AT&T is trying to help customers understand why its data network is overtaxed but its throttling policy isn't winning them over.
The carrier's data traffic has doubled each year since 2007, according to John Donovan, a senior executive VP for AT&T technology and network operations. Over the past five years, data traffic has grown by 20,000 percent.
And who's the main culprit? The smartphone, of course. The iPhone likely factors into that equation quite heavily since it debuted in 2007.
"The growth is now driven primarily by smartphones," Donovan said … Read more