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The Digital Home

September 5, 2007 1:30 PM PDT

Another Apple and AT&T debacle in the works?

by Don Reisinger
  • 5 comments
Steve Jobs

Steve and his only friend

(Credit: CNET Networks)

With most of the focus being placed on new iPods, much of my focus (yes, I watched it) was on the Starbucks deal.

And while some coffee fanatics believe this is the greatest announcement since the iPod itself, I'm left wondering if there are some implications for AT&T.

Considering every wireless-equipped Starbucks in the nation is using T-Mobile's services and that same company is an AT&T competitor, how much can AT&T like the announcement made today that the iPod Touch and, more importantly, the iPhone will be able to connect to the Starbucks Wi-Fi? I think AT&T is upset.

... Read more
September 4, 2007 4:32 PM PDT

A nice yawn while others wait for the Apple press conference

by Don Reisinger
  • 6 comments
Steve Jobs

Ol' Stevie

(Credit: CNET Australia)

Am I the only person in the world who couldn't care less about tomorrow's Apple press conference?

As I was reading the news, one story dominated headlines: Apple's big press conference tomorrow. And while I understand people get excited for this kind of thing because of the promise for new Apple products, I can't help but scoff at this excitement.

... Read more
September 3, 2007 9:46 AM PDT

What is with "i" and "HD"?

by Don Reisinger
  • 3 comments
iPod

I, I, I, I, I!!!!

(Credit: Apple)

Am I the only one who has noticed that most products today feature an "i" or "HD" in the model number or name? What is with this? I don't know about you, but I'm fed up with all of this crazy lingo.

The "i" phenomenon started with the iPod, which quickly filtered down to iPod accessories, which quickly filtered down to the rest of the business once everyone realized that putting an "i" before a name may make people think it has something to do with the popular DAP. After all, it makes sense: if you're an entrepreneur trying to sell a junker, you don't want to call it what it is, you want people to believe that it's comparable to an iPod or has something to do with Apple.

I actually heard a few suckers at a Sam's Club discussing this. As I was looking around, I heard one of them claim that a product "must be good -- it's made by Apple." A couple of minutes later, the couple was walking out of the store with an iHome clock radio in hand. Unfortunately, I didn't have the heart to explain to the woman that just because the name has an "i" in front of it, it doesn't mean it's made by Apple. Oh well.

... Read more
September 1, 2007 1:44 PM PDT

Where tech and business collide

by Don Reisinger
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CNET

Big 4 or CNET?

(Credit: CNET)

For those of you who are unaware of my history, I used to work at an unnamed Big 4 auditor before I made my move to writing. Back then, my life was one big blur of hard work, mental exercise and boredom.

My whole life I enjoyed technology and the world of gadgets, but I never seemed to have an outlet to express it. So, with quite a bit of luck, I was able to start in this business as a volunteer writer who wrote feature length articles that were assigned to me. From there, I was offered a position with Ziff-Davis as a part-time blogger, and then parlayed that experience into more writing gigs. Today, I'm lucky enough to be a tech journalist who spews his beliefs to people like you every day. And while I understand that you sometimes disagree with my opinion on a given subject, I respect your belief and welcome any retort you may set forth. Trust me, I have learned over the past few years that no one can be right about this business all the time, but if you love what you do and truly believe what you say, you'll never lose sight of the truth.

But with over 15 publications currently asking me to express my opinion or write up features on a daily, weekly or monthly basis, I commonly find myself reverting back to the days as "big bad auditor Don." When I was an auditor, I knew business inside and out and was lucky enough to see how CEOs, CFOs and the rest run a successful operation. But what always struck me was how different tech companies are from every other industry.

Tech companies are typically run by visionaries or young people that were the original creators of the product or service. And while other businesses have the same kind of operation, it always seemed that tech companies were different -- until they became too big.

Small tech companies don't have employees wear suits to work each day and more often than not, the employees will roam around the halls with a tee-shirt ans jeans on. Working for a tech company seemed fun, appealing, and more often than not, relatively laid back -- nothing like my job as an auditor.

Knowing business is important in tech writing. I'm a firm believer that if you don't know business, you simply don't know technology. Everything that guides these products from R&D to our store shelves is governed by the business world. If the execs think a product will succeed based on countless days of research and market analysis, you'll see it. If, after research is complete, those same execs believe a product isn't suitable for the market they are targeting, it'll die on the vine.

Sometimes, products slip through the cracks and perform poorly because of issues that were either unforeseen or ignored. Other times, expected junkers become hits because they fill a void in a market. Either way, this business is unique.

