A federal appeals court on Tuesday upheld a ruling by the Federal Communications Commission to prohibit some of Verizon's tactics to retain customers.
Verizon had been contacting customers upon learning they were switching phone services to make one last appeal for their business. After three cable providers offering voice over IP services objected to the marketing tactic, the FCC ruled that the practice violated the Telecommunications Act. Verizon attempted to petition the decision, but the U.S. District Court of Appeals for the District of Columbia on Tuesday agreed with the FCC ruling and denied Verizon's petition.
Bright … Read more