Business Tech

Sometimes it's the little things that count.

The most prominent feature of Firefox 3.6 is Personas, which let you reskin the browser with thousands of different looks. But my single favorite change is a subtler change to the open-source browser's user interface.

Specifically, when you open a link in a new tab, it appears immediately to the right of the active tab. Before, the new tabs would appear to the far right of the strip of tabs.

Yup, that's it. For those of us who spend hours a day in a browser, though, the new tab behavior helps group related tasks together. I constantly shuffle among dozens of tabs, and the new approach automatically brings some organization to my cluttered life.

However, I know it's not everybody's favorite browser behavior. So along with explaining why I like it, I'll also take some potshots and share instructions on how to get the old way back.

Why it's better
The more things I do with a browser--and the number has increased steadily for years now--the more important it becomes to be able to find different tasks amid the chaos. Microsoft and Apple understand this, as evidenced by the new taskbar features in Windows 7 and dock expose in Mac OS X 10.6, aka Snow Leopard. Those features make it easier to pluck out the one window you need from among the many you may have open.

There's a pattern to how I spawn the dozens of tabs I use as a day progresses. On a variety of pages--Gmail, Google Reader, Yahoo Finance, somebody's blog post--I'll encounter a host of links to other pages. I'll middle-click my mouse button to open interesting pages as background tabs, then use Ctrl-Tab to switch to the new pages when I'm ready. I repeat this pattern many times a day.

With the old behavior, each tab appeared to the far right of the tab strip. That's fine when getting started, but when I've moved halfway across the list and want to open another batch, I want the new ones--call them children--to open next to their parent tab. When I go away and come back, or when I lose place juggling tasks, it's easier to find my bearings again.

It's like being in a library. When you're in the European history section, you don't want to find books on rewiring your house and on vegetarian cooking.

As a longtime Firefox user, I didn't realize tab positioning could be better. When I started using Google's Chrome, which introduced the new tab behavior to me, the scales were lifted from my eyes. I immediately could get to the next tab with a quick press of Ctrl-Tab on the keyboard rather than have to use the mouse to click over to the far end of the list. I use both browsers daily, but until the Firefox 3.6 beta arrived, the new-tab position had become a sore point for me when in Firefox.

The change is actually a big deal in a couple ways. First, even seemingly minor changes in software can be disruptive. Old habits die hard, and computer users wrestling with constant change can get angry when more is foisted upon them.

Second, though, browsers are assuming an ever greater role in what people do in their personal and professional lives, and keeping one's bearings is commensurately important. That's especially true for those people for whom a gaggle of browser tabs represents a collection of chores going on in parallel.

Internet Explorer 8 categorizes related tabs by color.

(Credit: Screenshot by Stephen Shankland/CNET)

How the competition handles it
Tabs are now universal among browsers, but new-tab behavior isn't. Firefox and Chrome handle it the way I like best, but how do others tackle the issue?

First, let's look at Internet Explorer 8. Microsoft showed it understands some of the challenges of tab management in its latest version of its browser by coloring child tabs the same hue as their parents, but I have a gripe with how it works. Specifically, although child tabs get the same color as their parents for easy grouping and arrive to the right, grandchild tabs are the same color as child tabs. Similarly, grandchild tabs appear to the far right of the whole group of child tabs.

In my mind, I consider grandchild tabs a separate group from the child tabs. But with IE, grandchildren get the same color and position treatment as children. The only way to get a new color is to start a fresh empty tab There's no easy way to give grandchildren a new color without causing some confusion, though--should the child be the same color as the original parent or change color to be grouped with the grandchildren?

Next is Opera, which gives users a choice. By default, it opens new tabs to the far right, which I don't like, but in the Advanced|Tabs section of the preferences dialog box, you can check "Open new tab next to active." Huzzah!

There's a subtle change here I don't care for, though. Tabs always appear immediately to the right of the active tab. I'd rather have all one tab's children appear in sequence to the right. For example, if a parent tab is in position 1, then the first child would be in position 2, the second in position 3, and the third in position 4. Opening three child tabs in Opera leaves the parent in position 1, the third child in position 2, the second child in position 3, and the first child in position 4.

Last, there's Safari. It does it the old way I loathe with no option to change. Too bad.

Firefox can show thumbnail previews of new tabs, but I find them hard to recognize in front of busy Web pages.

