The more Apple customers pelt Steve Jobs' in-box, the more he seems to respond. But unlike the last flurry of e-mails that were made public on iPhone and iPad issues, this time Jobs is apparently expounding on why Blu-ray won't be coming to Macs.
According to the MacRumors fan site, which posted an e-mail exchange, one of its readers e-mailed the Apple CEO to ask why a Blu-ray drive didn't make its way to the company's newly updated Mac Mini.
In Jobs' apparent response, he seemed unconvinced of the value of Blu-ray. He supposedly said it doesn'… Read more
Apple has called this a "non issue," despite users being able to repeatedly reproduce the problem. In the meantime, it's been suggested that it might be a problem that can be fixed with a software update. Others have said, and Apple has suggested, that users buy a case to prevent fingers from coming in direct contact with the antennas built into the metal band surrounding the iPhone 4.
Brian Klug and Anand Shimpi at tech blog Anandtech have conducted their own hands-on experiments comparing different smartphones and their reception when the antennas are covered. They sum up their findings this way: "At the end of the day, Apple should add an insulative coating to the stainless steel band, or subsidize bumper cases. It's that simple."
The bumper case is a rubber holder that just surrounds the exterior of the device, and that Apple started selling the same day as the iPhone 4 for $29. Apple has already said it's not giving the cases away for free. It's not clear why the company wouldn't do that, especially when the problem has been reproduced by many people, though it varies by place and person. … Read more
Early demand for the iPhone 4 that exceeded supply could put Apple at risk and is prompting frustrated customers to consider competing smartphones, according to a new report from iSuppli.
Though Apple and its partners racked up 600,000 preorders for the iPhone 4 in one day and sold 1.7 million units in just three days, iSuppli believes the early heavy demand has come at some cost to the company.
The huge wave of preorders on June 15 caused the ordering systems of Apple and AT&T to stall, shutting out some customers and forcing the companies to … Read more
It's easy to see how the iPhone 4's high-definition 1280x720 video would be a handy feature. It's an entirely different thing to see just how impressive it can be in the right hands.
In this case, those hands belong chiefly to Michael Koerbel and Anna Elizabeth James, students at the University of Southern California's School of Cinematic Arts, who wrote a short video called "Apple of My Eye." Koerbel recorded it with an iPhone 4, and James edited it on the same hardware with Apple's new iMovie app--all in less than 48 hours. … Read more
Apple apparently has a game plan for dealing with iPhone 4 reception complaints--and it expressly prohibits giving customers free bumpers.
According to a purported list of procedures reportedly leaked to Boy Genius Report, AppleCare representatives are being instructed on how to coach users about the proper way to handle the latest-generation smartphone:
1. Keep all of the positioning statements in the BN handy - your tone when delivering this information is important.
a. The iPhone 4's wireless performance is the best we have ever shipped. Our testing shows that iPhone 4's overall antenna performance is better than iPhone … Read more
Apple's iMovie app, which costs $4.99, is officially available only to iPhone 4 owners. But hackers tipped off tech blog Redmond Pie that they were able to get the app running on the iPhone 3GS. The process, according to tipster David Romhan Torres, starts with users jailbreaking an iPhone 3GS running iOS 4. From there, they need to modify a few items in the app's files to get it … Read more
Luxury ultrathin laptops from Apple and Dell were once ultra-hip. Now they quietly age at Apple and Dell online stores.
Both the aluminum-clad Apple MacBook Air and Dell Adamo were introduced with the kind of fanfare rarely seen for laptops. Apple CEO Steve Jobs introduced the MacBook Air at Macworld in January 2008 as the piece de resistance of the conference. (See video below.) And, in a rare cameo appearance, Intel Chief Executive Paul Otellini took the stage with Jobs to underscore the significance of the Air.
That's ancient history now. Apple hasn't upgraded the MacBook Air in tech eons (that's more than a year in actual time) and Dell's Adamo teeters on the edge of existence on the company's Web site: the original Adamo is now down to one $999 model. (Note: it's no longer offered in "pearl" and the high-end 2.1GHz model is not available.) The Adamo XPS has become little more than a curiosity piece on the floor of select Best Buy stores (I saw one at Best Buy in Silicon Valley recently with a buyer-proof price of over $1,900) as it staves off rumors of its demise.
Hoping to stem the tide of dropped calls and slow downloads for its mobile customers, AT&T said Monday that it has completed a project to upgrade and improve its 3G service in New York City.
AT&T's upgrade has devoted more space on its airwaves to the company's 3G coverage, specifically in Manhattan, the Bronx, Brooklyn, and Queens. As a result of the upgrade, the company said it expects customers in these areas to see better 3G wireless voice and data performance, especially during peak hours. AT&T added that it's already witnessed … Read more
As we continue to test the iPhone 4, we're doing our best to track the handset's signal strength, particularly in light of the ongoing issues with the antenna. Though we've also noticed that we occasionally lose bars when we hold the iPhone 4 on its lower left side, the number of bars isn't the most accurate indicator of a cell phone's reception. For more details, we turned to the iPhone's Field Test indicator, but that option doesn't seem to be available on the iPhone 4.
While Apple cruises to new sales records with its latest iPhone family member, some users are finding the iPhone 4 to be more like the drunk uncle than the cool aunt, citing, among other glitches, proximity sensor issues when attempting to make calls.
How deep is the issue? On the Apple support discussion forums, it's 20 pages deep. And counting. Details of the issue vary throughout the forum posts, but essentially, the proximity sensor (the one that shuts down the screen functionality when your iPhone is close to your face or in your pocket) seems to be malfunctioning.