracking as a service to the global community. A phone number was publicized and anyone was invited to call up, especially on December 24, and find out where Santa was. Manning those phones over the years have been countless numbers of Army, Navy, Air Force and Marine Corps personnel and their families, and for many people, turning to NORAD to find out where Santa is became something to look forward to each year.

Phones and e-mail
These days, of course, a single red phone isn't enough to handle the demand for the information. In fact, said Joyce Frankovis, the public affairs specialist who runs the Santa tracking program for NORAD these days, there were fully 1,275 people involved in the project in 2008, and there would have been more had there been more room for them.

Frankovis explained that most of those people are volunteers who come in to NORAD's Colorado Springs headquarters on Christmas Eve to answer phone calls and emails. And it's a good thing there's so many, she said, because "Literally, when a volunteer puts the phone down after they get done with a call, it's ringing again."

All told, she said that each volunteer handles about 39 calls per hour and that in 2008, the team used 100 phones and 25 computers to handle 69,845 calls and 6,086 e-mails from more than 200 countries. Most of those contacts happened during the 25 hours from 2 a.m. on December 24 through 3 a.m. on Christmas that the operations center (see video below) is up and running.

Most people, Frankovis said, just want to know where Santa is. And so the volunteer answering the question will look up at the big screen on the wall at the operations center and see where, on the map that is integrating geographical information from NORAD with Google's mapping service, Santa is at that moment.

"NORAD uses four high-tech systems to track Santa--radar, satellites, Santa Cams and fighter jets," reads the NORAD Santa Web site. "Tracking Santa starts with the NORAD radar system called the North Warning System. This powerful radar system consists of 47 installations strung across the northern border of North America. On Christmas Eve, NORAD monitors the radar systems continuously for indications that Santa Claus has left the North Pole.

"The moment that radar indicates Santa has lifted off, we use our second detection system. Satellites positioned in geo-synchronous orbit at 22,300 miles from the Earth's surface are equipped with infrared sensors, which enable them to detect heat. Amazingly, Rudolph's bright red nose gives off an infrared signature, which allow our satellites to detect Rudolph and Santa.

"The third tracking system is the Santa Cam network. We began using it in 1998, which is the year we put our Santa Tracking program on the Internet. Santa Cams are ultra-cool, high-tech, high-speed digital cameras that are pre-positioned at many locations around the world. NORAD only uses these cameras once a year on Christmas Eve. The cameras capture images and videos of Santa and his reindeer as they make their journey around the world.

"The fourth system is made up of fighter jets. Canadian NORAD fighter pilots flying the CF-18 intercept and welcome Santa to North America. In the United States, American NORAD fighter pilots in either the F-15 or the F-16 get the thrill of flying alongside Santa and his famous reindeer: Dasher, Dancer, Prancer, Vixen, Comet, Cupid, Donner, Blitzen and, of course, Rudolph."

Still, despite all that, "Santa is hard to track," said Frankovis. "We actually never know which route Santa's going to take. So it's just a matter of using that high-tech equipment to track him."

Technology is also playing an increasing role in how NORAD publicizes the program. Frankovis said that after taking over the project earlier this year when her predecessor retired, she decided to begin using a much wider collection of social and online media for promotion. As a result, the NORAD Santa tracker now has presences on Facebook, Twitter, Flickr, YouTube and TroopTube.

Google's Martin said that his company--which, like all the corporate partners in the program, offers its assistance at no cost to taxpayers--has dozens of people working on helping to track Santa. Those people provide technical consulting and server provisioning for the NORAD Santa Web site, as well as helping put together YouTube videos, information for Google Maps and Google Earth and, soon, a new service that will allow people to use their mobile phones to track Santa on Christmas Eve.

All told, Martin said, the Web site had 8 million unique users in 2008, who visited the site 15 million times, accumulating tens of millions of page views and more than 10 million map views. Those numbers were up about 45 percent from 2007, he added.

Martin also said Google helps out by providing and monitoring a Gmail account for the program. And it was there that one of the best messages he can remember came in just a few days ago.

"I have been good," a girl named Stephanie wrote to Santa. "But my brother Christopher is mean to me. Take him and leave the presents, please!"

Martin said that, clearly, many of the kids who send emails think they're reaching out directly to Santa. "We'll write back and say we've forwarded their message to Santa at the North Pole, who's preparing for Christmas Eve."

Of course, not everyone believes in Santa. Frankovis said that some callers--especially towards the later part of Christmas Eve when maybe a little bit too much egg nog or a Canadian grog called Moose Milk has been drunk--dial in to have a little bit of fun.

