Cell phones at lost and found

One of the great success stories at Grand Central has been the creation of a world-class efficient lost-and-found system. More than 80 percent of items that are turned into lost and found are eventually returned to their owners, and that is due mainly to a sophisticated cataloging system, as well as the dogged determination of the staff that work in the department, who will do just about whatever it takes to locate an item's owner.

Here, lost-and-found clerk Chris Stoll examines a purse, looking for clues as to its owner. Inside the bag were three cell phones, as well as other potentially identifying items.

Click here to read the related behind-the-scenes story on the secrets of Grand Central Terminal. And click here to check out the entire Road Trip 2010 package.