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November 12, 2009 1:19 PM PST

Bill Gates' home tour on charity auction block

by Don Reisinger
  • 45 comments

A tour of Bill Gates' mansion in Medina is going for a hefty price tag. The bid to tour his house (and have him guide you around) is up to $35,000. Last year, the tour sold for $8,600, the Seattle PI is reporting.

But before you run out to start bidding, it's only available to those who work at Microsoft as part of its annual charitable giving campaign. According to the Seattle PI, word slipped that the bidding was on the rise this year from Microsoft CIO Tony Scott at the Society for Information Management's SIMposium on Tuesday.

The Seattle PI is saying that employees can also bid to go on a run with CEO Steve Ballmer and the opportunity to buy the "World's Best Bologna Sandwich." But it's the tour of Gates' house that receives top billing every year. And for good reason--that thing is huge.

But all this talk of going on a tour of Bill Gates' house begs an important question: how much would you pay to talk a walk around Bill's house? Let us know in the comments below.

And just to start things off: $500. That's my limit.

September 17, 2009 8:23 AM PDT

BlackBerry Tour trackball issues--how widespread?

by Don Reisinger
  • 20 comments

BlackBerry Tour, which is available to both Verizon Wireless and Sprint customers, is under scrutiny for trackball issues that have led some Tour owners to return the smartphones.

The question is: how widespread is the problem?

TownHall Investment Research's David Eller said in a research note this week that he has consulted "experts" who have determined Research In Motion is having a "big trackball problem, especially with the Tour," which was launched in July.

BlackBerry Tour

(Credit: CBS Interactive)

Eller wrote that BlackBerry Tour owners are being forced "to clean the trackball frequently and preferably with compressed air." When they don't clean the trackball, the issues get worse, leading them to bring the device back to the store for repairs or returns.

It has gotten so bad, Eller contends, that Sprint's "return rates have been climbing toward 50 percent."

A 50 percent return rate on a mobile phone would be huge. But Sprint is telling a much different story.

"We experienced a small percentage of early production Blackberry Tour smartphones with trackball issues," a Sprint representative said in a phone interview Wednesday night. "As soon as the issue was identified, we worked closely with our partners at RIM to resolve the problem quickly. Any customer experiencing issues with the Tour should visit a Sprint service and repair center."

Sprint, which said it had never worked with TownHall Investment Research prior to the research note's release this week, said the number of BlackBerry Tour returns it experienced "weren't even close to 50 percent." The Sprint representative said it was "a very small percentage." He wouldn't release exact figures but did say the percentage was in line with other new devices that experience some hardware problems at launch.

But Eller didn't only mention Sprint. In the same note, he wrote that "Verizon is experiencing serious problems with the Tour." He claimed that "Verizon will soon be getting new smartphones from Motorola and Palm that compete with RIM. Verizon is angry about this recurring trackball problem and is telling its retailers to expect strong support for the new Motorola phone."

However, Verizon spokesman Jim Gerace said in a phone call Thursday that the "BlackBerry Tour has the lowest return rate of any smartphone Verizon Wireless is selling. In fact, its return rate is one of the lowest among all the products our company sells."

That said, Gerace did acknowledge that BlackBerry Tour devices did experience trackball issues when they were first released. He said that his company "caught it pretty early and we didn't sell many with the bad trackball."

Gerace offered a biting response yet when I asked him about the accuracy of Eller's contention that Verizon is angry at RIM and will be strongly supporting a new Motorola device.

"That is blatantly not true," Gerace told me. "Just look around at our advertising. Does it look like we're not pushing the BlackBerry Tour?"

RIM did not immediately respond to requests for comment.

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About The Digital Home

Don Reisinger is a technology columnist who has covered everything from HDTVs to computers to Flowbee Haircut Systems. Besides his work with CNET, Don's work has been featured in a variety of other publications including PC World and a host of Ziff-Davis publications.

Don writes product reviews for InformationWeek and is a regular contributor to Processor Magazine. You can visit his personal site at DonReisinger.com or if you would like to email Don with questions or comments, drop him a line at CNETDigitalHome@gmail.com. He is a member of the CNET Blog Network and is not an employee of CNET. Disclosure.

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