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November 23, 2009 1:49 PM PST

LinkedIn's platform loosens up

by Caroline McCarthy
  • 2 comments

Professional networking site LinkedIn's platform, previously a closed offering for select partners, has opened up to developers at large, according to an announcement Monday on the company blog.

Well, sort of. Building an embeddable widget on LinkedIn, unlike Facebook's, still requires a stringent application process. But LinkedIn's own code has now been opened up so that developers can integrate it into their own sites. It's launched a developer site for those interested in features that let site users access their LinkedIn profile and contacts externally. They still have to request a key to get into the platform's application program interface (API), which means that LinkedIn widgets likely will not be coming to office prank-calling Web sites any time soon, despite that they could make it much easier to robo-call your boss and ask if his refrigerator is running.

One of the first participants, for example, is desktop Twitter client TweetDeck, which says that it will soon allow users to plug in their LinkedIn contacts' status updates alongside Twitter, Facebook, and MySpace contacts.

LinkedIn has about 50 million users as of last count.

November 20, 2009 8:00 AM PST

Brizzly opens up...and translates

by Caroline McCarthy
  • 2 comments

An example of Brizzly's new tweet translation.

(Credit: Brizzly)

Web-based Twitter client Brizzly made a dual announcement Friday: first, it's opened up into a full public beta mode (previously, an invite code was required); and second, it can now translate tweets into your default language on the site.

To translate a tweet in Brizzly--which already expands links, videos, and photos posted to Twitter, creating a more visual experience--you can click on a question mark for an instant translation. This is interesting, as Twitter has made its first moves recently in launching translated versions of the service (starting with Spanish), meaning that there will potentially be many more non-English tweets flowing through the system. It uses Google Translate, so needless to say, it's not totally perfect.

Brizzly added Facebook Connect support last month.

November 19, 2009 9:00 AM PST

SimpleGeo navigates from stealth to beta

by Caroline McCarthy
  • 1 comment

Location awareness is hot, from gamelike social services such as Foursquare and Gowalla to platforms such as Google Latitude. Now one start-up is hoping to make it as easy for any company to integrate into a Web or mobile service as it is for retailers to use PayPal. Meet SimpleGeo, which on Thursday is launching into a private beta.

Boulder, Colo.-based SimpleGeo, co-founded by former Digg engineer Joe Stump and Socialthing founder Matt Galligan (who sold the would-be FriendFeed competitor to AOL), started out as a company called Crash Corp. earlier this year. The goal was to make augmented-reality applications for mobile devices like the iPhone, but the founders said that building the location-aware infrastructure for their first game took a whopping three months.

So they changed their company name and angle: SimpleGeo's purpose is to build that infrastructure for other companies to eliminate the development hell, hoping to do for "geo" apps what PayPal did for sites requiring payment systems or Facebook did for sites requiring logins and social-networking features. The complete offering, which can also build in augmented-reality features, encompasses storage, analytics, and a software development kit (SDK).

Three versions are available: free, $399 per month, and $2,499 per month. A public version is slated to launch in the spring.

Nobody's really doing this yet, though apparently a few other start-ups are toying with similar business plans, and SimpleGeo is still new enough that it has not yet closed a round of venture funding. Because it's in private beta, we also haven't yet seen just how powerful it is (though Galligan has posted some test video to Flickr) so it's not yet possible to answer the big, glaring question: what if Google makes a big, developer-focused Latitude push that could snuff out smaller competition?

November 5, 2009 6:38 PM PST

Facebook: We're going after scammy ads, too

by Caroline McCarthy
  • 3 comments

The industry P.R. frenzy over scams in ads and offers on social networks goes on: Facebook announced on Thursday evening in a post on its developer blog that since it updated its developer platform terms of service this summer, it has disabled two ad networks that it says were running deceptive advertisements.

This comes in the wake of allegations that some companies that power offer- and survey-related moneymaking operations for social-gaming applications on platforms like Facebook's have effectively been scamming users into paying for services without disclosing those costs. One of them, Offerpal Media, has been particularly visible in the crosshairs.

