Another day, another cell phone study from J.D. Power and Associates. This time, it's not customer service--T-Mobile, Alltel, and Verizon Wireless tied for that honor earlier this month--but a survey of the all-important call quality.
Just like last year, Verizon was the overall winner this time around. The carrier ranked highest in the Northeast, Mid-Atlantic, Southeast, and Southwest regions. According to the study, Verizon had particular success with limiting dropped calls, failed initial connections, and late or failed text and voice messages.