(Credit: Screenshot by Stephen Shankland/CNET)

Why it's not enough
Most browser makers are excited about the fact that their software is subsuming more and more computing tasks that previously ran on computer operating systems. But as browsers inherit this central importance, they also inherit some of the hassles.

The new tab positioning behavior in Firefox is a step in the right direction, but there's more that needs to be done. Moving from one tab to a related adjacent one, whether through a keyboard command or mouse clicking, is a minor change. But things get harder when you need to switch from one group of tabs to the next.

There's work under way here. Opera is perhaps the leader with the ability to show thumbnails as you use Ctrl-Tab to cycle your list of open tabs.

Firefox has been noodling with the approach too. It tried then dropped tab thumbnail previews earlier, but the technology is still present. Using the about:config system for tweaking the browser (more on this later), you can change the "browser.ctrlTab.previews" setting to "true."

But for reasons that aren't clear to me, I don't find this effective either in Firefox or Opera. Perhaps I haven't used it enough, or the thumbnails are too small to be immediately recognizable, or they're just hard to see against the noisy background. There's a good reason that Apple dims the background most of the way to black when using Expose.

Aero Peek in Windows 7 lets the task bar show a glimpse of Firefox and IE tabs.

(Credit: Screenshot by Seth Rosenblatt/CNET)

Windows itself is helping, too. The new taskbar in Windows 7 can show individual tabs, once browsers support the feature. It's in Internet Explorer 8, and it's in the new Firefox 3.6 beta.

Add-ons such as Firefox Showcase can further tweak Firefox. (Indeed, for a wealth of options, check Mashable's handy Firefox tab management guide.)

More interesting to me, though, is work under way to expand Firefox's "awesome bar" abilities. Today, typing in it opens Web pages and retrieves ones you've already visited or bookmarked. In the future, it could be able to move you to another open tab, too. I'm a keyboard guy, so particularly appreciate this idea.

You can get a taste of the idea now. If you've enabled the "browser.ctrlTab.previews" option, hitting Ctrl-Shift-Tab will not only show you thumbnail previews, but will put a cursor in a search box.

Typing the letters of the Web page name will winnow down the thumbnails. For example, typing "netap" will cull my open tabs so only Net Applications and NetApp show. If you have a bunch of similar tabs all open, this might not help much, of course.

However, the feature only works with the tabs of one browser window, so if you can't use it to search among other browser instances.

How to get the old way back
Perhaps I've convinced you that the new approach is better. But perhaps not--in which case I encourage you to share your thoughts in the comments so people will hear more than my opinion.

For those who don't like the new tab positions, you can revert to the old method.

To get the old style back for new tab position, use Firefox's about:config system.

(Credit: Screenshot by Stephen Shankland/CNET)

First type "about:config" in the Firefox address bar. You'll get a warning that you're tinkering with Firefox's innards and you should be careful, but this isn't brain surgery, so don't be frightened. Click the "I'll be careful, I promise" button, and you'll see a big list of all the browser settings that can be tweaked.

Next, in the text box labeled "Filter:", type "tabs.insertRelatedAfterCurrent"; you should see just one entry below. In the column marked "Value," double-click on the word "true" to change it to "false." You're done.

But I'd encourage you to at least give the new way a try. If you don't like it, you can always change back.

Mozilla Messaging has released the first release candidate of a Thunderbird 3, software it hopes will significantly improve how people read, write, catalog, and search their e-mail.

Mozilla released the software Tuesday for Windows, Mac, and Linux, several days later than predicted earlier this month but close to a year later than Mozilla planned in 2008. A final version of Thunderbird 3 is expected not long after the release candidate.

Thunderbird 3 has been years time in the making. For its next versions, the Mozilla Messaging group hopes to release new versions more frequently, said Mozilla Messaging programmer Dan Mosedale.

"Part of the plan for Thunderbird is to move our development process in a more agile direction...Rather than having super long releases, we'd like to release significantly more frequently than we have historically done," said a draft Mozilla proposal for what to do in the post-Thunderbird 3 era Mosedale posted. He proposed major Thunderbird releases every four to six months, starting with version 3.1, and also laid out some ideas for Thunderbird after version 3.1.

Thunderbird 3.0 adds a variety of features, according to Mozilla and the Thunderbird 3 RC1 release notes:

• A more elaborate search option to locate specific messages. People can employ a variety of methods to sift the wheat from the chaff.

