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April 15, 2004 12:59 PM PDT

Will iPod suffer fate of the Mac?

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Apple Computer's apparent cold shoulder to RealNetworks this week has once again put the company's "go it alone" strategy in the spotlight.

With the Macintosh, Apple decided to keep its operating system proprietary, licensing it out only on a few rare occasions and keeping control of both hardware and software. The approach has arguably given Apple an edge, when it comes to integrating new capabilities such as DVD burning, but the Macintosh also has become a niche player in a Windows-dominated PC market.

Musical chairs
Now, RealNetworks CEO Rob Glaser and some others see the potential for history to repeat itself in the digital music world, if Apple persists in keeping its software and hardware closed. Apple has taken some major steps to avoid past mistakes, notably making the iPod compatible with Windows PCs, dramatically expanding its potential market. iPod sales last quarter helped Apple triple its earnings, compared with the same period a year ago.

But that's a half measure, according to Glaser, who recently quipped that Apple might go the way of the Soviet Union, unless it takes a more liberal stance toward licensing its software, specifically the FairPlay digital rights management (DRM) controls that prevent songs purchased through iTunes from being illegally copied.

"Apple's (market) share will go down, if they continue to do this," Glaser said at last month's PC Forum. He predicted that customers will say, "I bought an iPod and can only shop at one store. What is this? The Soviet Union?"

Real also uses proprietary DRM, but it's made little headway in the marketplace compared with FairPlay and Microsoft's Windows Media Audio (WMA) formats. Notably, only a handful of portable music players support Real's format. And with Apple riding a crest of iPod portable music player sales, analysts said RealNetworks faces the more immediate short-term threat.


Special report
Real's reality
Microsoft's rivalry is only one
of RealNetworks' hardships.


Given Apple's history, few are surprised that Apple appears to be rebuffing an advance by RealNetworks to team up in a battle against Microsoft. Regardless of what the right strategy might be, analysts don't expect Apple to partner with Real or to license out its core technology any time soon. Apple declined to comment on its plans.

"Once you do that, you basically lose control," said Creative Strategies analyst Tim Bajarin. "That's one thing (Apple CEO) Steve (Jobs) won't do. He won't lose control of being able to write Apple's destiny.

It's Jobs' belief that Apple can deliver superior music products by handling both hardware and software better than anyone else, Bajarin said. "I believe he will not deviate from that strategy," he said.

Lessons learned
To be sure, Apple appears to have learned some lessons from the 1980s and is not going it totally alone.

The biggest step Apple took was offering its iPod for both Windows and PCs, forgoing an opportunity to use the device mainly as a way to sell Macs. The company followed up by porting its iTunes jukebox software and music store to Windows, again giving it a much larger market to address.

It also has lined up both America Online and Hewlett-Packard as partners, albeit in somewhat limited roles. AOL has links to Apple's music store, while HP will sell a custom blue-hued version of the iPod and include iTunes on its PCs. Already, 300,000 HP PCs have shipped with Apple's software, the Mac maker said Wednesday on a conference call with analysts.

Undoubtedly, Apple could find more partners, if it were willing to loosen its reins. But Jobs seems comfortable with whatever risks the company's proprietary approach might carry, at least for now.

"It's an opportunity, but Apple won't take it, because they're happier with deals like with (HP), where Apple is largely in control of the partnership," said Jon Erensen, an analyst at research firm Gartner.

There are some good reasons for Apple to stick to its guns. The company sold 800,000 iPods last quarter, setting a new record and actually selling more of the digital music players in the quarter than it did Macs. Its music store, designed to be a breakeven proposition, posted a narrow profit as well.

Adding software partners might not do anything to make its current products better, analysts say.

"Integration is a huge reason why iPod has done so well, so I don't see the incentive to open it up for anyone, including RealNetworks," said Tim Deal, an analyst at Technology Business Research. "Ease of use is clearly an important factor to the people buying iPods, so why would Apple want to put more hands in the pot and potentially create glitches that aren't there today?"

RealNetworks, in particular, would appear to bring little to the party.

"The only way RealNetworks has a chance to become involved to a greater extent is if users express dissatisfaction over their ability to use other services with iPod, and we certainly haven't heard much about that yet," NPD Techworld analyst Stephen Baker said.