But for those who question whether there really is a Santa at all, Frankovis said the volunteers answering the phone have a simple answer: "'We believe, based on historical data and 51 years of NORAD tracking information, that Santa Claus is alive and well in the hearts of people throughout the world."

Col. Shoup and the e-mails
Last March, Shoup died, said Van Keuren. But in the years before his death, she and her family would take the retired colonel back to Colorado Springs each year for the Santa tracker training. "They would introduce him and he would say a few words," Van Keuren said. "So that was a big thrill for him."

In his later years, Shoup "was not as sharp as he used to be," she said. But his days overseeing the Santa tracker program were still near and dear to his heart. She said the NORAD folks had printed out a sheaf of emails kids had written in and gave them to Shoup as a reminder of what he'd started back in 1955.

"For the last weeks of his life, he carried them around in his briefcase like they were top secret papers," Van Keuren said. "Those were just precious to him. I'd read them to him over and over."

December 18, 2009 7:00 AM PST

NORAD posts rare video of its command center

by Daniel Terdiman
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The entrance to Cheyenne Mountain, the former home of NORAD. Today, NORAD is based at Peterson Air Force Base, like Cheyenne Mountain, in Colorado Springs, Colo.

(Credit: Daniel Terdiman/CNET)

This is not your "War Games" fan's NORAD.

If the picture in your head of the North American Aerospace Defense Command's operations center is straight out of that 1983 Matthew Broderick movie, you may need to replace it.

That real-life command center, where personnel from the militaries of the United States and Canada keep a watchful eye out for threats from the sky, is no longer buried deep under Cheyenne Mountain. It is, however, still in Colorado Springs, Colo. Today, it is housed at Peterson Air Force Base, and it is a joint venture with the U.S. Northern Command known as the NORAD Integrated Command Center.

And befitting the sensitive nature of that facility, the public does not often get a look inside.

But earlier this week, NORAD changed that equation when it posted a video (see below) showing nearly three minutes of B-roll shot inside the Integrated Command Center. It's not the most exciting three minutes that ever happened in there, to be sure, but then again, it is NORAD.

NORAD, of course, is gearing up for its annual Christmas Eve Santa Claus tracking marathon. Starting Dec. 1, the NORAD Santa tracking Web site has been live, and has been offering up a series of games for kids, as well as some historical information about that program. Come back to this blog on Monday for a look behind the scenes of the NORAD Santa tracker.

August 7, 2009 9:42 AM PDT

NORAD's alternate command center illustrated

by Daniel Terdiman
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NORAD's alternate command center, at the Cheyenne Mountain Complex, near Colorado Springs, Colo. While NORAD's main operations recently moved to the nearby Peterson Air Force Base, it still maintains the ACC at Cheyenne Mountain.

(Credit: U.S. Air Force)

During my recently completed Road Trip 2009 project, one of the biggest highlights was my visit inside the Cheyenne Mountain Complex at the Cheyenne Mountain Air Force Station. Recognizable from the movie, "War Games," and the "Stargate" TV series, the complex was long popularly known as NORAD, or the North American Aerospace Defense Command.

But in 2008, NORAD officially moved to the nearby Peterson Air Force Base. Still, even to this day, it maintains an alternate command center at Cheyenne Mountain that it shares with U.S. Northern Command, or USNORTHCOM.

When I visited, I was allowed the rare privilege of bringing a camera with me, and I took a lot of pictures. But the pictures were mainly of the infrastructure of Cheyenne Mountain, and I wasn't able to see the alternate command center (ACC).

Now, the Air Force has provided me with this photo, of the ACC, which, since my very first step when planning Road Trip 2009 was to see about arranging a visit to Cheyenne Mountain, is a fitting way to formally close the book on the project.

The ACC, as seen in this photo, has certainly been "scrubbed," meaning that personnel in the room were very careful to ensure that nothing sensitive was visible in the shot. Still, you can get a sense for what goes on in the room today. To be sure, it looks very little like the giant command center that was made so famous in "War Games." Yet in today's world, where everything is smaller, more compact, and more efficient than back in the early 1980s, it's no wonder that a facility like this would have the feel of an office full of cubicles.

Either way, you can tell that the ACC is a place that has the ability to run serious exercises, and, in the case of a real emergency, is capable of being used as NORAD's main nerve center. Let's hope that's never necessary.

