Apple

Updated 1:45am PST Tuesday with pricing information.

For the past month, some Mac OS X users have been reporting their personal data missing after logging into their guest accounts, and Apple now says it's working on finding a fix.

"We are aware of the issue, which occurs only in extremely rare cases, and we are working on a fix," an Apple representative said in a prepared statement Monday.

It's the first time Apple has said it is looking into the issue. In early September, a handful of Mac users reported the issue on Apple's discussion boards. The problem, when it occurs, goes … Read more

Updated 7:00am PST Tuesday with response from FTC chairman and comment about no other directors left on both boards.

Another executive with ties to both Apple and Google is leaving one company's board of directors.

Arthur Levinson, former chairman of Genentech, has resigned from Google's board of directors, effective immediately, Google said Monday. A member of Google's board since 2004, Levinson has also served on Apple's board since 2000.

In early August, Google CEO Eric Schmidt resigned from Apple's board of directors.

No specific reason was given for Levinson's exit, but there likely … Read more

With its large subsidies to Apple, AT&T doesn't break even on iPhone accounts with high data-usage until the 17th month of a 24-month contract, according to a new report from Yankee Group.

The report, titled "The Golden Subsidy Egg's Goose is Cooked: Welcome to the Brave New Subsidy-Free World," looks at the downside of subsidies paid to manufacturers by cell phone carriers. The report cites AT&T's iPhone contract with Apple as a prime example.

Subsidies have typically helped mobile carriers offer customers free or low-cost devices in order to lure them … Read more

Apple's iPhone is still king of the smartphone hill.

J.D. Power and Associates on Thursday released the results of its 2009 Wireless Consumer Smartphone Customer Satisfaction Study and the 2009 Wireless Business Smartphone Satisfaction Study. It may not surprise you to learn that Apple topped the list for satisfaction among consumers, but the iPhone is also the No. 1 pick among business users, too.

The factors determining satisfaction for business users (in order of importance) are ease of operation (29 percent); operating system (23 percent); physical design (21 percent); features (16 percent); and battery function (11 percent).

Apple … Read more

Greenpeace may have downplayed Apple's recent environmental efforts, but the organization on Thursday is holding the company up as an example for everyone.

"Apple has stormed out of the biggest lobby group in the United States," reads a post on the environmental organization's Web site. "At issue is the U.S. Chamber of Commerce's use of funds to oppose climate change legislation. Apple has done the right thing, and IBM and Microsoft should think different too."

Catherine Novelli, Apple's vice president of worldwide government affairs, informed the Chamber of Commerce in a … Read more

Apple on Thursday released an update for the iPhone operating system, bringing the current version of the OS to 3.1.2.

According to notes accompanying the update, Apple fixed three bugs, which may not seem like a lot, but they are important. Among the changes is a fix for what Apple says is a "sporadic issue," where the iPhone would not wake up from sleep mode.

The update also resolves an issue that could interrupt the cell network until the phone is restarted. A bug that caused a crash during video streaming has been addressed in iPhone … Read more

AT&T on Tuesday said it has made the necessary changes to enable voice over IP iPhone apps to run on its wireless network.

Before Tuesday, VoIP apps would only work over a Wi-Fi network. In other words, if you wanted to use Skype to call a friend, you had to be connected to a regular Internet wireless network. Once you were out of range of that network, the call would end.

AT&T said it informed Apple and the Federal Communications Commission of its decision Tuesday afternoon. For its part, Apple was quick to react and make … Read more

Many Canadians are cheering as Telus and Bell announced plans Tuesday to begin selling Apple's popular iPhone, ending Rogers reign as the exclusive iPhone carrier in Canada.

After completing a $1 billion upgrade so its network could support high-speed packet access (HSPA) used by the iPhone, Bell and Telus will both begin offering the iPhone in November, the companies said in separate statements.

Neither company provided any further details on pricing or an exact launch date for the device in Canada. Both companies will offer the iPhone 3G and iPhone 3GS, according to the statements.

As the Financial Post … Read more