Owners of Apple MacBook Pro notebooks with 7200rpm 500GB hard drives have been complaining for months of clicking sounds followed by temporary stalling. According to Apple, a fix is in the works.
"We are aware of the issue and are working on a software update," Apple representative Bill Evans, told CNET News on Monday. He gave no time frame for the release of the software update.
People have been reporting that they hear a beep from the computer shortly before the hard drive clicks and then the computer stops responding. The computer is unresponsive for 10 seconds or … Read more
Apple and Google are said to have had an unofficial agreement not to poach each other's employees--or at least they did while Google CEO Eric Schmidt served on Apple's board, according to TechCrunch.
Unnamed sources told TechCrunch that no formal, written agreement exists, and that employees of one company were welcome to apply for jobs at the other, but that the two companies said they would not actively pursue hiring away each other's workers.
It is unclear whether any such agreement would still be in effect now that Eric Schmidt has stepped down from Apple's board of directors. … Read more
Even though Apple prevented it from listing Google Voice on the iPhone App Store, Google is planning on retooling the application as a Web-based app, according to The New York Times.
In David Pogue's Friday column regarding the ongoing saga of Apple and Google Voice, he reveals that Google has already found a loophole:
Already, Google says it is readying a replacement for the Google Voice app that will offer exactly the same features as the rejected app--except that it will take the form of a specialized, iPhone-shaped Web page. For all intents and purposes, it will behave exactly … Read more
If a top-notch customer support program is high on your list of features when buying a new computer, you should be looking at a Mac, according to a new ranking.
Laptop magazine's Tech Support Showdown 2009 rates 10 computer companies' tech support, with Apple coming out the overall winner. Apple's overall grade for 2009 was an "A," scoring an "A" for both phone and Web support.
"Apple has consistently offered some of the best Web and phone support of any computer vendor, and this year was no different," the magazine said in … Read more
In an extremely rare move, an Apple executive has publicly commented on the App Store approval process as it relates to a controversial dictionary application.
Apple's Phil Schiller, senior vice president of worldwide marketing and last seen playing the role of Steve Jobs at Apple events this year, e-mailed John Gruber of Daring Fireball to comment on the approval process of Ninjawords, a dictionary application that was initially rejected from the App Store because it supplied the definition of several dirty words. Schiller blamed the snafu on poor timing, saying that Apple never directly censored the application but felt … Read more
A patent application filed by Apple and published Thursday hints at new ways the company can help diagnose a troubled iPod or iPhone if a customer has abused it. The patent goes into detail on a new system that goes above and beyond the existing onboard sensors, which can tell Apple whether your iPod or iPhone has been subjected to moisture.
The new system, described in U.S. Patent application No. 2009/0195394, covers not just moisture, but heat, shock, and tampering. If any one of these events occur, it's logged--time stamp and all, and Apple support personnel can … Read more
Apple released an update to its operating system Wednesday, version 10.5.8.
The update is said to fix issues related to compatibility and reliability when trying to connect a Mac to an AirPort network, as well as restore Display System Preferences, and Bluetooth reliability. The latter will likely bring a sigh of relief to users who have complained of their Bluetooth keyboard or mouse periodically disconnecting from their Macs.
Also included in the update: an upgrade to Safari 4.0.2, with improved accuracy of search history; a fix for importing large photo and movie files from cameras; better … Read more
This is just getting ridiculous.
John Gruber at Daringfireball.net points to the latest example of an iPhone application being stymied by Apple's App Store approval process. In this case, it's a dictionary app called Ninjawords (so called because ninjas are "smart, accurate, and really fast") that was rejected three times over the course of two months, mostly because "objectionable" words could be looked up and found in the dictionary's search function, Gruber reported.
It's a new version of an old story, but one that almost seems like a parody of the … Read more
Apple's iPhone may not have the largest share of the smartphone market, but it certainly grabbed a hefty piece of the profits.
According to Bernstein Research analyst Toni Sacconaghi, who was quoted in an AllThingsD post, Apple managed to take 32 percent of the overall profits for the smartphone market. Sacconaghi also said in a research note to clients that Apple achieved that percentage of profit while only accounting for 8 percent of the industry's revenue, according to the report.
Sacconaghi goes on to talk about the advantages Apple has in the smartphone market, particularly the ecosystem it … Read more