July 31, 2009 12:00 PM PDT

Audi's clean diesel Q7 TDI makes Road Trip 2009 easy

by Daniel Terdiman
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CNET News reporter Daniel Terdiman drove this Audi Q7 TDI clean diesel SUV for 5,765 miles on Road Trip 2009. Along the way, the vehicle averaged about 21 miles a gallon on the highway, not bad for a car of its size.

(Credit: Daniel Terdiman/CNET)

When I first began talking with Audi about road-testing the company's new Q7 TDI clean diesel SUV on Road Trip 2009, I have to admit that I was more than a little bit suspicious of that term.

"Clean diesel." It sounded a lot like another new term of art, "clean coal," and I think we know pretty well that there really isn't much that's clean about coal. Plus, I think many of us have negative associations with diesel, a technology long known for sooty fumes, loud engines, and a whole lot of pollution.

Still, Audi was talking about high fuel efficiency, low emissions, and an engine that rivaled--or even surpassed--the power of its traditional gasoline counterparts. Indeed, there was even the discussion about outdoing hybrids for overall performance in certain driving conditions.

Since this would be a vehicle I knew I would be driving for more than 5,000 miles, I began to do a little research. Before I signed on, I wanted to have a sense that I wouldn't be one of those drivers leaving dark clouds of exhaust all over America's highways, and that the Q7 wouldn't eat up my budget at the fuel pump.

Among the very first items I found online was a 2008 Popular Mechanics article by Ben Hewitt exploring clean diesel and whether it truly is clean in any real sense of the word.

The article's opening paragraph certainly seemed to say that it was:

"Merging with northbound traffic on Interstate 75 just outside Auburn Hills, Mich., I punch the accelerator, quickly swing left into the passing lane and pull forcefully ahead of the cars around me," Hewitt wrote. "In any other ride, on any other gray morning, it'd be just another Interstate moment. But this rush hour, I'm behind the wheel of a preproduction 2009 Volkswagen Jetta, which is powered by a 2.0-liter turbo-charged, direct-injected diesel engine that, even as I leave the speed limit in tatters, is averaging nearly 50 mpg. Equally important, what's coming out of the tailpipe is no dirtier than the emissions from the 35-mpg econoboxes I can now see in my rearview mirror. Speed, fuel efficiency and minimal emissions? These aren't characteristics usually associated with diesel-powered vehicles. But they will be."

I tend to trust Popular Mechanics as merchants of sober journalism, so after reading Hewitt's piece lauding the coming of clean diesel, I decided it was worth trying the Q7 TDI out. After all, I thought, it looked like a pretty spiffy car, and one that might well even get better gas mileage than my own Subaru Outback.

The Audi Q7 TDI that CNET News reporter Daniel Terdiman drove during Road Trip 2009, as seen along Utah's scenic byway, Route 128.

(Credit: Daniel Terdiman/CNET)

Of course, I wanted to hear from Audi itself why they thought clean diesel was a technology to be reckoned with. So I asked the company a number of questions about it, including what, in fact, makes it "clean?"

According to Brad Stertz, Audi of America's corporate communications manager, there are two main reasons, the first being the adoption across the United States of a new, ultra-low-sulfur diesel fuel.

"Cleaner fuel has allowed further advancements in the Audi TDI engine," Stertz said in a written response to my questions. "The injection system, with its maximum injection pressure of 2000 bar, an all-round advanced exhaust gas recirculation system and an optimized turbocharging system are at the heart of this evolution. A new feature is the integrated cylinder pressure control. All of these things have combined to ensure each drop of diesel fuel burns more efficiently during combustion, thereby reducing emissions and improving fuel economy. (Each drop of diesel gets 12% more power than a drop of gasoline and that translates into 25-30% better fuel efficiency.) All of these modifications constituted the first step in radically reducing the engine's raw emissions."

Further, he said, the TDI engine significantly reduces nitric oxide emissions through the use of a DeNOx converter, "which dramatically eliminated nitrous oxide, a leading factor in smog."

In the end, he said, "the ultra low emission system allows emissions to be minimized by combining modifications inside the engine with an innovative exhaust gas after-treatment system. The result is reduced fuel consumption and the world's cleanest diesel engine."

Picking up the Q7
On June 20, I picked up the Q7 TDI in Denver. It was an exciting moment since, as you can probably gather, there's no Road Trip without a vehicle. And I knew I'd be in this car for several thousand miles.