"This battle is not new and it's far from over," the post by Facebook's Nick Giano wrote. "We faced stimulus scam ads on our own system earlier this year and pushed them off the site with rigorous enforcement. We did the same months later when deceptive ads from third-party ad networks appeared in applications. We're doing that again now as we see them appear in the form of offers."

Additionally, Facebook--which has said for quite some time that many of the activities highlighted in the "app scam" controversy are already banned by its terms of service--included in the post that more than 100 developer applications have been either "suspended or brought into compliance" over advertising issues, and that more than half of them were used by at least 1 million Facebook members per month. It's not clear whether these were all related to scams, or to other advertising-related infringements like the Burger King marketing campaign that encouraged users to "unfriend" their contacts in exchange for a free cheeseburger.

Facebook representatives declined to name which ad networks or applications it has banned. But the company did ban two companies in June, Social Hour and Social Reach, citing ad network policy violations. It's possible that the two ad networks mentioned in Facebook's blog post were banned months ago, given the "since July" language.

Earlier this week, MySpace--another big destination for social-network apps--announced that it had updated its terms of service to ban app scams. Prior to that, several prominent application manufacturers announced that they had banned potentially deceptive offers, despite the fact that they are responsible for a big chunk of virtual-goods revenues.

An update was made to this post at 7:51 a.m. PT on November 6 to note that Facebook banned two ad networks in June.

November 3, 2009 5:26 PM PST

MySpace changes terms of use to combat app scams

by Caroline McCarthy
  • 4 comments

In the wake of a firestorm over just how much of social-gaming companies' profits can be attributed to potentially scammy offers and incentives, News Corp.'s MySpace has taken a stand (and, it could be said, taken advantage of the PR opportunity) by coming out vocally against them.

"We're adding a fifth principle (to our developer terms of use) that clarifies a specific use case that we feel is particularly damaging to the user experience: promotions that include hidden renewals without specific opt-in will not be permitted," a company blog post by CEO Owen Van Natta read. "Because it's our belief opt-out offers are misleading and do not have the best interests of the users in mind, we will be updating our Terms of Use this week to better clarify this for users and developers."

What exactly is he referring to? In many of the most popular (and profitable) games built for big social-networking platforms like Facebook and MySpace, players can progress faster in the game by either buying virtual goods with "real" money, or by completing offers and surveys from a partner company like the prominent Offerpal Media. Critics say that many of these offers aren't actually free, and unwittingly can sign users up for expensive subscriptions or programs.

After a public confrontation between TechCrunch's Michael Arrington and Offerpal CEO Anu Shukla at last week's Virtual Goods Summit event in San Francisco, game makers like Zynga and RockYou put out statements saying that they're cracking down on offers that are potentially misleading.

Could this lead to real industry changes? Yes. But keep in mind that Facebook, the biggest destination for these social games, already bans this stuff in theory. "Ads cannot be deceptive or fraudulent about any offer made," the company's advertising guidelines read, and adds "if an ad includes a price, discount, or 'free' offer...the destination URL for the ad must link to a page that clearly and accurately offers the exact deal the ad has displayed (and) the ad must clearly state what action or set of actions is required to qualify for the offer."

But judging by the amount of sketchiness that allegedly takes place on the platform, it seems like advertisers aren't necessarily following these guidelines. Whether MySpace's stance against them can lead to a legitimate crackdown has yet to be seen.

October 21, 2009 3:40 PM PDT

Facebook's Gift Shop gets down to business

by Caroline McCarthy
  • 2 comments

The revamped Facebook gift shop.

(Credit: Facebook)

It's not just music as rumored: Facebook announced on Wednesday a major overhaul to its "gift shop" feature, meaning that the social network just became an even bigger player in the burgeoning virtual-goods industry.

"We now are unveiling a newly stocked and redesigned Gift Shop, with new categories of gifts and additional gifts for charity, music, and sports from developers," a post on the company blog by Facebook's Will Chen read. With so many gifts available, we also introduced a new design to make it easier for you to browse and purchase gifts with different gift categories." It'll be rolling out over the next few weeks, he added.