• An e-mail archive a la Google's Gmail. Rather than filing every message in a folder, an organizational technique that can be hard to maintain with high volumes of messages, people can move them out of the inbox into the archive where search can find them later.

• A streamlined interface that cleans up the toolbar and moves some of its functions to the frame around e-mail messages.

• A new plug-in system designed to be easier to use to replicate some of the success of the Firefox browser. The browser, by the way, is built in so plug-ins can use it.

• A tabbed interface that can reduce clutter of e-mails, e-mail folders, and other tasks. A tab can, for example, house a version of Yahoo's online calendar.

• An easier process to set up new e-mail accounts. The software has preset settings for several e-mail services.

• "Smart folders" that can be customized in a variety of ways. For example, users with multiple e-mail accounts can create a smart folder that provides a unified inbox for all the accounts.

• An easier way to add people to the address book by clicking a star icon next to the sender's name.

Be sure to check the list of Thunderbird 3 RC1 issues if you're the cautious type.

Ericsson is slowly building its wireless business by scooping up parts of struggling Nortel.

Ericsson announced Wednesday that it has won a bid to buy Nortel Networks' North American GSM business for $70 million in cash. The Swedish communications giant went into the deal with a partner, Austria-based Kapsch CarrierCom, which itself spent $33 million to buy Nortel's GSM operations in Europe and Taiwan.

This marks the second major deal in recent months between Ericsson and Nortel. In July, Ericsson won another bid to pay $1.13 billion for Nortel's CDMA and LTE wireless technologies.

GSM (Global System for Mobile communications) is one of two technologies used for mobile phones. It's the standard in Europe and is dominant around the world, while CDMA (Code Division Multiple Access) is more common in the United States. In recent years, however, GSM has grabbed a larger footprint among North American carriers.

Ericsson already holds a strong slice of the global GSM market, especially in Europe, and has been eager to expand its grasp in North America.

On its end, Nortel has gradually been selling its wireless operations as a way to stay afloat in the midst of declining business and rising debts after declaring bankruptcy almost a year ago. On Tuesday, the company announced it would sell its Metro Ethernet operations to telecom equipment maker Ciena.

As part of the purchase, Ericsson will bring on more than 350 Nortel employees in North America. With the addition of Nortel's business and a recent deal with Sprint, North America will become Ericsson's biggest operation, said the company, jumping to 14,500 employees from just 5,000 at the beginning of 2009.

Ericsson noted that its entire North American business captured revenue of around $2.7 billion in 2008, mostly from sales of GSM and WCDMA (Wideband CDMA) equipment and services. Nortel's North American GSM business generated around $400 million in 2008.

No date was given for closing the deal, which is subject to the usual regulatory approvals in both the U.S. and Canada.

Peter Klein, Microsoft's new CFO

(Credit: Microsoft)

Microsoft Chief Financial Officer Chris Liddell is leaving the company at the end of the year, the company announced Tuesday.

Liddell has been Microsoft's CFO since 2005, but the past 18 months have been especially long, as Microsoft debated whether to acquire Yahoo and navigated the choppy waters of the recession with its first-ever companywide layoffs. He will be replaced by Peter Klein, who had been serving as CFO of the company's Business Division, which develops and sells Microsoft Office.

In a statement, Liddell said he was looking to do something with his career beyond serving in the chief finance role.

"Chris and his finance team have accomplished a great deal over the past four and a half years. The team is deep and strong, and has an excellent record of building value for our shareholders," CEO Steve Ballmer said in prepared remarks distributed by Microsoft.

As of the close of Tuesday's stock market, the value of Microsoft's stock had increased by 18 percent since Liddell made his debut as CFO.

This story was clarified on Wednesday to reflect that the layoffs referenced above were Microsoft's first companywide layoffs. In the past, the company has cut jobs in specific units.

The present interface for developers to upload their Chrome extensions.

(Credit: Screenshot by Stephen Shankland/CNET)

Google has opened up its gallery for developers to share Chrome extensions, a step that soon should make it easier for people to customize the open-source browser.

Aaron Boodman, a leader of the Chrome extensions effort, announced the move on a mailing list posting Monday, and programmer and "gallery master" Lei Zheng shared details in a blog post.

