July 12, 2007 10:20 AM PDT

Perspective: Why Wi-Fi has to change--or else

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Arguably the most habit-changing and beloved networking innovation of our lifetime, Wi-Fi is a bubble threatening to burst under the weight of its own popularity.

Originally developed to allow multiple computers to share access to the Internet, the Wi-Fi lure of "free spectrum, no strings attached," is driving every imaginable type of handheld device to embed the technology as users demand Wi-Fi access at home, in the workplace and in public venues. Yet as more and more content is poured into Wi-Fi networks, the technology is now struggling to keep pace.

Next generation Wi-Fi technology, 802.11n, is widely viewed as a panacea to the current limitations. A tremendous boost to Wi-Fi, 802.11n increases the capacity of the technology to hundreds of megabits per second (Mbps) from 54 Mbps today. This is achieved by ganging multiple Wi-Fi radios together in a single Wi-Fi device. At challenging locations where the higher data rates are not possible--for example, at the far ranges or in noisy environments--the extra Wi-Fi radios are used to strengthen the signal and extend its reach.

These all sound appealing except for a nagging blind spot--interference caused by neighboring devices that operate in the same unlicensed spectrum.

What's the problem with 802.11n?
Speed isn't a common Wi-Fi complaint. Reliability and consistent coverage are the real problems and interference is the culprit. For Wi-Fi to become the utility people expect at their fingertips, it must operate like a wire in the air.

Wi-Fi interference comes from a myriad of things such as neighboring Wi-Fi networks, microwave ovens, Bluetooth devices, cordless phones, even treadmills. This interference causes Wi-Fi to thrash, forcing down the data rate to the point where the only thing you can do is cruise the Web.

Wi-Fi must move from a technology of convenience to a dependable and ubiquitous utility. Until then, it remains a prison of promises.

802.11n exacerbates this problem. With 802.11n there are now multiple Wi-Fi signals being transmitted in all directions, each of which can be interfered with before reaching their destination. The reverse is also true; multiple radios in each 11n device make it a more potent interferer than its predecessors.

Recent technical innovations, however, are proving to be effective in working around interference. Similar to an Internet router that picks the best path for every packet by monitoring the performance of all its available paths, a smart beam steering system monitors the radio frequency (RF) environment and adapts the direction and the shape of the transmit beam to avoid interference.

This technology focuses Wi-Fi signals (like a flash light) toward the intended destination and away from the direction of strong noise. By constantly picking the highest quality paths available, this transmits at the highest data rates reliably, avoiding transmission errors.

What's the Wi-Fi hurry?
Small and medium businesses have been looking to adopt Wi-Fi in a big way but haven't taken the plunge because of their concerns over Wi-Fi's reliability, cost and ease of use.

In a recent survey of more than 500 small and medium U.S. and European businesses, Forrester Research found that more than 52 percent had no plans to adopt Wi-Fi. Over 36 percent said reliability was the most important factor in their decision, or lack of decision, citing high cost as the second most important factor. This also explains why the current penetration of wireless LAN into the enterprise is only about 15 percent, according to the Dell'Oro Group.

Ironically, two of the major tenets of the Wi-Fi religion have been the technology's low cost and ease of use. But for businesses, Wi-Fi has been anything but cheap and easy.

Installing a single access point at home may be fairly straightforward, but installing a network of access points is not. IT staff members don't have the time to perform lengthy Wi-Fi site surveys and RF planning every time there's a change.

Automating the installation of Wi-Fi access points and the configuration of user devices is essential for moving Wi-Fi forward into the larger underserved swath of the enterprise market.

Propelled by devices like the iPhone, which effectively put a computer in your hand, Wi-Fi is poised to become the de facto onramp to all broadband wireless technologies at home, at work and in public venues. But Wi-Fi must move from a technology of convenience to a dependable and ubiquitous utility. Until then, it remains a prison of promises.

Biography
Selina Lo is president and CEO of Ruckus Wireless.

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IEEE 802.11n, interference, Wi-Fi, radio frequency, Wi-Fi network

32 comments

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Sounded like a speech...
Like a speech by someone who runs a company that deals with Wi-Fi networks for businesses... Oh wait, that exactly what Ms. Lo does.

By the way, as a speech you prolonged the lead-up to the problem for longer than most readers will pay attention. Is this gangling of frequencies something "new" - as in yesterday or today - or are you just writing this article for public relations purposes.

What was missing? Well, more about how your company and others are solving the interference problem. Your compay is solving the interference problems, right? Politicians tells about things that they wish would happen - engineers talk about what is happening, what can be done.

How was this a news story?
Posted by phillynets (73 comments )
Reply Link Flag
iphone
why is it that all of the sudden, people are acting as if smartphones didn't exist before the iphone. there have been other phones that use wifi that more or less "put a computer in your hands"... why does everyone act as if the iphone is the first to do this?
Posted by pjhenry1216 (865 comments )
Reply Link Flag
Agreed
Agreed, I have used PDAs / SmartPhones / PdaPhones for years. iPhone is just some silly expensive phone that won't allow me to modify anything! I will stick with Windows Mobile! Currently I have a VX6700 from Verizon and I love it!
Posted by BobbyCannon (44 comments )
Link Flag
Three things...
1) I think she implied the proliferation of iPhones and other type smart phones in the market by consumers. Awareness is up, you have to admit.

2) Please don't be ridiculous and say the iPhone is stupid. If you're going to make a blanket statement, at least give some evidence.