Needless to say, this is a huge deal for the virtual-goods industry, which some estimate is now a billion-dollar business.

It also beefs up one of Facebook's few non-advertising revenue streams (though many of the virtual goods in the "gift shop" are licensed or sponsored)--even though in a talk on Wednesday at the Web 2.0 Summit in San Francisco, Chief Operating Officer Sheryl Sandberg downplayed rumors that the company would be making big moves into bringing commerce and payment transactions to its developer platform.

Music files, as rumored, will be sold through a partnership with Lala. Right now, they are only available to Facebook users in the U.S.--less than a quarter of its total membership. For one Facebook "credit" (10 cents U.S., and currently available for purchase in 15 currencies from around the world), members can buy one another songs that can be played online. For 10 credits (a dollar), they can gift downloadable MP3 files. "Other people who are able to see the music gift (in that member's profile) will only be able to play the song in full once, after which they will be able to play a 30-second clip," Chen's post added.

This is a big move on Facebook's part for another reason: iLike, which powers the extremely popular "Music" app on the social network, and which allowed members to gift songs to one another through the third-party application, was acquired by Facebook rival MySpace this summer.

Instead, it's partnered with Lala--which is also one of the partners in the music initiative that Google is slated to launch next week.

But music isn't all that's new in Facebook's revamped Gift Shop. There are also sports gifts officially licensed by teams--branded virtual goods from a number of college sports teams as well as the National Basketball Association and U.S. Major League Soccer. Also rolled in have been the non-profit gifts that Facebook first debuted this summer. In addition to existing partners like Kiva and Project Red, virtual charity gifts will also be sold by popular third-party Facebook app Causes.

And images posted to the Facebook blog show additional categories--e-cards, which are pretty self-explanatory, and "real gifts," which bundle a physical gift sent in the mail along with the virtual gift. These have all been tested in a limited scope by Facebook over the past few months.

Leaked screenshots of a document that Facebook distributed to advertisers earlier this month revealed that an upcoming design modification to Facebook's home page will make birthday alerts--which also encourage members to buy gifts for one another--more prominent.

Facebook hasn't disclosed any financials related to how much advertisers pay for sponsored gifts, or how any revenue-sharing logistics pan out.

Other social-networking services are trying to get in on the action, too. Social-site creator Ning, for one, launched a gifts platform earlier this week.

More to come...last updated at 4:01 p.m. PT.

September 30, 2009 10:16 AM PDT

Facebook Connect branches out

by Caroline McCarthy
  • 1 comment

Facebook made a dual set of announcements this week pertaining to Facebook Connect, the universal-log-in product that it offers to third-party developers and Web sites. Both are aimed at making Connect more ubiquitous: first, a tool called "Translations for Facebook Connect" that simplifies the process of translating the product into international languages, and second, the "Facebook Connect Wizard" for incorporating the product into a site with little developer expertise required.

Facebook first announced that Connect would be available in a multilingual format this summer. Now, the tool can be used to translate any site into the language of a given user who's logged in with Connect.

Last we heard, about 15,000 sites had implemented Facebook Connect, a product that statistics firm Hitwise says gave the social network enough momentum to propel it past once-bigger rival MySpace in terms of U.S. traffic. Launching international translations of the main Facebook site--which the company ended up "crowdsourcing" to users starting early last year--is largely credited with kickstarting the social network's growth overseas.

Facebook now has over 300 million active users around the world, a sizable majority of which are outside the U.S.

Plugging in Facebook Connect information with the three-step 'wizard.'

(Credit: Facebook)

"Establishing a presence on the social Web requires fundamental building blocks," a post by Facebook employee Alex Himel explained as it announced the Facebook Connect Wizard. "Facebook provides these essential tools, including identity for a great registration system, and immediate access to 300 million active global users. Facebook Connect gives entrepreneurs of all sizes--and with varying developer resources--the ability to build traffic efficiently through reaching a relevant audience, while offering an engaging user experience."