Try to find me another industry that's as unique as the tech industry. How many different sites are able to update news every single day with at least thirty or forty stories? More often than not, people read these stories because they share the same love for tech that I, and the rest of the journalists in my field share.

That said, we must never lose sight of the fact that business dictates this business and the dollar sign will trump all. Sometimes companies are wrong and other times right, but we're lucky enough to live in a world where the majority of technology products fall under the "good" category.

August 31, 2007 10:30 AM PDT

Hands-on Friday: Samsung HT-TX75

by Don Reisinger
  • 1 comment
Samsung HT-TX75

Samsung HT-TX75

(Credit: Samsung)

The Samsung HT-TX75 is a well-rounded home theater solution that doesn't break the mold, by any means, but is a well-equipped device that is worth the $499 (and sometimes lower) price tag.

Before I tell you about what I liked and what I didn't, I want to point you to the following CNET Review performed by the ever-capable John Falcone. Although he reviewed the Samsung HT-X70, the head unit is roughly identical to the HT-TX75, but the speakers and a few other specs are different. For this reason, I will not be rehashing the in-depth coverage of those features that are the same as the HT-X70. In case you're wondering, the HT-X70 was given a 7.1 out of 10 by Falcone.

First Impressions

The first thing that will strike you with the HT-TX75 is the device's stylish head unit. With a sleek black finish and a host of options including a hidden USB port for easy connectivity of an iPod or other USB-capable device, XM capability, wireless speaker capability and support for DivX, the HT-TX75 will immediately strike you as a capable product.

One of my favorite features of this home theater in a box is its five-disc CD/DVD changer. Not only did I appreciate just one trip to the system, but the remote's disc skip button basically allowed me to be lazy and sit in my chair when we were ready to watch the next movie. That said, there is no easy way to know which film is next and I sometimes found myself waiting for each movie to load before I could decide if that was the intended disc.

Another great feature of the device, as John pointed out in his review of the X70, is the HDMI upscaling to 720p/1080i. Usually, I'm not a fan of upscaling DVDs to 720p or 1080i because if it's not done well, the picture looks worse than if it was a simple 480p image. With that in mind, I was quite impressed with the TX75's upscaling abilities.

And while I tend to get sucked in by a good remote more than anything, the Samsung remote leaves a bit to be desired. And although my hand size is above average, the remote is still too long for anyone to hit a button on the bottom and the top without sliding it back and forth in their hand. Besides that, the buttons are in awkward positions and the range of button sizes didn't help in any way. All in all, the remote is pretty bad.

Samsung Remote

Samsung Remote

(Credit: CNET)
... Read more
August 31, 2007 6:41 AM PDT

NBC says bye to iTunes, hello to piracy and lost revenue

by Don Reisinger
  • 5 comments

In news that comes just weeks after iTunes' loss of Universal Music Group, NBC has officially canceled its contract with iTunes, citing the need for stricter piracy controls and higher pricing that Apple was unwilling to provide. That said, NBC will still continue to sell its programming on iTunes until its contract runs out in December.

In other words, January will be the month that NBC sees a severe increase in the piracy it's trying to so hard to curb.

NBC logo

Bozos of the month

(Credit: NBC)

I'm not quite sure what any of these companies are thinking. First, Universal Music Group steps away from the third-largest music retailer in the world because it thinks iTunes is suffocating it, then NBC walks away to make more money and stop people from stealing its media. But what both companies don't understand is that they need Apple far more than Apple needs them.

Let me paint a scenario for you of what happens as soon as NBC pulls its programming off iTunes.

... Read more
August 30, 2007 9:28 AM PDT

Future Implications: Why the Gphone will fail

by Don Reisinger
  • 8 comments
Google

No way, Gphone

(Credit: Google)

There's nothing quite like rumors. Whether it's the pudgy Nano or the Google Phone, there is always something worth speculating about. But before we start telling the world about the rumored Google Phone (or Gphone as it has come to be known), it's time we consider the environmental factors that will cause this device to be a failure -- if it's real, that is.

If Google decides to break out of its shell and release a new cell phone that some are calling the "iPhone Killer," it will be a huge mistake.

As I've mentioned before, the only way for Google to make any headway in the cell phone business is through the help of the 700MHz spectrum. With this tactic in mind, Google could create its own phone that works like Skype on the spectrum and in the process, kill off the entire cell phone industry. But for Google to throw a device into the cell phone business on domestic and international carriers would not only be a mistake, it could be an indication that Google is getting in over its head.

