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The Digital Home

Read all 'credit' posts in The Digital Home
June 22, 2009 2:40 PM PDT

By giving credits, Apple gets credit

by Don Reisinger
  • 68 comments
iPhone 3G S

The iPhone 3G S is having some activation troubles.

(Credit: Apple)

Some iPhone 3G S customers are having trouble getting their new handhelds activated.

An Apple e-mail sent to those being affected by the issue said that it could take up to 48 hours to complete the device's activation. The e-mail claims the delay was due to "system issues" and "high activation volumes." It started after the iPhone 3G S was released last Friday.

But not all is lost. Apple told affected customers that it would offer them a $30 iTunes Store credit for "the inconvenience this delay has caused."

Apple has a proven record of trying to do what's right after it makes mistakes; this is no exception.

... Read more
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About The Digital Home

Don Reisinger is a technology columnist who has covered everything from HDTVs to computers to Flowbee Haircut Systems. Besides his work with CNET, Don's work has been featured in a variety of other publications including PC World and a host of Ziff-Davis publications.

Don writes product reviews for InformationWeek and is a regular contributor to Processor Magazine. You can visit his personal site at DonReisinger.com or if you would like to email Don with questions or comments, drop him a line at CNETDigitalHome@gmail.com. He is a member of the CNET Blog Network and is not an employee of CNET. Disclosure.

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