The Audi Q7 TDI that CNET News reporter Daniel Terdman drove during Road Trip 2009, as seen through one of the concrete tubes that make up artist Nancy Holt's great Earthwork, the Sun Tunnels.

(Credit: Daniel Terdiman/CNET)

For the first few days, I didn't try much of anything requiring me to change any settings or do much beyond accelerating and braking. I was too caught up in trying to get the trip going and adapting to its pace. Not to mention the high-altitude I instantly encountered in Colorado. In fact, within a day of my arrival, I had already gone from a mile high--Denver--to more than 14,000 feet high on Colorado's Mt. Evans.

I was certainly feeling the effects of the altitude, but the Q7, not so much. It prowled its way smoothly to the top of what is North America's highest paved road without so much as a sputter. I guess it's that Alpine heritage.

Driving it later on more traditional highways, my first impression was that the Q7 was quite powerful, and indeed, with its quiet engine, I often found myself traveling more than 90 miles an hour without any obvious sign that I was going so fast. I suppose I should have used cruise control to prevent such moments, but I never did. I preferred to control the vehicle with my foot.

In fact, I wasn't driving for speed, but when I needed it, it was there. Passing slow drivers was where I'd say the Q7 really shined: time and again, I would fly by folks with no apparent effort. I'd simply step on the accelerator, and off we'd go.

Fuel efficiency
In the literature I'd read about the Q7 TDI, I found that its 225 horsepower, 406 lbs. ft of torque, 3.0 liter V6 TDI clean diesel engine with a six-speed Tiptronic automatic transmission, and all-wheel drive, was capable of more than 25 miles per gallon, at least in highway driving. One reviewer even wrote about achieving 30.2 miles per gallon over 1,000 miles.

My performance, over the nearly 5,800 miles I drove the Q7, was not quite as impressive. I got about 21 miles a gallon on the highway, and somewhat less than that, probably in the 17-to-18 mpg range in urban conditions. Fortunately, I was mostly on highways.

Although it only reads 1,765 miles, this is actually the final odometer reading for Road Trip 2009, a full 5,765.4 miles of driving in Audi's Q7 TDI clean diesel SUV.

(Credit: Daniel Terdiman/CNET)

Still, I was a little surprised at first about getting just 21 mpg on the open road. But I think the reason is that I generally had the air conditioning on, and truth be told, was probably driving a little faster than I should have been. On the other hand, 21 miles per gallon for a vehicle the size of the Q7 is actually rather impressive. My Subaru, a much smaller car, gets 24 on the highway.

And, with a nice, big, gas tank, the Q7 would tend to get about 280 miles or so on just half a tank. That meant that while diesel turned out to be readily available everywhere I went, I never had to worry about running out of fuel.

Luxury driving
As a luxury vehicle, the Q7 certainly stacks up. From the nice job Audi did of seamlessly integrating iPods and Bluetooth phones like an iPhone for safe, handsfree driving while talking on the phone or listening to music, to comfortable seating with plenty of control over seat configuration to a powerful Bang & Olufsen audio system, I pretty much always knew, getting into the Q7, that the next few hours were going to be comfortable and cushy.

It's not that I have a lot of experience with luxury cars to compare the Q7 to. Indeed, I'm certain that other high-end SUVs from manufacturers like Mercedes, BMW, Infiniti, and others, stack up quite nicely against the Q7.

Regardless, it was a pleasure to drive, a pleasure to sit in and just listen to music, escape the rain, or nap in, all of which I did during the trip.

One area where I was a little surprised was in the Q7's initial pickup. At low speeds, it seemed like the car would usually take a second or so to boost acceleration when I put the pedal to the metal. But only at low speeds since, as I wrote above, accelerating past people on the open road couldn't have been more effortless.

I did end up using the Q7's navigation system quite a bit, but I have to say that from time to time, I found it wanting. That was especially true when trying to find specific addresses or destinations in smaller towns; sometimes, the navigation system simply wouldn't acknowledge that an address even existed, and that could be quite frustrating.

But most of the time, it worked just fine, and I enjoyed having the system give me just the information I need (direction, time to arrival, and distance both to the destination and to the next turn) in a little micro-display to the left of the speedometer. Having that information available made it possible to devote the main multimedia interface to music.

On the other hand, if I wanted to be able to see a map of where I was driving, the Q7 easily showed that and a list of songs in the small display to the left. It was nice to have that choice.

Nice and spacious
When packing to head out on Road Trip 2009, I had tried very hard not to bring too much stuff. One benefit of that was that the Q7 usually felt like, no matter how much I had, there was still plenty of room inside.

