Ticket scalping has been a hot topic in the music industry for the last several years, causing a lot of uproar and complaints among music fans. The sad fact of the matter is that lots of parties in the music industry try to sell secondhand tickets for a markup. Ticketmaster owns a premium resale service called TicketsNow. It also owns a resale exchange, TicketExchange, which lets any individual (including scalpers) buy or sell a ticket. Even artists and managers frequently take their allotments and sell them on broker sites for a markup, as The Wall Street Journal has reported. Worst of all is the fan club scam, where fans pay for the right to get in line for presale tickets--but joining the club doesn't necessarily get you a ticket before the scalpers have snapped them all up, as Keith Urban fans in Nashville recently discovered.
I can't get too angry, though. I haven't bought a ticket from a scalper in years, and I've never gone through a ticket broker. I get good seats well after they go on sale and can usually get into sold-out shows. And they almost never cost me more than the original retail price.
It's not magic: it's Craigslist. I wait until a few days before the show, then run a search for the band I want to see. Inevitably, I find a few people who bought a ticket then had an irresolvable conflict. These are normal people--not scalpers, just fans like you and me--and they almost always settle for what they paid, or even less. If I'm not happy with the price, I move on--there always seem to be more sellers, especially the on day of the show.
You can't get tickets to this Friday's Pixies show through the official site for the venue, STG Presents, but there are plenty of tickets at fair prices on Craigslist.
This month alone, I've scored floor seats to Steely Dan well after they were gone from Ticketmaster's site, and a pit ticket to Friday's Pixies show, which is entirely sold out. I've had such good luck that I'm considering abandoning Ticketmaster and other ticket sellers completely. The seats are better, they're the same price or cheaper, and I'm usually helping a fellow fan out of a jam.
There are ticket brokers and other professionals gumming up the ads on Craigslist, but you can scope them out pretty quickly--they often list ticket prices as $1 (because they're actually selling lots of tickets at different prices) or have some other giveaway like an overly generic headline ("Great seats") or obviously inflated prices. Regular fans tend to list the exact seat number in the headline and a price that's pretty close to what they paid.
There will always be some demand for professional ticket brokers; people who want to impress an important business client with great seats don't want to wait until the last minute and risk striking out. And for some shows, fans would rather sacrifice a body part than sell their tickets--I'm thinking of the early shows on the 2007 reunion tour by The Police, for instance. But for many shows, Craigslist is a far better deal than the professional sites. Which makes me wonder how long they'll last.
Microsoft said on Tuesday that it is merging its video search efforts with its MSN Video site into a new page that will bear the Bing moniker.
Bing Video, Microsoft said, will serve as a site for watching everything from viral videos to full-length TV shows and video, drawing on content deals with sites such as Hulu, CBS, MySpace, DailyMotion, and YouTube.
The new Bing Video page replaces MSN Video and includes both video search as well as content from sites such as Hulu and CBS.
(Credit: Microsoft)Microsoft notes that video is now a mainstay of the redesigned MSN home page and says MSN will continue to create original programming, such as its "Last Night on TV" effort.
The branding remains a challenge though, as evidenced by a video from Microsoft's Rob Bennett talking about the changes. The video, embedded below, features a "view more on MSN Video" link that, when clicked on, takes a user to the new Bing Video site.
The new Bing Video page is part of a series of changes Microsoft is making as part of a fall refresh of its search site. Earlier on Tuesday, Microsoft made some enhancements to Bing Maps, including the ability to use the mouse to alter a suggested route and have one's directions re-calculated.
The company said to expect more announcements later this week.
Disclaimer: CNET News is published by CBS Interactive, a unit of CBS.
(Credit:
Intel)
Intel is doing its part to help people with sight or reading disabilities enjoy the written word.
The company announced on Tuesday the debut of the Intel Reader, a handheld text-to-speech device that can read any printed text aloud to those who are blind or have difficulties seeing or reading.