Eye on Redmond
But there are also some powerful counterarguments to Apple's approach. It is clear that Apple will be taking on Microsoft and its billions of dollars, and it makes sense for Apple to line up all the allies it can get.

"I would never assume Microsoft is out of the game, even with a good lead" like Apple's in digital music, said Roger Kay, an IDC analyst.

Kay noted that the software industry tends to have relatively few barriers that allow a competitor to enter a market, even one dominated by another player.

"Microsoft has a huge war chest," he said. "They are highly motivated."


Special report
Apple's diplomatic core
iPod may define new era
of open strategy.


Having recognized Apple's lead, Microsoft is eyeing several possible places to try dethrone the iPod. The company plans later this year to offer technology, code-named Janus, that will allow subscription music to be transferred to portable players, a feature not currently possible with the iPod. The company also has software for "portable media centers," devices that combine video and music playing and photo display into devices that, though bigger than the iPod, could fit in a large shirt pocket.

Also, it is not clear that Apple could gain much from licensing its software.

"I don't see a tremendous amount of advantage to licensing Fairplay," said David Card, an analyst at Jupiter Research. "Apple is a hardware company, and the only reason Fairplay--or even iTunes, for that matter--exists is to sell and promote iPods."

Microsoft has been pushing its own digital audio format, WMA, as part of a larger consumer electronics and digital-content strategy. The company's efforts have resulted in a broad acceptance from hardware players, something from which analysts say Apple could benefit.

However, even if Apple loses its dominance, the company has shown that it can support a business, even without commanding market share. For all the criticism heaped on Apple for its small share of the PC market, the company has been largely profitable in recent years, while most of its rivals have not.

Card added that Apple may not want to be the Dell of the digital audio player world, referring to the computer maker's ability to ship devices in high volume while having a reputation of being low on the innovation totem pole.

"Apple wants to be the BMW of the market," Card said.

Analysts say the more important question is how well Apple prepares itself for future battles--including video. In that arena, though, analysts say Jobs and his understanding of the record and movie industries is probably the key. Many companies, including Disney and Time Warner, have already begun to line up behind Microsoft, so Apple will not have the same advantage it had with the music store.

"If Steve is able to create an iPod video store and do just as good a job (as with music), he could easily be an alternative to Microsoft," Creative Strategies' Bajarin said.

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THIS ARTICLE IS WRONG!!!!
by April 15, 2004 1:18 PM PDT
why does everyone say that when you buy an ipod you can only
shop in one store?!!
Nothing is furthur from the truth...

1. you can buy a CD from your local record store and load onto
your ipod in wav, aac, or mp3 format.
2. And you can download mp3's from any download service (say
emusic.com) and load it onto an ipod.
3. And you can shop at itunes.

If there is some other way you can buy music that is not
compatible I challenge the author to find it and post it here.
Because this article is simply wrong!!!!!
Reply to this comment
Typical CNET FUD
by April 15, 2004 4:06 PM PDT
Apple has a great earnings report, and just like clockwork CNET
has to write an article to counteract any positive news. Typical
MS drones.

And as for Apple turning down Real's offer: The things only been
news two days. Apple wouldn't tip their hand if they were going
to go forward with this. Silence from Apple is nothing more than
par for the course. If these writers knew anything about Apple
they'd know that Apple keeps strategy tight lipped.
Reply to this comment
Pathetic.
by godofbiscuits--2008 April 15, 2004 8:43 PM PDT
Why isn't CNET asking Microsoft to opensource WMA and the
DRM?????

must be that conflict of interest, cnet being owned by intel, and
all.
Reply to this comment
conflict of interest
by Ipod Apple May 17, 2007 2:54 PM PDT
http://www.analogstereo.com/turntable_linn_karik.htm
RA - buffering ... buffering ... buffering ... um DEAD
by jbelkin April 16, 2004 12:33 AM PDT
RA is the one that is the dinosaur. RA was useful when we mostly had dialup and needed compression - so much so that we were willing to put up with watching 7 frame rate and 800 ads packed into a 2" viewing window ... not to mention the famous buffering ... buffering ... buffering ...

And their credibility with mac users & apple? - it took them 7 tries to deliver a player that wouldn't crash upon launch - gee, you want us to lower to your standards?

Um, who exactly are you again?

Not only - what have you done for us lately - but what have you EVER done for us? Not just mac users but all internet users?