I didn't quite realize how much room there was until I arrived home and got in my Subaru, which, suddenly, seemed tiny. I'm sure I'll re-adapt to the smaller interior space of the Outback, but for the moment, I'm quite aware of how big the Q7 was inside.

I'm by no means a professional car reviewer, so I'm well aware that my assessment of the Q7 lacks many of the touchstones of the standard review. Regardless, I can say without reservation that my time in the Q7 TDI was thoroughly enjoyable. It's not a cheap car--the model I tested runs about $50,000--so it's far out of my personal range. But for those who have the means to swing such a transaction and who are interested in getting a vehicle that provides luxury, spaciousness, and impressive performance without sacrificing fuel efficiency, I have no qualms recommending the Q7 TDI.

In fact, I wonder if it's too late for me to go back to Denver, pick it back up, and hit the road again.

Click here for the entire Road Trip 2009 package.

July 31, 2009 10:00 AM PDT

Wrapping up Road Trip 2009

by Daniel Terdiman
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Among the highlights of Road Trip 2009 was getting to be on hand for new cadet in-processing at the Air Force Academy, in Colorado Springs, Colo.

(Credit: Daniel Terdiman/CNET)

After more than five weeks and 5,765 miles of driving through Colorado, Utah, Idaho, Montana, Wyoming, and very, very small parts of Arizona and Nevada, Road Trip 2009 is over.

This was the fourth year I've done this project, and I've now covered a fourth major region of the United States. In 2006, it was the Pacific Northwest; in 2007, the Southwest; in 2008, the deep South; and this year, it was the Rocky Mountain region. All told, my CNET Road Trips have taken me through 21 states and have covered 18,618 miles. And while there are 29 states I haven't visited yet (on Road Trip, at least), I feel like the projects have allowed me to see a great deal of our amazing country, including many of the back roads that most people don't get to see. And that is quite a privilege.

For me, there were many highlights this year. Any list of those (not exhaustive, of course, as that would be impossible in a story like this) would include being on hand for new cadet in-processing at the Air Force Academy; getting a chance to visit and explore the infrastructure of the underground fortress, Cheyenne Mountain Air Force Station; visiting a group of Utah canyons and national parks I've been wanting to see for years; trekking to the great Utah Earthworks, the late Robert Smithson's Spiral Jetty and his wife Nancy Holt's Sun Tunnels; getting to be the first reporter to see the completed solid rocket booster designed for future missions to the moon--and maybe Mars; walking the volcanic wonderland that is Craters of the Moon; driving through Montana's incomparable Glacier National Park; seeing the incredible downsides of decades of hard-core mining in Butte, Mont.; visiting a former Wyoming coal mine that has been reclaimed and turned into a huge wind farm; and, of course, fulfilling a years-long mission to explore the hot springs of Idaho.

The trip began, and ended, in Denver. But by the end, that felt like pure coincidence, especially as I returned to the Mile High City from a totally different direction than I had left it. Ultimately, though, I have to seriously tip my hat to Colorado's Rocky Mountain region. Coming from California, I always felt that the Sierra Nevada mountains were as good as it gets--in North America, at least. Now, I'm thinking I may have to reevaluate.

The technology
As always, Road Trip is also a chance for me to try out some of the latest tech gear. Among the gadgets I was testing out that I ended up using the most were Apple's latest 13-inch MacBook Pro; Nikon's D5000 digital SLR (complete with HD video); Inmarsat's BGAN satellite modem; Flip Video's UltraHD; Apple's iPod Touch; Amazon's Kindle 2; Verizon's MiFi 2200 mobile hot spot; Hewlett-Packard's OfficeJet H470; LiveScribe's Pulse pen; and of course, the Audi Q7 TDI clean diesel SUV I drove for those 5,765 miles.

It may say 1,765 miles, but this is actually the final mileage for Road Trip 2009: 5,765.4 miles.

(Credit: Daniel Terdiman/CNET)

When you're driving about 150 miles a day for more than five weeks, as well as doing three or four hours of daily reporting and an additional three or four hours of writing and photo processing, there's not a lot of time left for other things. And that includes trying out new technologies.

That means, of course, that some of the gadgets and technology I had brought with me never made it out of the bag. Among those are Sony's MDR-NC22 noise-canceling headphones and Adobe's Creative Suite 4 Master Collection.