... Read more
August 29, 2007 6:34 PM PDT

Movies to video games: Where entertainment has traveled

by Don Reisinger
  • 1 comment
BioShock

BioShock

(Credit: Gamespot)

As I mentioned over the weekend, video games have once again become part of my life. And as I explore far away lands like Hyrule or Gaia, along with newer places like the city of Rapture in BioShock, I can't help but be amazed at how far video games have come in the past decade. And with that in mind, I'm left wondering why the New Release rack at Blockbuster is still filled with 90 percent garbage. For a business that relies on entertaining people, the movie industry really needs to take some pages out of the video game play book.

Video games have become the most entertaining form of enjoyment. Period. Think back to some of the new movies you've watched in the past few years and tell me how many of these justified the two hours you wasted watching it. Chances are, that number will be quite low when compared to the number of great games you've played in the last year. Of course, the reason for this is quite simple: The movie industry has become monolithic and its very business model has become derivative and outdated. There is very little drive for anyone to make a unique and extremely exciting movie anymore because producers know that many of us will go out and watch the garbage no matter how bad it is. On the other hand, video game developers--largely relegated to second-class by the Hollywood-types--have something to prove. And in the process of proving themselves, it's the video game developers that are providing the real entertainment.

... Read more
August 28, 2007 8:37 AM PDT

The Steve Jobs master plan: iPhone hacking

by Don Reisinger
  • 26 comments

When Steve Jobs and company first envisaged the iPhone, a few things surely came to mind. First, Apple wanted a phone with an appealing design and advanced functionality. In essence, the company wanted a device that was nothing like its predecessors. And while it achieved this feat, Apple was still in need of a carrier. It went to Verizon and others, but it was AT&T that was able to offer it what it wanted: revenue sharing on activations and service plans. Basically, Apple was able to sell the device, make a profit and even capitalize on the iPhone's popularity through AT&T service plans.

And while some may claim the iPhone's real bread and butter is in the AT&T service plans, I disagree. To say that Apple has too much to lose in allowing iPhones to be hacked is a severe misconception.

The rationale for that viewpoint seems to make sense: Apple is getting a cut of every service plan, and with millions of users, the revenue benefits are nothing to scoff at. But what it loses sight of is Apple's real intention.

Steve and his gateway device.

(Credit: Declan McCullagh/CNET News.com)

AT&T is a means to an end. Apple wanted to make a splash in the cell phone business and needed a carrier to do so. The revenue generated from plans is a bonus and was only possible because of the significant leverage Apple wielded before the iPhone's release. The iPhone is not the be-all, end-all of Apple devices--it's a gateway.

More than anything else, Apple is a hardware manufacturer and it relies upon the sales of its core businesses: computers, iPods and multimedia equipment. The iPhone is just another piece of the Apple domination puzzle. Much like the revenue generated from iTunes purchases, the revenue gained from AT&T service plans is a nominal amount when compared to the future benefits of iPhone (and Apple) saturation.

When Apple entered the cell phone market, it had to prove itself. But it was able to negotiate the best cell phone deal in history for one reason: its prior success with the iPod. If there was no such thing as an iPod, would Macs be gaining market share? Would the Apple TV have ever come out? Would Apple be as popular as it is today? No. Much like the iPhone, the iPod was a gateway device that helped catapult the company into other businesses and more beneficial enterprises.

Was it Steve Jobs plan all along?
Prior to its release, the iPhone was being hailed as a landmark device which, unlike most other GSM phones, was locked down to one carrier. After all, it made sense: Apple entered into an exclusivity deal with AT&T (albeit begrudgingly) and was forced to make the device as "unhackable" as possible. But as we all know, nothing is unhackable.

Steve Jobs did his part--he locked the iPhone down quite well and kept saying that he was all for AT&T. He even talked up the fact that the BlackBerry does quite well on AT&T's service just to maintain the iPhone's significant buzz.

But Steve Jobs is not a dumb man. He knew that by making the iPhone exclusive, he was losing out on a significant market of people both home and abroad and his vision for the future of Apple included those that were left out. But alas, the exclusivity deal wasn't that hard to swallow. He, like all of us, knew that people would immediately start to hack the iPhone and unlock it for use on T-Mobile and other services abroad. And once that happened, the benefits could far outweigh the costs of such a hack.

Unlocking a cell phone is neither illegal nor in any direct violation of laws. Apple can't stop anyone from unlocking a cell phone, and to be honest, I don't think it really cares. Apple is playing this recent iPhone unlocking news perfectly. If it overreacted and stopped the hack, it could stymie its future revenue gains, but if it endorses such a maneuver, it effectively leaves AT&T out to dry. Isn't it ironic that AT&T lawyers went knocking on the doors of the hackers while Apple lawyers sipped tea at home?

