GOOG-411 debuted at a time when smartphones were just beginning to come into vogue among consumers and managed to offer a way to search the Web from feature phones without data plans. As smartphone adoption grew, it became less and less of a relevant product for most people--especially with Google baking the functionality into its Android phones.
The service did play a significant role in helping Google build up a data set of human speech patterns, which has ultimately helped in providing faster, and more accurate results.
Feature phone users in the U.S. can still do searches by texting "GOOGLE" (466453) with their query.
December 15, 2010 4:00 AM PST
Photo by: Josh Lowensohn/CNET
| Caption by: Josh Lowensohn
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