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Microsoft apologizes for Cashback glitches

Microsoft on Monday apologized for glitches on its Live Search Cashback site, which frustrated online shoppers looking to scoop up Black Friday deals.

Amid heavy volume on Friday, consumers encountered a range of problems from site sluggishness to seeing the wrong amount of cash back show up in their accounts.

The problem was particularly acute with shoppers who were looking to take advantage of a promotion with Hewlett-Packard that offered buyers a 40 percent discount when visiting HP.com through Microsoft's Live Search Cashback. Some shoppers, however, reported seeing only a 3 percent cash back amount posted to their account. … Read more

Blockbuster working on Live Mesh app

Blockbuster and Microsoft are working together on an effort to use Live Mesh as a means to give consumers a way to reach their video content from a variety of devices.

A Microsoft representative said on Monday that Microsoft's Live Services team is working with Blockbuster on "building some demo Mesh apps."

It's the latest tie-up between the companies. Blockbuster is already one of the early customers for Microsoft's Exchange Online hosted e-mail service.

Live Mesh debuted in April, but at the time was largely limited to PC and Web file synchronization. However, Microsoft said … Read more

Microsoft's Surface to drive BMW customization

BMW has been among the leaders in high-tech car innovation, occasionally even jumping too far ahead of what its older customers preferred to use.

So it should be no surprise that the German carmaker wants to lure in potential customers with another cool high-tech tool.

The BMW Product Navigator, which employs Microsoft's Surface computer, lets potential customers hand-pick options, then see a computer-generated video of their future car in action.

By placing mini discs on the computer table, customers at dealerships can add features like wheels in designing their customized BMW. Users can also use Microsoft's multitouch Surface … Read more

Microsoft, Yahoo said in talks on search deal

Updated 6:15 AM PST November 30

According to one report, Yahoo and Microsoft may once again be working on a search deal.

The Times of London reported this weekend that Microsoft is in talks to acquire Yahoo's search business for $20 billion. According to the paper, former AOL CEO Jonathan Miller and fomer Fox Interactive President Ross Levinsohn are set to head the effort.

"Senior directors at Microsoft and Yahoo are understood to have agreed the broad terms of a deal, but there is no guarantee that it will succeed," The Times said in its report. … Read more

Dealer files antitrust complaint against Microsoft

A Dutch software dealer has filed a complaint against Microsoft with the European Commission, arguing that the company's pricing policy in Europe violates antitrust laws.

Company owner Samir Abdalla's complaint is that Microsoft charges at least a third more for its software in Europe than it does in the U.S. Abdalla's lawyer, Gerard van der Wal of the Houthoff Buruma practice, said his client had begun a legal proceeding "this week" and was seeking clarification from the commission.

"At this stage, we are asking the court to accept that there has been a … Read more

Five big things Microsoft got right

With so many people pointing out the external challenges and internal missteps from Microsoft, it is easy to pile on criticism.

One longtime watcher of the company, Directions on Microsoft, has a new report out looking at five big things the software maker has done right.

The analysis is on the Internet and worth a read.

Directions on Microsoft points to the company's appeal to developers, its focus on software, its reliance on others to sell its products, along with the fact it targets technology for the masses and takes the long view.

For sure, these are the things … Read more

Microsoft ranked fifth worst spam service ISP

Microsoft is listed fifth in the Top 10 list of the worst spam service ISPs compiled by Spamhaus.org.

Spammers are advertising links to sites that "peddle fake pharmacy products, porn, and Nigerian 419 scams" on Microsoft's Live.com and Livefilestore.com sites because they know that the Microsoft sites won't get blocked by antispam groups, writes Brian Krebs on his Security Fix Blog at the Washington Post.

Spamhaus has been alerting Microsoft to the problem for some time, but to no avail, Richard Cox, Spamhaus' chief information officer, told Krebs. Other security companies, including McAfee … Read more

Ray Ozzie's dream of connectivity

Steven Levy writes about Microsoft Chief Software Architect Ray Ozzie in the latest issue of Wired. The nearly 7,000-word profile doesn't offer many new revelations about the software-plus-services or cloud-computing efforts that Ozzie is leading at Microsoft, but it provides a vivid portrait of Ozzie's path from the University of Illinois in 1973 to taking over Bill Gates' software czar responsibilities in 2005.

Following is an excerpt from Levy's profile characterizing the Gates-Ozzie relationship:

Ozzie left IBM and founded a startup called Groove Networks, which made collaborative software. Released in 2001, the Groove app was terrific … Read more

Energizer says Microsoft's a great host

SAN FRANCISCO--One might think that as a CIO, it would be tough to have someone else running all of your desktops and many of your servers.

Not so, says Randy Benz, CIO of Energizer. For more than three years, Energizer has handed off much of those duties to Microsoft. And he'd be fine with Microsoft running just about everything, save perhaps for the company's iconic battery-powered bunny.

"If I never run another server in there for the rest of my life, I'm as happy as can be," Benz said over lunch last week following the … Read more

Windows Live Search to be rebranded Kumo?

Microsoft is expected to rebrand and relaunch its Windows Live Search, according to various reports.

There have been tremors on the Web that Microsoft was considering a new brand name for Live Search, and now the site LiveSide is reporting that Microsoft has taken control of the domain name Kumo.com and is directing internal traffic to it as a test site.

The rebranded site is expected to launch early next year, according to a TechCrunch report that cited a source within the company. Very few people in the company are privy to the chosen name of the new brand, … Read more

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