With a new unlocking procedure in place, the iPhone will become as ubiquitous overseas as it is in the U.S. In a matter of days after the best iPhone unlock is released, we will witness a flurry of sales that will create a watershed moment for Apple.

Here's my prediction: the iPhone unlock will be simple enough for both casual and hard-core users alike to use their new device anywhere. From there, those who are not yet Apple fans will realize the ease of use that comes with Apple products and they will pick up either an iPod--if the iPhone's isn't enough--or a Mac, if it is. Much like the iPod, the iPhone will prove to be a substantial long-term revenue-getter for Apple that will far exceed the lost revenue from the AT&T contract. In fact, it wouldn't surprise me if Mac notebook and desktop sales exploded in the next quarter because of this unlock.

Lest we forget, Apple is a company that thrives on hardware sales. Its main business model is to develop appealing products and release them to the public in a way that will make consumers want more Apple devices. Think of how many Apple products there are and consider how many of these products are specifically designed to complement each other. The iPhone is no different--it welcomes us all to the world of Mac OS X--albeit in a stripped-down way--and makes everyone wonder about the benefits of owning other Apple products. In essence, it puts Apple into another realm of our subconscious.

Steve Jobs is probably one of the most intelligent and forward-thinking CEOs who has ever graced the tech industry. Jobs understood that AT&T service plans were a disposable by-product of iPhone sales and realized that the iPhone was just another piece in the puzzle of Apple's complete domination of this industry.

Apple anticipated consumers' next move and did so in a way that would make any businessperson proud. The iPhone was never meant to be a standalone product, it was designed to make Apple the most complete technology company in the world. And with an unlocked iPhone, this could very well become a reality.

August 28, 2007 7:42 AM PDT

Part 2: Where failing used car salespeople come to rest: ShopNBC

by Don Reisinger
  • 1 comment
ShopNBC

Another ode to Elliot

(Credit: ShopNBC)

In part one of this two part series, I introduced you to a young fellow named Elliot. Elliot, a blue shirt wearing, black-haired salesman on the ShopNBC channel was in the process of selling an HP notebook, an HP printer and a digital camera. If you're interested in his hilarious, yet amazingly error-prone dissertation on why you should buy this gaggle of goodies for a mere $1000, then head on over to this site. If not, then keep reading.

When I last left you, I promised stories of peer pressure, body building and Vista excitement. Luckily for you, oh faithful reader, I shall not disappoint. But I must warn you: if you have not read part one of this two part saga, please do not read on, for there are spoilers ahead.

As Elliot was describing the HP notebook with that "uncrashable" Windows Vista Business installation, he had an epiphany. Instead of wasting our time with sales pitches that just weren't working, Elliot decided to go back to school. How you ask? Well, instead of talking about the notebook's classroom practicality, Elliot reminded us of days that are best left in the past: bullying.

In Elliot's own words, this HP computer is something that "kids will be proud of." They will no longer need to walk through school telling everyone that they're using a Mac or those incredibly ugly Dells, why no! From now on, 9-year old Johnny can tell 10-year old Billy the Bully that he is proud to own an HP laptop featuring a 15.4-inch widescreen with Vista Business and an Intel Core Duo. Proud!

Elliot, obviously remembering his childhood, left nothing to chance. Instead of wasting time talking about 3D windows, he went to the jugular. He almost lost me before he pulled out his ace in the hole. But as soon as he mentioned peer pressure, I was immediately brought back to D.A.R.E. class with Officer Casey, and I melted all over again. This man, Elliot, had me on the edge of my seat.

But rest assured friends, this was just the tip of the iceberg. Next up, Elliot told us how lightweight this svelte beauty was. Tipping the scales at just under six pounds, this laptop is nothing like the rest of the laptops on the market -- those fifteen pound clunkers! Why, no! Instead of forcing you to use both hands, Elliot showed us all that he could lift this laptop "with what? Three fingers?!" And while this may sound like a simple feat, think again -- Elliot was a small man with some muscle issues, for sure. After all, if he can lift up a notebook with just three fingers, can you imagine what you can do with it? Just think of the possibilities!

... Read more
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About The Digital Home

Don Reisinger is a technology columnist who has covered everything from HDTVs to computers to Flowbee Haircut Systems. Besides his work with CNET, Don's work has been featured in a variety of other publications including PC World and a host of Ziff-Davis publications.

Don writes product reviews for InformationWeek and is a regular contributor to Processor Magazine. You can visit his personal site at DonReisinger.com or if you would like to email Don with questions or comments, drop him a line at CNETDigitalHome@gmail.com. He is a member of the CNET Blog Network and is not an employee of CNET. Disclosure.

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