So far, only uploads are permitted. Google plans to let some testers use the gallery to download extensions, too "in the next few days," Zheng said. "We are making the upload flow available early to make sure that developers have the time to publish their extensions ahead of our full launch."

Extensions, a major asset of the Firefox browser and the headline feature of the upcoming Chrome 4 beta, let people modify the browser more to their liking. With them, the browser itself doesn't have to be bogged down with numerous features and configuration options that most people don't want.

One feature of Google's system is that add-ons are automatically updated on Chrome users' computers once the developer uploads a new version.

For developers, the extensions gallery comes with a set of terms and conditions.

One nugget in the legalese: expect Google to use a rating system, as it does for other sites including Android applications and YouTube videos. It's all part of Google's philosophy of using user data to help automatically manage its Web properties in a way that, the company hopes, will be helpful to those who use its sites.

According to the terms and conditions: "The gallery will allow users to rate products. Along with other factors, product ratings may be used to determine the placement of products on the gallery with higher rated products generally given better placement, subject to Google's right to change placement at Google's sole discretion. For new developers without product history, Google may use or publish performance measurements such as uninstall rates to identify or remove products that are not meeting acceptable standards, as determined by Google."

The World Wide Web Consortium has published a draft of an interface that browsers can use to manipulate files better, one of a series of steps aimed at gradually improving the sophistication and polish of Web site interfaces.

The draft File API (application programming interface) defines a number of ways that browsers and Web sites can handle files better. One big part of it: being able to select multiple files for upload, such as on photo-sharing sites or Web-based e-mail, a task that often relies on Adobe Systems' Flash today.

But there are other aspects, too. For example, the Files interface governs the use of "blobs," or packages of raw binary data such as video files. Google has touted blobs for its Gears browser plug-in as a way to divide large videos into small chunks so that uploads can be more easily resumed if a network problem interrupts the process.

Another benefit: files are handled asynchronously, which means the browser won't freeze up while a file is being uploaded or otherwise handled, and the browser reports progress on file transfers.

The technology is one example of work to transform the Web into a better foundation for interactive applications, a move that usurps some power from computer operating systems such as Windows and that's embodied most boldly in Google's Chrome OS project.

Here's one example of use of the Files interface provided by Mike Smith, who works for the W3C on matters relating to HTML--Hypertext Markup Language, the language used to describe Web pages:

A user uses a Web-based application for reading and sending e-mail. She wants to attach multiple files to particular messages. The Web application provides an user interface that allows her to select multiple files to attach at the same time. After she selects the files, they are uploaded to the Web application asynchronously, allowing the user to perform other actions while they are uploading (for example, finishing the rest of the message she was composing before you added the file attachments). As the attachments are uploaded, the Web applications shows progress bars to indicate how much of the contents of the files have uploaded thus far.

The interface can work in conjunction with various standards including the drag-and-drop support in the HTML 5 now under development and the Web Workers technology that lets browsers better perform multiple operations simultaneously.

The interface also can help Web applications process the contents of files. For example, Smith describes a lyrics finder:

A user has on her local file system a playlist file from her favorite desktop music player. The playlist contains a list of song titles and information, and she wants to be able to easily fetch the lyrics for particular songs without needing to manually search for the lyrics on the Web. So a site can provide a Web-based application that allows her to upload her playlist. The Web application then parses the file and then presents a user interface to her, show in the contents of the file as a hyperlinked, sortable list. She can then retrieve the lyrics for any given song just by clicking on a particular song title.

Arun Ranganathan, Mozilla's standards evangelist and chairman of the WebGL working group, wrote the specification, according to Chris Blizzard, Mozilla's director of developer relations.

Standards for the Web are advancing rapidly with W3C representatives including Microsoft working in conjunction with a parallel effort, WHATWG. New standards require actual implementation in browsers before they are accepted as finished, a fact that can lead to some chaos but that helps ensure the new ideas are tested in the real world.

Firefox 3.6, in beta testing now, will support most of the Files API, according to Blizzard.

Last week, Microsoft showed off some browser technology that could help Internet Explorer leapfrog the competition. But if Mozilla succeeds in its hope, Microsoft could be playing catch-up instead.

The technology in question is hardware-accelerated graphics and text using interfaces called Direct2D and DirectWrite that provide an easy way to use graphics cards' computing power. They're built into Windows 7, and Microsoft is bringing them to Windows Vista but not Windows XP.