I also didn't really get a chance to use Apple's iPhone 3GS much, at least beyond what my own personal iPhone 3G can do. I will say, however, that the 3GS is definitely much faster than the previous model, and if I wasn't locked into my 3G, I would likely upgrade now.

Getting online
As someone needing to do a fair bit of online research and, of course, file daily stories and photo galleries, the quality of Internet connectivity was constantly on my mind.

I stayed in 27 different motels during the course of the trip, and while almost all of them promised high-speed wireless Internet, my conclusion is that few were able to actually deliver on that commitment.

I don't know why I'm still surprised at that fact. After four years of doing these road trips, I guess I assume that by now, big hotel chains like Best Western, Holiday Inn Express, and so on will have figured out how to provide true high-speed Internet to their customers. Yet, again and again, my experience was of slow, barely usable connectivity. I guess my standards are too high.

The Audi Q7 TDI clean diesel SUV that CNET News reporter Daniel Terdiman road-tested on Road Trip 2009.

(Credit: Daniel Terdiman/CNET)

That meant it was often a struggle to get my stories and photos out on time. Fortunately, cafes, restaurants, and libraries also offered Wi-Fi, and I always had access to Verizon's EV-DO network, though that, too, was often sub-standard in quality.

Wrapping up
So now Road Trip 2009 draws to a close, and I will get back to my usual reporting on all things geek culture, mainly from my office in San Francisco. But my thoughts are already turning to Road Trip 2010, which I believe will take me to the East Coast. So if you have thoughts on destinations that might make make sense for me to check out, please don't hesitate to let me know.

In the meantime, thank you so much to everyone who assisted me on this project, be it the many public affairs representatives who took time out of their busy schedules to accommodate me, or my editors, who often had to be cleaning up my words late at night.

Click here for the entire Road Trip 2009 package.

July 31, 2009 8:00 AM PDT

Road Trip's final pic of the day, 7/31: What and where is this?

by Daniel Terdiman
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Friday is the last Road Trip 2009 picture of the day challenge. Your task is simple: be the first to tell me what this is from, and where that is. If you are, you'll win a prize.

(Credit: Daniel Terdiman/CNET)

Number 119. It could be from anything. Or from anywhere.

But one thing's for sure: It's from a location I passed through during Road Trip 2009, during which I drove more than 5,600 miles and extensively covered Colorado, Utah, Idaho, Montana and Wyoming--and a tiny little bit of Arizona and Nevada.

For today's last Road Trip picture of the day challenge (until Road Trip 2010, that is), your task is to tell me what this is from, and where that's located. If you've been there, or followed my stories and photo galleries from Road Trip 2009, you may well find it easy to answer the questions. The same goes for those of you who are search term masters.

And so, for one last time, if you're the first to provide me with the correct answers (by e-mail, to daniel--dot--terdiman--at--cnet--dot--com) you will win a prize. I hope it's you.

Good luck.

Click here for the entire Road Trip 2009 package.

July 30, 2009 1:00 PM PDT

On Road Trip, comparing simple video camera options

by Daniel Terdiman
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The four video cameras I used on Road Trip 2009 (from left): iPhone 3GS, Flip Mino, Flip UltraHD, and Nikon D5000.

(Credit: Daniel Terdiman/CNET)

If you're going to go on the road for nearly six weeks, visiting some of the most interesting and most beautiful destinations in the United States, you'd better be able to shoot some video.

For me, heading out on Road Trip 2009, the question wasn't whether I'd be able to do so, but how I'd do it. In general, when I'm working on the kinds of stories I do during these projects, I'm loaded down with enough equipment as it is. So I don't want to, nor do I really have the ability to, carry a full-scale video camera.

The solution, then, particularly because my video needs were usually pretty low-key, was to go light, or at least, to carry light video equipment. Fortunately for me, that wasn't hard.

To start, the digital SLR I was using to take thousands and thousands of pictures, the Nikon D5000, also incorporates HD video, one of the first such cameras to do so. Then, for variety, I also brought along both a Flip UltraHD and a Flip Mino, and, to round out the collection, an iPhone 3GS.

I'm not going to pretend that I ever tried to do anything particularly sophisticated with these various video cameras--such as they are--but I did use them all. In general, I used the D5000 and the UltraHD, since they both shoot in HD, and both of them are easy to use.

One thing I did do was to take all four of the video devices to the top of Hell's Canyon, along the Idaho-Oregon border, and used each of them to shoot the same thing (with one exception: the battery on the iPhone 3GS died just as I was about to use it, requiring me to shoot a similar video later). And while I admit that using one little test like this (see video below) is not really the fairest way to evaluate the quality of four different devices, it was better than nothing.