The new Connect Wizard takes only three steps, Himel's post said.

September 23, 2009 9:56 PM PDT

Facebook wastes no time putting FriendFeed to work

by Caroline McCarthy
  • 3 comments

PALO ALTO, Calif.--Facebook has unleashed a Tornado, and it's hoping that some eager engineers will go catch it.

Earlier this month, Facebook released the open-source Web server framework called Tornado, which powers the real-time streaming behind its latest toy, social feed aggregator FriendFeed. And on Wednesday evening at the office that most recently housed the FBFund incubator program, senior open programs manager David Recordon and director of products Bret Taylor held a "tech talk" to pitch Tornado to a crowd of several dozen interested members of the Web development community.

"We had actually been planning on open-sourcing (Tornado)" prior to Facebook's acquisition of FriendFeed, said Taylor, who had served as CEO of the start-up. "When we got to Facebook we thought it was a really good opportunity to do it."

The slant of Wednesday evening's talk (which was quite technical, so I won't be going into significant detail): if you're dealing with real-time, streaming content, Facebook thinks Tornado is for you. And if you've been listening to anything that Facebook has been saying recently, it believes the real-time Web is the future for everyone--not just its own company.

"FriendFeed's a real-time system," Taylor said as he described how the Python-based Tornado framework's non-blocking nature was ideal for real-time Web services. "Essentially, every active user of FriendFeed maintains an open connection to the FriendFeed servers."

Both Recordon and Taylor are recent arrivals at Facebook: Recordon joined Facebook last month as its resident open-source guru, and the company had acquired FriendFeed a few weeks earlier in a deal that brought on board both a top-notch engineering team (its founders, including Taylor, were Google veterans) and cutting-edge technology for amassing and indexing real-time Web conversations--so cutting-edge, in fact, that it was unclear as to how the mainstream would ever actually accept it.

At the time, there were questions about what, exactly, Facebook would actually do with FriendFeed. In the meantime it's become clear that acquiring the would-be Twitter rival allowed Facebook to leap ahead with some of its development of new, real-time-focused features as well as to enhance existing ones with FriendFeed's technology and brainpower.

Open-sourcing the technology doesn't have an obvious financial end for Facebook. But it will ideally mean that some of the developer community will be marching to Facebook's beat, at a time when the company continues to compete with the far smaller Twitter for a majority share of what's come to be known as the real-time Web.

As for its Python foundations, Taylor said that FriendFeed had been looking to build Tornado in a manner "sophisticated enough that we could do all the things we wanted but well known enough so that a new engineer could theoretically understand our code base right away...Python has a lot of its flaws, I wish it had real inline functions like Javascript, but for all of its flaws it's actually pretty nice to use in practice."

Taylor told me afterward that no concrete plans have been put into action as to which Facebook features may be getting a FriendFeed makeover (so as to speak) but hinted that one getting talked about for some enhancement from the former FriendFeed team is Facebook Chat, the site's instant messaging client, because of its obviously real-time nature.

Tornado isn't the first technology that Facebook, still criticized by some of the open-source community for its heavy reliance on proprietary technology and a login wall, has released as open-source code: well over a year ago, the company released the code for a significant portion of its developer platform.

September 18, 2009 3:39 PM PDT

A peek at Twitter's new 'retweet API'

by Caroline McCarthy
  • 3 comments

A mockup of Twitter's new 'retweet API' interface

(Credit: Twitter)

The development team at Twitter has released a mockup of its forthcoming "retweet API"--basically, the first formal way that Twitter has baked retweets, the copying and attribution of other Twitter users' posts, into its own product. It displays the user avatars of members who have retweeted a given tweet below the original, "collapsing" them into a single space.

Some background detail on the forthcoming new API: Retweets have been a mainstay of Twitter for some time now, but the feature was created by users rather than officially. Several third-party Twitter clients have built in retweet buttons, and some apps, such as Tweetmeme, have created a way to tabulate them like a Digg count, but it's never been worked into Twitter's Web site or API.