The performance boost from Direct2D and DirectWrite was the centerpiece of Microsoft's demonstration of Internet Explorer 9 goodies shown last week. Online maps flashed on the screen quickly and tracked mouse movements responsively; text was clearer and changed sizes more gracefully.

But the day of Microsoft's demo, Mozilla evangelist Chris Blizzard had this to tweet: "Interesting that we're doing Direct2D support in Firefox as well--I'll bet we'll ship it first."

There's work to back up his rhetoric. On Sunday, Bas Schouten, the programmer who's been leading the work for Mozilla, posted a prototype of Firefox using the Direct2D and DirectWrite.

However, any Firefox fans tempted to crow about a victory should be cautious. Mozilla wouldn't commit to including the technology, much less to a release schedule such as Firefox 3.7 due in the first half of 2010. "We are currently investigating Direct2D for Firefox, but do not have a target for shipping it in Firefox at this time," the organization said in a statement..

Several Web pages arrive significantly faster using Direct2D rendering technology in Firefox.

(Credit: Bas Schouten)

The race is on
Microsoft declined to comment for this story, referring readers just to last week's blog post about coming Internet Explorer 9 features. "While we're still early in the product cycle, we wanted to be clear to developers about our approach and the progress so far," the company said while sharing a Direct2D demonstration video.

There's no doubt the race is on, though, given the potential benefits of the new interface and the commercial success of Window 7. Microsoft is lighting a fire under its developers, but the company's browser has lagged Firefox and other rivals in many technological areas for years, and many Web developers loathe earlier versions of IE still widely used. IE's market share has steadily eroded, though it remains dominant overall.

The attention is giving Google ideas, too. In a Chrome issue logged Sunday, Chrome programmer Peter Kasting pointed to Schouten's blog post on the subject as "motivation."

"If we can speed up the rendering time, the most noticeable benefit will probably be smoother-feeling scrolling," Kasting said. He also directed attention in October to DirectWrite support in Chrome, though cautioning that it might not work with the browser's present "sandbox" design to isolate elements of the browser for security reasons.

Mozilla has its own results to show off, too. Schouten offered a graph showing improved performance displaying a variety of Web pages. Facebook, Google, and Twitter rendered on the screen in half the time using the Direct2D; Slashdot and a Wikipedia entry were barely changed. One taxing page using the Scalable Vector Graphics format (SVG) to show movable, resizable graphics showed more than twice as fast, dropping from about 11 milliseconds to less than 4 milliseconds.

Microsoft's DirectWrite permits smoother display of many fonts.

(Credit: Microsoft)

What actually changes?
Direct2D replaces an older technology called Graphics Device Interface (GDI) used in Windows XP. Both offer a way for programs to tap into computing hardware without having to worry about the particulars of video card capabilities and settings, but Direct2D taps into hardware acceleration features.

The technology lets programmers control basic elements such as transparent boxes, curved lines, and resizable photos. Out of these, user interface elements are constructed; Direct2D calls upon a computer's graphics processor to speed that up. It's particularly helpful for dynamic situations that change element properties such as color, size, or opacity.

DirectWrite offers a similar graphics chip boost to the task of displaying text. That may not sound computationally intense, but some parts of it are. In particular, DirectWrite offers a more sophisticated mechanism for displaying text to take advantage of something called sub-pixel positioning of letters.

Each pixel on an LCD screen is actually made of three tiny slices--for red, green, and blue components--and sub-pixel technology subtly draws letters using pieces of these pixels to make the overall appearance smoother. The older GDI permitted some sub-pixel positioning, but only smoothed letters in the horizontal direction; DirectWrite smooths curves vertically as well.

Using the graphics chip in Direct2D and DirectWrite operations brings several advantages. Performance is the first: some operations are faster or smoother, and having more power on hand lets programmers tackle more ambitious projects. Second, the general-purpose central processor, relatively inefficient at handling graphics tasks, is unburdened, freeing it up for other tasks and saving battery power.

Firefox already has a graphics system of its own called Cairo. Schouten has been adding a Direct2D and DirectWrite.

Firefox is of course a browser that doesn't just work on Windows. The DirectWrite technology helps that operating system catch up to its rivals, said Mozilla's John Daggett in a blog post Sunday. "Platform APIs [application programming interfaces] on Mac OS X and Linux already do a good job rendering Postscript CFF [Compact Font Format] fonts," he said. "This just brings them up to parity under Windows 7."