My conclusion, based on that test? The Flip UltraHD carried the day, both for overall quality, and for ease of use. Up at the top of that mountain, it captured crisp, clean video--and audio--did so with the click of a single button. Generally, the Nikon shot really nice video, and I probably used it to shoot more clips than the UltraHD throughout Road Trip, but during this test, it came up short, having trouble with the focus.

Surprisingly, the Flip Mino held up very well against its HD cousin, and given that it, too, is easy to use and easy to upload video from, I'd say it is a winner, too. And the iPhone 3GS, while only nominally a video camera, actually did a pretty decent job. The audio wasn't nearly as good as on the other devices, but then again, I didn't expect it to be. The picture quality, though, was fine, especially since the video was shot in good lighting conditions.

Ultimately, I'd say that anyone carrying any of these devices who needed to shoot something quick would be satisfied. If I had to choose one, and one only, I think I would go with Flip's UltraHD, though Nikon--and other manufacturers who do the same thing, like Canon--certainly deserves a lot of credit for combining HD video with high-quality digital SLR technology.

Click here for the entire Road Trip 2009 package.

July 30, 2009 10:00 AM PDT

On Road Trip 2009, when wireless met 'wilderness'

by Daniel Terdiman
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On the left is the BGAN mobile satellite modem CNET News reporter Daniel Terdiman used to get online from the middle of a national forest in Wyoming during Road Trip 2009.

(Credit: Daniel Terdiman/CNET)

LAKE GRANBY, Colo.--The question was: is it possible to set up a functional workspace deep in the wilderness?

That's what I set out to do, as one of my last goals of Road Trip 2009. I planned on driving well into the mountains of southern Wyoming to see if I could get some work done far from any modern communications infrastructure.

To that end, I ended up driving south from Rawlins, Wyo., and headed into the Sierra Madre mountains, not far from the Colorado border. However, the campground there that I had intended to try out had been stripped bare of any trees as part of a program to try to manage a pine beetle epidemic that has plagued millions of acres of forest throughout the West.

Hoping for some shade, I abandoned the Sierra Madres and drove east, where not that far away are the Medicine Bow mountains. After trying out a few campgrounds, I settled on a wonderful, small U.S. Forest Service campground called Lincoln Park, where I was able to snag a sweet little shady spot alongside a creek.

The real question, though, was whether it had a clear view of the southeastern sky. That would be crucial for using the Inmarsat BGAN satellite modem I was depending on for getting online. Other parts of my experiment, including being able to print wirelessly with the HP Officejet H470 printer I was testing out (see video below), didn't require any particular kind of location, but if I had any hopes of being able to do research or file stories, let alone photographs, I'd need to be able to get online.

Cell service in the forest?
My first attempts at using the BGAN at Lincoln Park didn't go well. Despite there being a small stand of trees just to the southeast of me, the device seemed to indicate it was getting a strong signal. Strong enough to get online, at least. And at first, it did connect, albeit only enough to run an instant-message application. I couldn't get it to load a Web page, access e-mail, or do anything requiring any real bandwidth.

I was a little panicked because I had a deadline to meet and wasn't sure what to do.

Bemused at seeing a camper pounding away at a computer, a pack of tech gadgets nearby, the campground host came by to see what I was doing. When I told him, and said I was having trouble getting online, he pointed out that only about three miles away was a small bar and grill with Wi-Fi. It was after 9 p.m., so it was closed, but I decided to see if I could grab a little of the place's signal.

It turned out to be called The Place, and while they were closed, I got permission to sit in their parking lot and use their Wi-Fi. So for that first night, I was able to get my story and photos out, despite the frustratingly slow speed of the connection.

When I got back to camp, I was quite tired, so I retired to my tent. I pulled out my iPhone to set an alarm for the morning, and as I did, I noticed it had a signal. Indeed, I was able to make a phone call right from my tent in the middle of the forest. Who knew?

In fact, I was awakened the next morning by the phone ringing, a wholly unexpected development.

Getting BGAN working
Things were a little more relaxed now, as they should be in the woods. But I still had work to do, and assuming that I wasn't going to be able to get the BGAN to work, I drove back to the bar and grill and this time sat down inside and worked for a couple hours. However, this was definitely not what I had wanted out of this experiment.

