Video cameras monitor these experiments
It requires a lot of work to take a product from start to finish, and often after hundreds of hours of development and back-end programming, seating a real person in front of a product can be the pinnacle moment, when real people encounter real problems. It's an element of crucial human feedback that Google has yet to replicate. We still need humans, for now.
October 14, 2010 8:43 PM PDT
Photo by: James Martin/CNET
| Caption by: James Martin
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