Direct2D is used elsewhere in the browser. "We've made significant progress and are now able to present a Firefox browser completely rendered using Direct2D, making intensive usage of the GPU," or graphics processing unit, Schouten said. And because Cairo is used by other open-source software, other projects will benefit from the work, he added.

The Direct2D work is Mozilla's second hardware acceleration effort; the company also is working on one using a different hardware acceleration interface called OpenGL for mobile devices using Nvidia's Tegra chips, according to Mozilla.

This Mozilla demonstration of photos and Scalable Vector Graphics (SVG), with transparency and click-and-drag resizing, works more than twice as fast Direct2D graphics.

(Credit: Screenshot by Stephen Shankland/CNET)

The interactive Web
Microsoft went out of its way to emphasize that the Direct2D and DirectWrite work will help existing Web pages without programmers having to change a line of code. Dean Hachamovitch, general manager of Internet Explorer, contrasted that to other hardware acceleration efforts including Native Client and O3D from Google and WebGL from Mozilla and the Khronos Group.

Native Client, O3D, and WebGL are part of a long list of developments designed to transform the Web into a foundation not just for static pages but also for interactive applications. Those technologies, though, require new programming skills and tools.

Mozilla, Google, Apple, and Opera have been pushing this interactive Web agenda, and Microsoft is showing signs of interest, too. However, for now, Microsoft emphasizes that Direct2D support will help the existing Web. But the browser makers have their eyes on interactive technology as well. Direct2D will help with complex sites that use 2D graphics interfaces such as SVG and Canvas, Mozilla said.

Added Schouten, "As Web sites become more graphically intense, dynamic graphics will start playing a larger role, especially in user interfaces."

Intel is set to announce the biggest makeover for its Atom processor since it was introduced back in the spring of 2008. And PC makers are ready with new Netbook models, some due before the mammoth Consumer Electronics Show in January.

HP has stopped selling preconfigured Mini 5101 Netbook models directly as it readies models with the new Atom processor.

(Credit: Hewlett-Packard)

Netbooks--tiny laptops used for Web surfing and light production tasks--have gained in popularity as a cheap alternative to a laptop. They can be had for as little as $250--or under $100 when bought as part of a two-year contract at phone carriers such as a Verizon.

Inside new Netbooks will beat Intel's latest "Pine Trail" Atom processor technology. This watershed design will squeeze the graphics function--previously on a separate chip--into the central processing unit, or CPU, a first for Intel. And what does that mean to consumers? "Better battery life. But performance more than anything," Intel executive vice president Sean Maloney said in a recent CNET interview.

Evidence of a rejiggered Netbook lineup can already seen at Hewlett-Packard, which has stopped selling preconfigured models of its well-received Mini 5101 directly from the HP Web site in preparation for new models to come, according to the company.

And Dell is on board too. "You can expect that Dell will be offering products based on Intel's next-gen Atom platform, aka Pine Trail," said a Dell spokesperson Monday. All major vendors currently offering Netbooks--such as Acer, Asus, Toshiba, and MSI--are also expected to refresh their lineups.

Intel, which is already on the record saying that the Pine Trail Atom is shipping this quarter, has made integration one its biggest themes in 2010 and beyond. Its Arrandale Core i series of processors for mainstream laptops, due by early next year, will also combine the graphics chip (GPU) with the CPU. And future generations of the Atom processor will be even more highly integrated.

One of the first new Pine Trail Atom processors expected to appear is a 1.66GHz version (rumored to be dubbed the N450). After this, a faster 1.83GHz version, the N470, is due.

Updated at 8:00 p.m. PST: Pine Trail is the name of the technology platform; Pineview is the name of the new Atom processor.

Hewlett-Packard on Monday reported fourth-quarter earnings that were in line with a preliminary release last week, when the company announced plans to acquire 3Com.

For the quarter, the company reported earnings of $1.14 per share on $30.8 billion in sales. Analysts had been expecting $1.13 per share on $30.4 billion.

For the full year, the company reported earnings of $3.85 per share on sales of $114.6 billion.

Looking ahead, the company forecast earnings of $1.03 to $1.05 per share on sales of $29.6 billion to $29.9 billion for the first quarter--which would include the holiday season....

Read more of "HP reports Q4; raises outlook for 2010" at ZDNet's Between the Lines.