Apple has the best technical support in the PC industry, according to the most recent issue of Consumer Reports.
The venerable magazine surveyed its readers to gather their experiences with technical support for personal computing, and Apple's organization far outpaced its rivals in the PC industry. Readers assigned the company a score of 83 for its notebook technical support, which translates to "very satisfied" on Consumer Reports' rating scale. You have to be a Consumer Reports subscriber if you want to access the articles and graphs on its Web site.
Lenovo and Dell ranked second and third, … Read more