Digital Media

Microsoft's new Bing search service is the fastest-growing U.S. search engine among the top 10, according to a Nielsen report released Monday.

The total amount of searches on Bing rang in at 1.1 billion for the month of August, a leap of 22.1 percent over July, winning Microsoft a 10.7 percent share of the search engine market.

Google remained in the top spot with a commanding 64.6 percent share, accounting for 7 billion searches in August, a gain of 2.6 percent over July. Yahoo saw its search results drop 4.2 percent for the month to 1.7 billion, earning it 16 percent of the market.

(Credit: Nielsen)

Other players in the top 10 included AOL Search in fourth place with 333 million searches and Ask.com Search in fifth with 186 million searches.

Similar studies have also seen a boost in Microsoft's search business. An August report from ComScore discovered that Microsoft's share of the global search engine market lept 41 percent from July 2008 to July 2009. Bing was introduced in May, taking the place of Microsoft's Live Search.

Earlier this week, Microsoft showed off a "visual search" feature for Bing that returns thumbnail images for at least some search results. Microsoft reportedly will be debuting a Bing 2.0 sometime soon sporting a variety of new features.

To hear the poobahs of traditional media tell it, Google is to print media what global warming is to the polar caps. At many once-stalwart print publications, profits are melting away.

For several months, leaders at some of the nation's most influential newspapers and periodicals, including The Wall Street Journal, The Associated Press, and the online arm of Forbes magazine have begun blaming Google and similar Web services for at least some of their deepening financial troubles. Google sells ads tied to the news blurbs it "scrapes" from news sites. It links back to the Web sites from which it acquired the content but doesn't share ad revenue with them. This isn't fair, many media execs say.

(Credit: Forbes.com)

In all the very public bashing of Google, however, few if any of the critics has answered why they don't just cut Google out of the equation by preventing the search engine from indexing their Web pages. The task could be accomplished by inserting a single line of code into their URLs. If Forbes.com added a line such as forbes.com/robots.txt, content from the site would be rendered invisible to Google.

Representatives from the Journal and AP declined to comment for this story, but their Web sites speak volumes for them. None of the companies has severed ties with Google and risked losing access to the search engine's millions of users. Traditional print publications, which have seen ad revenue plummet, mass layoffs, and in some cases the shut down of operations, are now hopelessly dependent on Google to lure readers, says media executives. Jim Brady, the Washington Post's former digital chief, says the question of whether Google is good or bad for print journalism is almost irrelevant at this point. Print publications are helpless to do anything about it.

"Get out a sheet of paper and write down all the things Google does for you," said Brady, former executive editor of Washingtonpost.com, as he offered advice to his former peers in old media. "Google allows your content to be exposed to people who would never see it otherwise. If you're able to code your pages well, then you can get an awful lot of leads from Google. It's up to your site to turn those leads into loyal customers...Google is not going away."

Pointing fingers
That's not exactly how Jim Spanfeller sees it. The CEO of Forbes.com asked the question in an opinion piece he wrote for the blog PaidContent.com, "is Google being disproportionally compensated for what is fundamentally other people's work?" He said the answer appears to be yes. He claimed Google "makes roughly $60 million a year directing folks" to Forbes.com.

So why doesn't Spanfeller prevent the search engine from indexing the magazine's content?

"I don't know that this isn't a bad idea," Spanfeller said in a phone interview with CNET News. "But I think that would be hard to do without everyone's competitors shutting (Google) out as well."

This sounds like an acknowledgment that Forbes needs Google to compete and that the search engine may provide publications like his a valuable service. That's at least what Marissa Mayer, a Google exec, told Congress on Wednesday during a hearing on the future of journalism. Google sends 1 billion page views every month to print publications, Mayer testified during the hearing.

Spanfeller argues, however, that Google does do harm. For example, the blurbs the search engine obtains from news sites often includes enough information to satisfy the major questions about a story. For many people, reading a headline and synopsis about three more people dying of swine flu in Mexico is all some readers want to know. There's little motivation to click on links to the site that actually produced the news. To some in media, this violates copyright law.