The Atom-powered device uses a high-resolution camera to capture images of any printed text, which it then converts into digital format to read out loud. The Reader can be used as a standalone device to snap pictures of text. But paired with Intel's Portable Capture Station, which can hold the Reader in place, the device can grab huge amounts of text, such as an entire book, according to Intel.
"We are proud to offer the Intel Reader as a tool for people who have trouble reading standard print so they can more easily access the information many of us take for granted every day, such as reading a job offer letter or even the menu at a restaurant," said Louis Burns, vice president and general manager of Intel's Digital Health Group, in a statement.
A check at some of the retailers selling the Intel Reader revealed its base price to be $1,499, with the Portable Capture Station an additional $399.
Weighing one pound, the Reader is the size of a paperback book. The tactile buttons and voice-operated menus that control the device have been designed so sightless people can use it, Intel said. Individuals with poor vision can also zoom in or out of the display and increase the font size of its text.... Read more
Kindle book buyers can now read their books right from their PCs without having to buy a Kindle reader.
Amazon onTuesday made available its new Kindle for PC, free software that lets Kindle customers read their e-books on tablet PCs, Netbooks, notebooks, and other personal computers.
The software can be downloaded from the Kindle for PC page. The quick installation sets up the reader application, prompting you to log in and register with your Amazon account or create a new one. After logging in, you can download books that you've already purchased at the Kindle store or click on a link to buy new ones.
Microsoft had demonstrated the Kindle for PC software at its Windows 7 launch event in New York last month.
(Credit:
CNET News/Lance Whitney)
Kindle for PC offers many of the options you'll find on a Kindle reader. You can increase or decrease the size of the font and change the width of the page and words per line. You can navigate from one page to another by clicking on the Next or Previous Page arrows or by using the scroll wheel on your mouse. You can jump to a specific page, such as the cover, table of contents, or last page read, and bookmark a specific location for future reference. You can also read notes and highlights created on your Kindle device, but you can't create them on Kindle for PC yet.
People with a Windows 7 multitouch PC can zoom in or out of a page by pinching it with your fingers.
Amazon has also tapped its Whispersync technology to automatically save and sync bookmarks across multiple devices. So you can read a book up to a certain page on your Kindle device and then automatically jump to that same page on your PC to resume reading where you left off.
"Kindle for PC is the perfect companion application for customers who own a Kindle or Kindle DX," Ian Freed, vice president, Amazon Kindle, said in a statement. "Kindle for PC is also a great way for people around the world to access a huge selection from the Kindle Store and read the most popular books of today even if they don't yet have a Kindle."
Amazon plans new features for the next edition of Kindle for PC. The company said it will offer the ability to create notes and highlights, search for words or phrases in your books, and click on an image to zoom in or rotate it.
With the launch of Kindle for PC, Kindle books can now be read on Kindle readers, the iPhone, the iPod Touch, and personal computers. Kindle for the PC is compatible with Windows 7, Vista, and XP. A Mac version is coming soon, promises Amazon.
Google's Caffeine initiative to perk up search results is leaving the sandbox.
First revealed as a "secret project" in early August, Caffeine is intended to speed up search results and improve their accuracy. Google's Webmaster Central blog at the time described Caffeine as "the first step in a process that will let us push the envelope on size, indexing speed, accuracy, comprehensiveness and other dimensions."
A Caffeine Web page had been set up as a developer preview test site asking people to try out the new feature and offer their feedback. But as spotted by Mashable.com, the developer information has been taken down and replaced with a note from Google, pegging Caffeine a success and briefly describing the next phase.
Based on the success we've seen, we believe Caffeine is ready for a larger audience. Soon we will activate Caffeine more widely, beginning with one data center. This sandbox is no longer necessary and has been retired, but we appreciate the testing and positive input that webmasters and publishers have given.
Caffeine won't change the look or feel of Google's popular search engine but will work under the hood to improve its performance, reportedly delivering faster, better, and more flexible results. Though Google continually tweaks its search engine, Caffeine represents the first major enhancement to its search indexing since 2006.
No word or response yet from Google on when Caffeine might actually go live.
