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October 20, 2009 1:31 PM PDT

AT&T enlists employees to oppose Net neutrality

by Marguerite Reardon
  • 33 comments

Advocacy groups say AT&T has gone too far in its lobbying efforts to oppose the Federal Communications Commission's new proposed Net neutrality regulations.

This week AT&T's top lobbyist Jim Cicconi sent a memo to managers urging them to encourage their families and friends "to join the voices telling the FCC not to regulate the Internet."

Over the past few weeks, the battle over Net neutrality has heated up as the FCC is set to start the ball rolling on a process that will make the agency's existing open Internet principles official regulation.

AT&T has been one of the biggest opponents of the new regulation, along with Verizon Communications and cable company Comcast. On the other side of the debate are consumer advocacy groups and large Web-based technology companies, such as Google and Amazon.

The phone companies have rallied support among some congressional leaders, both Democrat and Republican, who have sent letters to the FCC opposing new regulation. And the advocacy groups and big Internet companies have done the same.

But many advocacy groups say that AT&T has crossed the line by suggesting to its employees that they use their personal e-mail addresses to post comments opposing Net neutrality regulation. These groups believe that AT&T is deliberately trying to create the appearance that average citizens oppose the Net neutrality regulations.

"AT&T is practiced in spending money on so-called astroturf groups to give the appearance there is widespread support for their agenda," said Timothy Karr, campaign director for the advocacy group Free Press.

AT&T defended its actions by saying that it is merely rallying support for its cause.

"We were providing important information to our employees," said Michael Balmoris, a company spokesman. "And it was up to them to respond personally. If they use their company e-mail that is fine, too. It was not a mandatory business request."

Balmoris argued that groups such as Free Press and Public Knowledge also mobilize people on the Web. They send e-mails to thousands and provide talking points and even form letters that they can send to congressional leaders or post as comments.

This is true. But Karr argues the main difference is that Free Press and other advocacy organizations do not pay the people who post those comments and send those letters. What's more, their Web campaigns are built around people who have specifically asked for information on the subject and are generally already in support of Free Press' positions.

"Our activists aren't on our payroll," he said. "And they come to us looking for information. When a letter like this is sent to every manager from one of the company's most senior executives, it's hard to imagine AT&T employees thinking the memo was merely a suggestion."

Art Brodsky, a spokesman for Public Knowledge, another advocacy group supporting Net neutrality, also took issue with AT&T's letter to its employees. Brodsky said that not only are the talking points AT&T uses in its memo questionable and debatable at best, but he said that AT&T is subtly threatening employees by describing the FCC as "poised to regulate the Internet in a manner that would drive up consumer prices, and burden companies like ours while exempting companies like Google."

"When you send a letter to employees and say that our business will suffer if you don't do this, it's very misleading especially in this economic environment," he said. "People are afraid of losing their jobs. But the fact of the matter is that AT&T has already laid off 20,000 employees , and it's had nothing to do with Net neutrality."

The FCC is expected to begin the process of creating rules for Net neutrality regulation at its monthly meeting on Thursday. The FCC has extended the period for receiving comments until Thursday.

Originally posted at Signal Strength
April 3, 2009 4:12 PM PDT

FCC pressed on iPhone Skype, tethering apps

by Dawn Kawamoto
  • 21 comments

Correction 5:15 p.m. PDT: This story initially misstated the author of the letter where quoted. It is the Free Press.

An advocacy group on Friday called on the Federal Communications Commission to require wireless carriers to allow consumers access to Skype via smartphones, as well as the ability to connect their devices to the Internet through tethering applications on their cell phones.

(Credit: Apple)

The Free Press, in a letter to acting FCC Chairman Michael Copps, expressed concern that wireless carriers were not abiding by the FCC's Internet Policy Statement.

Earlier this week, eBay's Skype made a VoIP application available for download from Apple's App Store.

But AT&T, Apple's exclusive iPhone dealer in the U.S., apparently wants to block the use of Skype on its 3G network, according to a report in USA Today.

In the USA Today report, Jim Cicconi, an AT&T public policy executive, said the telecommunications carrier had the right to forgo the facilitation of its competitors' services. He added Skype is considered a competitor.

The report further notes an Apple spokeswoman, Jennifer Bowcock, indicated the device maker limits third-party Internet phone applications for the iPhone and iPod to Wi-Fi.

In its letter to the FCC, Free Press says:

For two years, we have followed your leadership in raising concerns that wireless service providers appear to be engaging in activities that go against the Commission's Internet Policy Statement by violating consumers' right to run applications, use services, or attach devices of their choice over their broadband connections.

Recent reports about application blocking again raise these questions. Regardless of whether any particular incident would be found in violation of the law, the lingering uncertainty surrounding consumer rights on the Internet indicates the need for the Commission to clarify its rules. To resolve any alleged ambiguity raised by parties in earlier proceedings, the Commission should confirm that the Internet Policy Statement applies to wireless service providers that offer broadband Internet access service, as has been acknowledged in prior proceedings and statements of sitting Commissioners. Furthermore, the Commission should request more information on the extent of the wireless providers' role in and their justifications for these widely-reported behaviors.

Free Press further notes the FCC should investigate the practices of wireless carriers for possible violations of the Internet Policy Statement, as it particularly relates to possible direct or indirect limits on consumers' ability to run applications and services of their choosing on their devices.

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