Apple's iPhone has won another J.D Power award for customer satisfaction among consumers, after taking the business crown last year.
J.D. Power and Associates released the results of a customer satisfaction study measuring consumer tastes on Thursday, and ranked the iPhone highest among smartphone consumers judging five factors: ease of operation, operating system, features, physical design, and battery function. Apple scored particularly well in everything but battery life, which appears to be a sore spot for iPhone owners.
The iPhone received an overall score of 791 on a 1,000-point scale, ahead of LG's 772 points … Read more