What's interesting is that the new format, assuming that this is how the timeline ends up looking, can provide a quick, one-glance way to see just how influential a given Twitter user or individual tweet is, adding a new dimension to measuring Twitter influence beyond the follower count. If you see a lot of little retweet icons, for example, you might stop and take a closer look at a tweet (or the user behind that tweet) that you might otherwise have skimmed past.

What's also interesting is that it looks like retweet counts get cut off at 100, with higher ones displayed as simply "100+." I'm guessing that, say, CNN Breaking News generally gets a lot more than that.

When they were announced, the changes to Twitter retweets weren't met with a thoroughly warm reception. "Asking developers to collapse retweets in timelines is onerous, complicated, and confusing," the forum post by Twitter's Marcel Molina said in response to developer concerns that the collapsed-retweet format would do more harm than good. "We're not going to do it that way. We are going to add a resource that gives you all retweets for a given tweet. In timelines, you will get only the first retweet. You can then request all retweets for that tweet at any time to get up to 100 retweets that have been created for it."

September 15, 2009 2:13 PM PDT

Facebook at TechCrunch50: Engineers are our lifeblood

by Caroline McCarthy
  • 1 comment

Facebook's Aditya Agarwal shows off its new Prototypes feature at TechCrunch50.

(Credit: Josh Lowensohn/CNET)

SAN FRANCISCO--Facebook took the stage on Tuesday afternoon at the TechCrunch50 conference for a "Developer Garage" event, to highlight just how important its team of engineers is to the company--and to unveil a new feature to let users play around with what they're up to.

Facebook engineering lead Aditya Agarwal unveiled a new offering called "Prototypes," which makes internal projects on the site accessible as applications on its developer platform. "Some of them are going to be buggy," Agarwal said. "Some of them are going to be super polished."

Prototypes, which is sort of like Facebook's version of Google Labs, had accidentally been unveiled in a company Twitter post earlier on Tuesday afternoon. "It's difficult to predict just what Facebook engineers will come up with next," Agarwal said of Prototypes, which has since been elucidated in a post on the company blog.

Many of Facebook's hottest new features were created in late-night employee "hackathons," Facebook Vice President of Engineering Mike Schroepfer told the audience. Its new iPhone app was created by a single engineer (someone from Facebook told me that this employee was actually a summer intern, which makes it even more impressive), its "Facebook Lite" low-bandwidth-friendly site option was created by three engineers, and the brand new status tagging feature was built in a hackathon.

Some of the new prototypes, Agarwal explained, are photo tag searches, desktop notifications, and a way to filter news feed items to see which ones your friends have recently commented on.

Considering TechCrunch50 is an event devoted to new Web start-ups, Facebook also had a pitch for the entrepreneurs behind them: employee Justin Osofsky then came onstage to talk about Facebook Connect and why start-ups ought to implement . He cited the power of being able to share information on such a massive network, the advantages of not requiring a separate registration process, as well as the proven jumps in page views and traffic that some of the 15,000 sites currently using Facebook Connect have experienced.

At TechCrunch50, Facebook conveniently was able to make the dual announcement that it's cash flow positive and just hit 300 million active users. There are 6 billion minutes spent on the site every day, Schroepfer explained, 1 billion chat messages sent, and 80 billion photos stored on the site (20 billion individual photos, each stored in four different formats).

Within an hour of the site opening up the floodgates to vanity URLs this summer, 1 million had been reserved, Schroepfer explained. He reiterated that the company's engineers were what kept it all afloat.

"The problem with this is, we (were) basically asking 200 million people to show up at the Web site at about exactly the same time," Schroepfer said. "Most people would call this a denial of service attack. We called it a product launch."

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About The Social

CNET News' Caroline McCarthy is a downtown Manhattanite who believes that, despite popular opinion, the Web can actually help your social life. She's happily addicted to fun social-media tools from Twitter to Yelp to Facebook, sends an inordinate number of text messages, and has a tendency to waste time at the office reading restaurant blogs. Here, she explores all facets of the Web's gregarious side, as well as the unique tech culture in her home city of New York. (Don't call it Silicon Alley.)

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