In a late August interview with WebProNews, Google engineer Matt Cutts said that the feedback on Caffeine had been very positive.
And in a forecast of Google's latest move, Cutts also said he wouldn't be surprised if Caffeine were gradually opened up one data center at a time. Then once Google is satisfied with the new search indexing, Caffeine should spill out into more and more data centers.
Facebook groups are under attack. But the attackers say they come in peace and insist they want only to highlight a flaw in the way Facebook handles group administration.
An organization called Control Your Info has taken control of hundreds of Facebook groups. Those groups had administrators that eventually stepped down from their position, creating a power vacuum at the top. According to the organization, when the administrator steps down, anyone can take over a group, view the members' personal information, and change group information to say whatever they want. Control Your Info believes that the way Facebook handles group administration is a major flaw. And it wants to bring that to everyone's attention.
Control Your Info has hijacked Facebook groups.
(Credit: Screenshot by Don Reisinger/CNET)"Hello, we hereby announce that we have officially hijacked your Facebook group," a message written on Monday reads on one hijacked group. "This means we control a certain part of the information about you on Facebook. If we wanted, we could make you appear in a bad way which could damage your image severely."
Janis Roukkos, a representative from Control Your Info wrote that his organization wants to get social-networking users to "think about the safety in your social-media life to the same extent you do in your real life." Although the Control Your Info is in control of that specific group now, Roukkos wrote that Control Your Info will restore the group name (which it changed) and leave the group "by the end of next week." He also promised to not "mess anything up."
That single group isn't alone. A quick search for "Control Your Info" in Facebook yields hundreds of groups that have been hijacked by the organization. All the group names have been changed to "Control Your Info," the logos have been changed to the organization's image, and the messages are all the same. The only difference is which Control Your Info representative is writing about the organization's intentions to each group.
Control Your Info's blog sheds some more light on the organization's problem with Facebook. According to Control Your Info, "Facebook Groups suffer from a major flaw. If (an) administrator of a group leaves, anyone can register as a new admin. So, in order to take control of a Facebook group, all you really have to do is a quick search on Google.
"When you're admin of a group, you can basically do anything you want with it," the blog post continued. "You can change (its) name, and the groups members won't even get a notification of it. You can send (messages) to all members and edit info. This is just one example that really shows the vulnerabilities of social media."
Once again, Control Your Info attempted to justify its actions. The organization said the "project is strictly not for profit and done for a good cause."
Facebook did not immediately respond to request for comment.
In the meantime, what do you think about Control Your Info's practices? Is it really teaching folks about social-media security? Let us know in the comments below.
Don Reisinger is a technology columnist who has written about everything from HDTVs to computers to Flowbee Haircut Systems. Don is a member of the CNET Blog Network, and posts at The Digital Home. He is not an employee of CNET. Disclosure.
Early on Monday, we learned that the new Verizon Droid does, indeed, swap "semi-functional, giggling-brat-vanity for a bare knuckle bucket of does."
Now, we have the visual evidence. It's evidence a defense attorney would rather enjoy.
The Droid is, apparently, not a smartphone at all. It is a robotphone, according to Verizon's latest TV ad. Yes, it punches its way through steel walls and crushes rocks. Which, I believe, is known in English classes as poetry.
The lyrical content is only heightened when the giggling-brat-vanity words are uttered by an announcer who sounds like he had a previous career as an enforcer with one of the Gambino bambinos.
As the contempt drips from his lips, we see various iPhone-like devices all blinged out in pinks and purples and sequins. They look like purses.
And the subtext, which is about as covert as a right cross from an inebriated wedding crasher, is that the Droid is for boys and the iPhone is for fans of "Project Runway" and "The Real Housewives of Orange County."
Yes, your Droid is your Mixed Martial Arts-lovin', bone-crushin' robot that's going to turn you into a man. And that's what all boys want, right?
Twittering from court is prohibited, according to a federal judge in Georgia who banned spectators from sending live updates from a criminal trial.
U.S. District Judge Clay Land in Georgia wrote that Rule 53 of the Federal Rules of Criminal Procedure should be interpreted to ban Twitter.