I went back to the campground and, taking advantage of the cell phone service, I called my contact at Inmarsat to see if there was something I should be doing differently to get the BGAN working. We went through a series of diagnostics, but everything seemed like it was correct. The one thing I should do differently, he said, was try connecting BGAN to my computer while the laptop was shut down.

The advantages of working in the wilderness: stunning views of the Rockies, as seen from Lake Granby, in Colorado.

(Credit: Daniel Terdiman/CNET)

I tried that from a picnic table not far from my site--this one had a clear view of the southeastern sky--and voila! There was the Internet. It wasn't as fast as I had hoped, but it worked, and I was able to get done most of what I needed to.

Another part of the experiment was to see if I could make phone calls from the forest using the Iridium 9555A satellite phone I had with me. Frustratingly, this really seemed inconsistent, just as it had been earlier in the trip when I'd tried to use it. I've used Iridium sat phones on previous Road Trips, so I wondered if I was doing something wrong. But I had a very clear view of the southern sky, the antenna was up and the signal seemed to go in and out. I got a call through, but it was not an ideal experience.

Moving on to Colorado
I had wanted to try this mobile office experiment in a couple of different places, so I set out in search of another campground. After a wonderful drive through Rocky Mountain National Park, I ended up on a hilltop at a campground overlooking Granby Lake. Tall Rocky Mountain ranges were visible in every direction, and the lake itself was absolutely stunning.

But true wilderness this was not. For one thing, I had four bars of Verizon's EV-DO signal. That meant that I could sit at my campsite and work without having to deal with any potential BGAN problems. Not that I had any when I tried out BGAN again, just to make sure I really knew what I was doing with it.

Still, I was fully off the grid. Well, as off the grid as you can be and still have enough power to last for a couple of days of rather heavy computing needs. And that meant that at Lake Granby, and in the Wyoming wilderness, I had had to plug my various devices into the Audi Q7 TDI I've been driving on Road Trip to recharge.

Ultimately, though, I'd say that while there were some false starts and some cheats--relying on a bar and grill's Wi-Fi isn't really the same thing as setting up a mobile office in the woods--the experiment was a success. I proved (to myself, at least) that it was possible to work deep in the woods.

And while I'd rather have been relaxing that whole time, I had work to do. But it was nice to be among the trees and creeks and lakes for a few days instead of in motels and on the road.

Click here for the entire Road Trip 2009 package.

July 30, 2009 8:00 AM PDT

Road Trip pic of the day, 7/30: What is this?

by Daniel Terdiman
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Do you know what this is? If so, you could win a prize in the Road Trip picture of the day challenge.

(Credit: Daniel Terdiman/CNET)

If you've followed the Road Trip picture of the day challenges, you may have noticed that a number of them have featured big rock formations. And why not? When you drive more than 5,000 miles through states like Colorado, Utah, Idaho, Montana, and Wyoming, as I did during Road Trip 2009, you see some of the most beautiful things nature can throw at you.

But this is the penultimate daily challenge, so I figured, why not dip into the well once more and task you with identifying one last wondrous piece of nature?

To that end, if you are the first to tell me (by e-mail to daniel--dot--terdiman--at--cnet--dot--com) what this is called, and where it is, you'll win a prize.

After tomorrow, however, there won't be any more daily challenges. Until Road Trip 2010, that is.

So good luck.

Click here for the entire Road Trip 2009 package.

July 29, 2009 8:00 AM PDT

Road Trip pic of the day, 7/29: What and where is this?

by Daniel Terdiman
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Be the first to tell me by e-mail what and where this is, and you will win a prize in the Road Trip picture of the day challenge.

(Credit: Daniel Terdiman/CNET)

Update (Thursday, 11:37 a.m.): The answer is the Montana state capitol building, in Helena, Montana.

DENVER, Colo.--Over the years--and even several times during Road Trip 2009--I've seen a number of these kinds of buildings. They've been, variously, large, banal, awe-inspiring and, in some cases, worth detouring to see.

This one is different than the rest, however. It just looks unique.

Can you tell me what and where it is? If you're the first to do so (by e-mail, to daniel--dot--terdiman--at--cnet--dot--com) you'll win a prize in the Road Trip picture of the day challenge.

There are only two challenges left after today, so your chances at winning a prize are dwindling. Until Road Trip 2010, that is.

Good luck.

Click here for the entire Road Trip 2009 package.

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About Geek Gestalt

Daniel Terdiman, uniquely positioned to take you into the middle of another side of technology, chronicles his explorations of the "fun beat," from cultural phenomena such as Burning Man to cutting-edge aircraft to game conventions.

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