2. RIM, what's wrong with you lately?
Research In Motion has gone from a widely admired Canadian company to a company that makes its customers hoot, "Will you people please get it together already?"
RIM botched the launch of its PlayBook tablet, largely due to the inexplicable decision to leave out its core BlackBerry services--on a product carrying the BlackBerry name. Its shares dropped nearly 70 percent this year as its market share retreated in the face of the iPhone and Android phones. The company's much-touted network operating center suffered from a number of outages, including a massive global bork that occurred a few days before RIM hoped to generate a bit of hype for its next-generation platform...by renaming it BBX. The list goes on.
It wasn't all bad, of course. But since this is a turkey list, we're focused on the bad. OK, yes, RIM released the well-received Bold 9900. And after a heavy round of discounting, the PlayBook will likely figure prominently in a lot of Black Friday sales. Think anyone will say, "Hey, let's wake up at 4 a.m. to get that PlayBook Johnny really wants for Christmas?" No, we don't either.
We're hoping RIM won't be a repeat customer of our 2012 turkey list, but we’re not counting on it. The company was supposed to add those critical e-mail, calendar, and messenger features into the PlayBook this year, but that's been pushed off. And it looks like the first BBX phone will also come out later than expected.
Now...will you people please get it together already?
--By Roger Cheng
November 23, 2011 12:00 AM PST
Photo by: Graphic by James Martin/CNET
| Caption by: James Martin
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