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The PC maker made the move public in its first-quarter earnings press release on Thursday. Speculation has mounted for years as to whether Dell would adopt the company's chips, despite Dell's exclusive relationship with rival Intel to this point. AMD has enjoyed a performance lead in server benchmarks over Intel's Xeon processors.
"We welcome Dell, and Dell customers, to the world of AMD64," Marty Seyer, an AMD senior vice president for commercial business, said in a statement distributed after Dell's earnings release.
Although the deal is confined to servers at this point--and it's not clear exactly when the servers will arrive, other than before the end of the year--it still represents another win for AMD, which has had a long string of gains over its rival. Intel's earnings and stock price have suffered in recent quarters, due in part to AMD's increasing market share.
Dell's decision to abandon its longstanding all-Intel policy comes amid less-than-stellar earnings for its first quarter. The results were in line with the warning the company provided last week. Revenue was $14.2 billion, up 6 percent from last year, but net income slid 18 percent to $762 million. Dell said it's no longer giving specific quarterly financial guidance, though it did say the second quarter should be similar to the first.
Earlier this week, company founder Michael Dell admitted the PC seller's performance over the last year had been disappointing. "I think there are lots of opportunities for us to do quite a bit better than we did last year," he said at the Future in Review conference Monday. "We didn't recognize how competitive the market was going to be." In hopes of getting back on the right track, Dell will accelerate plans for $3 billion in cost cuts and will spend $100 million on improving its customer service, CEO Kevin Rollins said Thursday.
The cost cuts will come from improving the efficiency of its support and manufacturing processes, Rollins said on a conference call following the earnings announcement. "We'll have the flexibility to price more effectively," he said, adding there are no plans for job cuts.
First embrace
Rollins said Dell's initial embrace of AMD will only involve servers with four processors--a relatively small category of the server market. There are no plans to sell AMD's chips in desktop PCs, notebooks or other servers at this time, he said.
"Our customers expressed a desire for that technology," Rollins said, referring to Opteron. "We will still be launching this year a broad base of Intel products."
In an interview later on Thursday, AMD's Seyer said that the company has been demonstrating its technology to Dell for years.
"I've replaced a third set of tires on my car going back and forth" over the past four years, he said.
Several times during the last few years, Rollins has hinted that the company was right around the corner from introducing products based on AMD's chips. Ever since AMD introduced Opteron in 2003, the processor has enjoyed an advantage over Intel's Xeon. During an extended period in 2005, server vendors Hewlett-Packard, Sun Microsystems and IBM were shipping dual-core versions of the Opteron processor, and Dell could offer only single-core Xeon processors.
AMD's progress on the Dell account, though, was steady. When AMD took over 10 percent of the market for Intel-AMD chips in early 2005, it was a pivotal point for establishing AMD's credibility among business buyers. Some government customers also began to specify that they wanted "Opteron or equivalent" servers in the bid proposals, Seyer said.
"In the second half of 2005, Dell's customers began to speak quite loudly about Opteron," he said.
Sources close to AMD, however, said a deal between Dell and AMD wasn't signed until this year.
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Let's have a fair market competition, K8L against whatever Intel is cooking!
Nap.
They are not offering AMD becasue they want to but becasue they feel they have no other choice.
I wonder if this "me too" sentiment is going to extend to their AMD line of servers?
This was the right move at the wrong time.
Bottom line, vote with your wallet!
"Our customers expressed a desire for that technology," Rollins said, referring to Opteron.
Mr. Rollins your customers have been screaming for AMD chips for years! The fact that you are only offering the chips in servers and not desktops and laptops only demonstrates that Dell has lost touch with its customers and that you don't really care what you're customers are asking for.
By the way, maybe Mr. Rollins can tell us when Dells business model changed from taking care of customers to taking care of vendors?
One more thing, Dell is only doing this to satisfy Wall Street Analysts that have been lambasting Dell for not offering AMD when they (Dell) are losing market share. The analysts have been changing their recommendations from BUY to just NEUTRAL or HOLD and Dell's stock value started declining.
Dell's planned niche use of Opteron may fool the Wall Street Analysts but it won't fool it's customer base.
As one other poster put it "Too Little, Too Late."
As far as trying to reign in costs Rollins said that they can do that by using higher quality components to reduce warranty costs. This has been a bone of contention with me for quite a while, why were you (Dell) using tier 2 parts to start with? they were saving 10 cents up front only to pay a dollar on the back side. Which also meant the consumer had a defective product for a period of time...NOT GOOD CUSTOMER SERVICE! Customer service is not just answering the phones politely, it's building the best quality, most reliable system you can within the customers budget and not passing off cheap parts.
It's going to take a while for Dell to regain it's crown, if it ever does. Rollins said this is a 4-5 year plan, well if Dell continues on the path it has for the last two years they won't even be around then, it'll be called Lenovo-Dell.
Oh and hell is still quite warm. :)
This is a token and that's all. Dell is still Intel's lapdog.
Don't hold your breath while you're waiting.
Beside that even if Dell does build a desktop with an AMD CPU the rest of the components will be second rate, low bid junk that will probably drag down the extra benefit of having the AMD CPU.
In this case logically not.
a) AMD couldn't supply Dell's 2 way server volume. Why disappoint customers with long waits?
b) AMD systems require far fewer parts. In the case of 4 way servers the advantage is about 4x. Here's where Dell will get the biggest margin boost.
There are other reason's it makes sense too.
server products.
What makes this such a big deal? Their probably getting a better
buying deal from AMD than Intel would ever give them.
So what? Dell's saving money. Big Deal.
server products.
What makes this such a big deal? Their probably getting a better
buying deal from AMD than Intel would ever give them.
So what? Dell's saving money. Big Deal.
THAT is why it's such a big deal.
could be a reaction to Apple's use of Intel chips and is a
differentiator in Dell's high end lineup.
Was Apple's use of Intel exclusive? I don't think so.
http://db.tidbits.com/getbits.acgi?tbart=08476
They are not going to use Intel at all in their server line up. I would have bought an Apple in a second if they had used AMD 64 on their consumer and professional products. Instead I have my SUSE Linux 64-bit on my AMD64 laptop.
Opterons are far more profitable to sell than Intel chips. The margins you make buy selling AMD systems is substantially higher than buy selling Intel, and also Opeterons far outperform Intel's.
RTFA, it clearly explains this, and this is very well known and understood.
7-0 AMD
- My other posting under wrong talkback story
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by DAVIDINTEL
May 21, 2006 10:09 AM PDT
- but hopefully is still interesting.
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Reply to this comment
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(32 Comments)With reguards to Dell now using AMD, it's about time! I'd hate to think how much money and customers they lost in taking so long to make the switch.