All of your technology has been about creating a closed locked DRM with expensive encoders and now that you are third in a two player race - suddenly you complain that others have a locked system that won't let you in?

Maybe you should've saved some of those 800 ads money for something useful - for now, you will be remembered as part of the beginning dark ages of the internet - you are the "sov's," out of step with the times and like your 'buffering ... buffering ... buffering speeds' - too Balkanized literally and figuratively for this century. Buh-bye.
Reply to this comment
Mac Fate?
by 198775425444042216790779840523 April 16, 2004 7:54 AM PDT
I hope so. Macs are the best, most productive computer
platforms out there.
Do you question BMWs market share...? Microsoft is going out of
style. People are beginning to realize that Microsoft has been
giving them the shaft for years.
CNET, do yourself a favor an hire some talented people...you
know, people that actually do research before they release an
article.
You know...a journalist.
Reply to this comment
CNET CAN YOU PLEASE STOP BEING SO TRANSPARENT!!!
by dolfox April 16, 2004 9:21 AM PDT
this article is so absurd, it's trash. Why is CNET such an advocate
for mediocrity? Everyone assumes that once Microsoft turns its
attention to a market, its game over for everone else. And
notice, Microsoft won't take over with a superior file type or
music player, just by bullying around its monopoly to cram a
half-a**ed version of the real thing down the public's throat.

This thinly veiled threat to Apple to comply for the benefit of
one company is pathetic.

CNET...if you can't see your way to fairly reporting on Apple, just
stop...ignore Apple instead of straight up lying about them and
trying to pass propaganda as legitimate reporting...LIARS
Reply to this comment
superior file type
by Ipod Apple May 17, 2007 2:54 PM PDT
http://www.analogstereo.com/turntable_linn_axis.htm
Read the article, folks
by calpundit April 16, 2004 3:35 PM PDT
The headline and sub-head are not only ridiculous, but they do not at all reflect what the article is really about.

If you read the entire piece, it offers a variety of reasons why Jobs is smart to show Glasser the door. Most of the analysts quoted take Apple's side (not hard, considering that Apple's making money while Real is circling the drain).

I came away from the piece more convinced than ever that Apple is right to take a pass on this "offer". I'm a total Apple partisan, but I thought the piece was, if anything, tilted Apple's way.

If you want to get angry at someone, blame the headline writers.
Reply to this comment
Typical CNET Yellow Journalism
by leoofborg April 17, 2004 11:37 AM PDT
They must be desperate for eyeballs. As some readers
mentioned before the title and 1st paragraph of this 'story' have
little bearing on the rest of it.

The rest of the content is parroted from other news services.
Way to cut and paste, CNET. You're as dead as Real.

CNET = CNN = Real. So die already, you are so 1995.
Reply to this comment
Real Networks CEO...
by April 20, 2004 6:39 PM PDT
Here is a quarter to buy a clue.

Calling Apple a closed architecture nowadays is like the pot
calling the kettle black. Sorry Mr. Glaser it's your over priced,
bloated piece of software that is on closed up architecture.

Should Apple open the iPod, maybe someday, but they are
hardly going to sink because of this issue. Apple was smart they
opened up to let Windows users play as well.

iTunes rocks compared to your over priced (I wrote this already)
bloated junk on a OS that crashes, has major security flaws and
is based on CLOSED architecture. And know I am not all Apple, I
administrate a OS Server bsed networks as well as Windows.

Sorry... but the article is wrong last time I checked (A few
seconds ago) my OS (10.3.3.) is based on OPEN architecture,
Unix, not crap windows, maybe if Mr. Glaser wrote a better
Carbon version for OS X and not charge an arm and a leg to
watch CNN on the web Real Player would be a better product, I
never liked it anyway. Just my 2 cents.



Go. Unix, Go Panther OS X get a real OS baby... :)
Reply to this comment
Unix based what? that's not open?
by April 20, 2004 6:42 PM PDT
What they heck is the author smoking, Apple has come along
way, opened thier latest OS based off of MAch kernal (BSD) on a
elegant (yet somewhat locked down gui) but the rest is as open
as the outside world. Not like crappy windowz and Real Player
for the PC
Reply to this comment
latest OS
by Ipod Apple May 17, 2007 2:55 PM PDT
http://www.analogstereo.com/turntable_stanton_c304_stanton_c303.htm
(13 Comments)
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