Spanfeller says there's also frustration when a news organization pays professional journalists to do original reporting and then see links to stories written by amateurs--or worse, blogs that are little more than flimsy rewrites of their content--with higher visibility on Google than their own.

Spanfeller wants Google to do a better job of showcasing professionally created content, and "cease stepping on or over the line of fair use." This means he wants Google to start providing less information in its news blurbs and crack down on sites that use stories without authorization.

"We show users just enough to make them want to read more," wrote Alexander Macgillivray, Google's associate general counsel, wrote last month. "Even though the Copyright Act does not grant a copyright owner a veto over such uses, it is our policy to allow any rights holder...to remove their content from our index."

The cure?
So what do print execs want from Google? First, the search engine could cure a lot of ills by sharing ad revenue with print companies. After all, it's their content Google is selling ads against. Forget it, not going to happen predicts Brady.

"There was a fair amount of pushing from people at the (Washington Post) news group who said: 'We should make Google pay us for our content,' Brady said. "I told them 'They're never going to do it. They wouldn't give us a dime.' (They responded) 'Well then, we should block it.' I said 'Fine, we can go ahead and do that and that's suicidal.'

"Google built a better mousetrap than the newspapers were able to build," Brady continued. "That's part of the reason they're making the money they're making. At some point I don't know what you can do about that other than to try and work it to your advantage."

There are some media execs looking for new ways to get their content in front of readers without help from Google. Amazon on Wednesday showcased a new large-screen e-reader called the Kindle DX. The device is partly geared toward readers of newspapers, and magazines. Newspaper publishers Hearst Corp., and Rupert Murdoch's News Corp. have said they will create their own e-readers designed to deliver their own content.

This kind of effort is fine with Brady. He says this kind of thinking is far more preferable than obsessing about the past.

"We have to ask, 'what's next?'" said Brady who plans to soon open his own consulting business. "That's where everybody needs to get to. Because Google isn't going away and they aren't writing us checks. Let's move on. We're all getting way too hung up on the past, with all the things we should have done 10 years ago, could have done...well, we didn't. Game over. We should be asking 'What are the new rules of this game and how do we best take advantage of them.'"

A man cheats on his wife and after learning of the affair the woman leaps from her 24th-floor balcony. Before committing suicide, the wife blames her husband and his mistress for her death in a blog post.

The woman was a 31-year-old Beijing resident who has since become the face of what the Chinese call "human flesh search engines." The term is used to describe cybermobs banding together online to hunt down people who have committed perceived wrongdoings.

There's a fascinating story about these Web vigilantes from Beijing-based freelance journalist Chris O'Brien at Forbes.com. He writes that after becoming the target of a human flesh search engine, Wang Fei, the suicide victim's husband, was disgraced, lost his job, and was physically threatened.

No trial, no jury.

"Within days, photographs of Wang appeared on numerous Internet forums alongside his phone numbers, address, and national ID number," O'Brien wrote. "Slogans were painted on his front door. One read: 'A blood debt must be repaid with blood.'"

Another story from New America Media from April said that the targets of human flesh search engines include "a man who had an illicit sexual relationship, a woman who wore high-heel sandals and stepped on a kitten's head, and a 'foreigner' who slept with many Chinese women."

The story explains China's new Web vigilantism this way: "An information expert thinks large-scale human flesh search engines are unique to China, a claim that appears to be true. This is understandable as a consequence of China's ubiquitous manpower and ingrained tradition of 'people's war' tracing back to Mao. On the other hand, because China's laws are imperfect, the Internet is seen as a way to seek justice."

FanSnap announced Monday a $5.5 million funding round, which it aims to use on completing the build-out of its search engine.

FanSnap, which launched its ticket search engine beta in September, received funding from existing investor General Catalyst Partners, which led the round.

The FanSnap site is designed to allow users to search for tickets based on a number of criteria, from price range to number of tickets sought, as a well as an at-a-glance ticket price range based on the stadium section using a colored map.

The site gleans its data from 56 ticketing providers including StubHub, Ace Ticket, and TicketNetwork.