June 14, 2006 4:00 AM PDT
Social networks--future portal or fad?
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But attendees at the Piper Jaffray Global Internet Summit here still can't decide if these companies are next-generation portals, or merely flash-in-the-pan communities that will eventually fade from popularity like one-time high-fliers Geocities or AOL.
Telling evidence stacks up on both sides.
On the one hand, MySpace's scope of services and member traffic rivals that of many major portals. Since launching three years ago, MySpace, now owned by News Corp., has added e-mail, instant messaging and blog services, as well as jobs, video, book and music stores. According to founding MySpace member Colin Digiaro, who spoke here Tuesday, the company is talking to "all the usual suspects and unusual suspects" about licensing Web search technology to accommodate a growing demand among its 50 million members for that functionality. (It currently uses Yahoo search for internal site search and displays Overture ads for Web search results.)
"We're trying to find the best-of-breed search functionality," Digiaro said.
What's more, MySpace's monthly traffic figures have trumped those of MSN and AOL, according to ComScore Media, and they comprise about 75 percent of Yahoo's, the No. 1 site on the Web. Anecdotally, the time teens and college kids spend on MySpace is stealing time they would otherwise spend watching TV, according to an informal focus group of young and older teens interviewed at the conference.
MySpace's "goal was to become a next-generation portal," Digiaro said. "I think we're there."
Trouble ahead for MySpace?
On the other hand, these social communities could turn out to be fads among capricious Web surfers, skeptics say. After all, rudimentary social networks have always been around in communities like AOL and Geocities. And if comments made during the same focus group of young and older teens are any indication, MySpace could be headed into trouble with a thriving portion of its members. The aging kids talked about tiring of MySpace and moving on to other social networks or activities, much the way some kids have left AOL's instant-messaging service.
"I'm starting to get over it," said Juliana, a 21-year-old living in Orange County, who said she's now into Faceclick, another, newer social network for college kids.
Monica, an 18-year-old who's enrolled at UCLA in the fall, said she's further along with MySpace, opting to spend her more than eight hours a day online at sites like photo-sharing site Photobucket.com and Acidplanet.com, a music-hosting site. "I used to be into MySpace and now I'm getting over it."
Still, younger teens interviewed said that they were big users of MySpace, spending hours honing their member profiles. And 80 percent of MySpace's demographic skews over 18 years old.
Yet, Safa Rashtchy, a senior research analyst at Piper Jaffray, compared the social networks to the walled garden environments of AOL and eBay, two companies that have lost favor among investors. He asked whether people ultimately like to stay within these online walled gardens.
Also, it's unclear whether advertisers are spending enough with social networks to make their free services profitable. During a panel discussion of advertisers, ad executives said that many marketers don't want to associate their brands with the sometimes risque or inappropriate material that can surface on the social networks from their members.
When pressed by industry observers, executives at MySpace and Facebook declined to say whether they are profitable. As part of Newscorp., MySpace is not required to report its finances. Owen Van Natta, COO of college-focused social directory Facebook, which is privately held, joked that it's a "definite maybe."
Some panelists still took this as a sign that these companies, despite hosting user-generated content that generally doesn't cost as much to support as staff editorial, were not profitable. The cost of advertising rates at these sites aren't typically at a premium, either, making it unclear how much MySpace and Facebook are benefiting from growing online ad sales.
In defense, Digiaro, MySpace senior vice president of sales and business development, said that the company works with all major advertisers in various vertical markets, including the Cokes and Ford Motors of the world. MySpace also commands ad premiums for such areas within its music and video stores, he said.
He said to retain teen surfers, which comprise about 20 percent of its total audience, MySpace has introduced new features faster than rivals and has developed a lasting social connection with members that increases as their history of blog posts and e-mail amasses. The company also plans to expand internationally, starting with the U.K. and Ireland, and get on mobile handsets across the United States.
He also suggested that MySpace could eventually introduce a transportable persona that members could take with them to other services.
"Social networks will continue to evolve," he said.
See more CNET content tagged:
MySpace, social networking, focus group, portal, teen
5 comments
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New sites, recently branded as Family 2.0 (CNET had a whole article on this - <a class="jive-link-external" href="http://news.com.com/2100-1025_3-6079271.html" target="_newWindow">http://news.com.com/2100-1025_3-6079271.html</a>) go beyond the trendy friendship sites by building networks around what the adult population cares about. As we get older we long for connections with family members and long time friends. The Internet, and Web 2.0 most recently, is great at enabling the sharing of stories, thoughts, interests, photos, movies, baby advice, etc. Sites like Amiglia.com, Minti.com, Cingo.com, Roundbook.com, OurStory.com, etc are heading in this direction.
Profitability comes into play here too. Relying on ad dollars may work if the site has a large enough user base, but families are willing to pay for premium content that allows the sharing of large movie files, storage of photos that grandma can download and print at full quality, family history archiving, etc.
manga merchandise, Toonami in 2000, hippie causes during the
'90s, Woodstock '94, flashy MC Hammer pants, helmet hair, being
"on-line" a decade ago, ringtones, old Napster . . . do I need to go
on? It got its niche audience, now the populous will move on,
again, unto another HonkeyCon (word taken from an issue of MAD
Magazine).
Programmer #A-5 of www.totallyparanoia.com
As you get older the crap you post MySpace comes back to haunt you. What this means is that just when the users are getting money of their own to spend (which attracts advertisers) the users drop-off. While checking on a small company I ran across the "owner's" MySpace. It was offensive, obnoxious, and not what I was willing to trust with my company's credit terms. That space, as much as anything else, is why I didn't pursue a business relationship.
Just when they get old enough to have money of their own the MySpace members drop-off. That's bad news for the company and advertisers alike.
On the other hand...Mr. Barnum is usually proved right.
www.gorillaexchange.com. They too seem to be building a
massive userbase by offering a different angle to those of the
facebooks and myspaces. I wonder which direction all these
entities will go with such engement and rich user bases.