Rule 53 says: "Except as otherwise provided by a statute or these rules, the court must not permit the taking of photographs in the courtroom during judicial proceedings or the broadcasting of judicial proceedings from the courtroom."
A reporter for the Columbus Ledger-Enquirer had asked permission to Twitter updates from the corruption trial of local attorney Mark Shelnutt, which was scheduled to start on Monday.
Read more of "Judge Bans Twitter From Court" at CBSNews.com.
Video game developer Electronic Arts announced on Monday that it has acquired social-gaming company Playfish, paying $275 million in cash and $25 million in "equity-retention arrangements." Playfish also is entitled to up to $100 million if it meets performance milestones by December 31, 2011.
EA also announced later Monday that it planned to eliminate 1,500 jobs, or about 17 percent of its workforce, as part of a plan to reduce annual costs by about $100 million.
The acquisition of Playfish falls in line with EA's desire to be more than just a developer for traditional gaming platforms, like consoles and the PC. The company said in a statement that the acquisition "strengthens its focus on the transition to digital and social gaming."
Thanks to the explosive growth of social networks and games made for those platforms, Playfish is enjoying strong performance in the social-gaming space. The company has more than 150 million games installed on several platforms, including Facebook, MySpace, the iPhone, and Android-based devices. According to Playfish, more than 60 million active players per month are playing titles. Its Facebook titles include Pet Society, Restaurant City, and Country Story--all three are among the most-popular games on the social network.
The EA Interactive division, which Playfish will join, has done a fine job of capitalizing on the trend of online and mobile gaming. That division includes Pogo, one of the top casual-gaming sites on the Web. The Mobile side of EA Interactive has captured 34 percent market share in the U.S. with the help of Madden NFL 10, The Sims, and Tetris.
Updated at 10:20 p.m. with details of job cuts.
Don Reisinger is a technology columnist who has written about everything from HDTVs to computers to Flowbee Haircut Systems. Don is a member of the CNET Blog Network, and posts at The Digital Home. He is not an employee of CNET. Disclosure.
Rupert Murdoch is threatening to pull his content from Google. Is this a bluff?
(Credit: Dan Farber/CNET)Update: 11:15 a.m.: To include comments from Google.
Rupert Murdoch, the media tycoon who has long accused Google of ripping off content from his newspapers, said this weekend that his sites may soon disappear from the search engine's listings.
Murdoch is chairman of News Corp., the newspaper, TV, and Internet empire that includes The Wall Street Journal, The New York Post, 20th Century Fox, Fox News, and Hulu. He made the comments in an interview late last week with Sky News Australia. (See video below.)
After Murdoch accused Google, Microsoft, and others of "stealing" his company's content, he was asked why he just doesn't pull his Web sites from Google's search results.
"I think we will," Murdoch responded. "But that's when we start charging."
Murdoch and other News Corp. execs have said that they intend to charge readers and viewers. In the past, the company's sites have relied on advertising revenue.
Murdoch made it clear he's no fan of the ad-supported model. "There are no news sites or blog sites making any serious money," he said.
"What's the point of having someone come occasionally who likes a headline they see in Google," Murdoch continued. "The fact is there isn't enough advertising in the world to go around to make all the Web sites profitable. We'd rather have fewer people coming to our Web sites but paying."
When asked why he would buck the trend of offering free content, Murdoch said: "(The public) shouldn't have had it free. I think we've been asleep."
Google has said that it feels obligated to help media companies because it needs their content. That hasn't stopped Murdoch and his staff from continuing to make hostile comments about the search engine. What News Corp. hasn't done much of is follow up with action.
Is News Corp. trying to scare Google into making more concessions? Or is it just afraid to pull the trigger?
On Monday morning, Google responded to Murdoch's quotes in a report by the British publication The Telegraph.
"Publishers put their content on the Web because they want it to be found," Google said in a statement. "Very few choose not to include their material in Google News and Web search. But if they tell us not to include it, we don't."



