A manager of a free lost-and-found Web site plans to charge Internet
Explorer 4.0 users as a way to protest what he calls Microsoft's
"monopolistic tendencies."
Official Lost & Found
is a site where people who have lost or found personal belongings can match
up and hopefully return items to their rightful owners. The site, which has
solved about 2,000 cases in just under a year, is entirely free--but not
for long.
"We'd like to provide it for free to some but not to others," said the
site's founder, Gordon French. "Internet Explorer 4 users would be charged
if we found their matching items. But it's not so much directed against the
users as it is against Microsoft, to make them think about how they're
irritating people."
French said he will use browser-detection software to mark the cases
submitted by IE 4.0 users. When a match is found for a lost item in the
database, IE 4.0 users will have to pay $4 to retrieve the
name and phone number of the item's finder. All other browser users,
including those with older versions of IE, will not be charged.
A Microsoft spokeswoman noted that French has the right to do what he wants
but might be hurting his own cause by handicapping IE 4.0 users.
"He certainly has the right to make a political statement, but one Web site
doing this is not going to make an impact on Microsoft's or the industry's
position," she said.
Some Microsoft Web sites as well as third-party content providers have
offered special content to IE 4.0 users exclusively, blocking Netscape Navigator
users from accessing that content, since IE 4.0 was released last fall. At
least one site, Paramount's Star Trek: Continuum, has relented to user
criticism and opened up all its content to Netscape users. The site was
originally available exclusively through the Microsoft Network but will now
partner with IBM.
In the past, the
company has argued that content providers that create IE-only material are
simply taking advantage of the browser's technology that Netscape hasn't
matched. The exclusive content is not due to any agreements between
Microsoft and developers, according to Microsoft executives.
Critics of the company worry that Microsoft is using its growing media
business to create exclusive content and tip browser market share in
its favor. Navigator currently has roughly 60 percent of the market, but IE
has gained rapidly in the past two years. Microsoft executives predicted
last year that the release of IE 4.0 would push Microsoft over the 50
percent mark.
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