3) No one cares what you use. This has nothing to do with the story, or comments about the story.
Posted by SteenMachine (50 comments )
Reply Link Flag
above reply @ BobbyCanon
...
Posted by SteenMachine (50 comments )
Link Flag
Um, hello? It's S-E-C-U-R-I-T-Y, Ms. Lo
Enterprise WiFi adoption is at 15% not over issues of reliability, but issues of *security* and I don't need to quote a study to figure that one out. I have no idea who Ruckus Wireless is, or what they do, but reliability is only part of the equation, and I'd wager it's not even close to the biggest one -- even if it's the one Ms. Lo and company are apparently addressing.

All the flawless wireless networking in the world won't make a crap bit of difference if it represents a network security vulnerability, and it's not exactly news that WiFi leaves a lot to be desired in the security department. Free those data packets from a wire, and somebody, somewhere, will find a desire and the means to intercept and decode them.

Not that wires in and of themselves ensure security, but unlike WiFi, at least a network engineer knows where the wires go and what's connected to them in the enterprise.

In my small company (<10 people), we have WiFi. It's locked down reasonably well, it's for guest Internet access only, employees are prohibited from using it, and it's wholly separate in every way from the wireline network. It even has its own Internet access feeding it.

Paranoid? Maybe. But I'm not taking any chances, and again, I'd wager that neither are enterprise level companies who wouldn't risk employee use even by providing it for outside guests.
Posted by markrob35 (12 comments )
Reply Link Flag
We use it
We have several wi-fi (encrypted, hidden) points in our building, to serve mobile employees (maintenance, etc.), guests, and to bridge the gap between the "Oh, by the way, we moving some people this afternoon" requests for access, and the time we can get contractors in to wire the new area.

We run the transmitters at the lowest possible power setting and frequently check to insure our signal isn't usable outside of the building.

Nothing wrong with being paranoid. As Henry Kissinger said, "Even paranoids have enemies."
Posted by rcrusoe (1305 comments )
Link Flag
Security should always be the most important thing
It doesn't matter how cool your software, network, etc is. If it is not secure, it is worthless.

As for wireless. There are some protocols and tools that help with security, people just don't use them.

Nothing is uncrackable of course, a wired transmission can be just as easily(or easier if you think wired is more secure) hacked into.

My little crappy wireless router is set up where it would take a far larger amount of effort to crack then the gains would be worth. Which is my definition of security.

As I said, the problem is lazy and/or stupid people. Go on a wardrive through residential neighborhoods and you will be scared.

Wardrive though a business or government district and you will be terrified.

The problem is that so many people are too lazy or just don't know they should switch the defaults.

A large measure of security could be obtained if wireless router manufacturers forced users to change the default ID and password. And enforce strong passwords. If this happened you would see significant decreases in successful wireless attacks.
Posted by qwerty75 (1164 comments )
Link Flag
Agree - Security all day long
I absolutely agree that she misses the boat by not mentioning security. Do the names TJX, DSW, et al . . . mean anything? the former's fines are now up to $25 million and counting. Security is the hurdle that has to be overcome. The other stuff can be worked out with proper tools . . . but the security concerns will keep companies on the sidelines more than anything else. What companies probably don't realize is that they really are in the WiFI space, if they have employees bringing in AP's from home.
Posted by ttbu (1 comment )
Link Flag
Agreed.
Even with the latest and greatest measures (which only add to overhead), it's amazing how quickly some determined soul can simply pop into a WAP and go to town.

While security isn't as sloppy in days of yore (when an Orinoco WiFi card lashed to an antenna-rigged Pringles' Can could get you into a network from furlongs away), it is still, at base, sloppy. Default WiFi system settings are sloppy (e.g. the most popular ISP that I can almost count on completely while traveling has access points called "linksys"). Algorithms to encrypt the initial keys are sloppy. Long story short, for security, the whole blasted architecture is sloppy.

Fix that, and maybe, just maybe, WiFi will be more widely used. Until then, it's nice for public use, but I certainly wouldn't trust anything to it...

/P
Posted by Penguinisto (5042 comments )
Link Flag
To the author: It's "tenet"
"..two of the major tenants of the Wi-Fi religion.."

It's "tenets", the root word is "hold", as in "things you hold to be true".

"Tenants" are found in apartments.

Better brush up on the words you use before you use them.

BWilde
Posted by Hardrada (359 comments )
Reply Link Flag
reply to Hardrada
Before you criticise other people for what YOU perceive to be their lack of good English Grammar and Spelling, perhaps you should read Ms Lo's article again. I have just read it and I saw no grammatical or spelling error such as you described! I checked the so called 'offending sentence' and the author did NOT in fact spell anything incorrectly, in my opinion.

Also, I don't know if you happen to come from the United States of America - if you do not, then I apologise for my assumption - , but people like me who are from United KIngdom, in general, and in my case England, in particular, think it smacks of an attitude that is not entirely "stereotypical" that you think you must be so superior that you feel you have the right to criticise other people for their actions when you have not even got your facts straight!

Another few prime examples:

1)George W Bush and his failed 'search' for the so called WMD's

2)His 'war on terror' to promote 'freedom and democracy', which is not having the desired effect but making things worse, by assuming everybody else must surely want to live like the americans, I mean they are a perfect people in a perfect country aren't they? So why woudn't they want to spread their idea of paradise.

p.s. Just in case you assume that because I have a username of 'Saladdin', that I am of middle eastern origin and/or of the same 'faith' as those lunatics who claim to be promoting 'Jihad' in the name of 'Allah', I would like to say that I am of no particular faith at all but my attitudes are mostly 'Christian' because of where I was born and how I have been brought up and the fact that most of my ancestors are actually traceable back to the thirteenth century (coincidentally, about the same time as the original 'crusades' that GWB's war is accused of copying) in mostly Scotland, Ireland and the north of England

3)The fact that even though 'some' Americans think they are speaking the same language (English) as the people like me, they are still spelling a lot of words wrong - like 'Color' which is correctly spelled as COLOUR, and 'Valor' which is correctly spelled VALOUR, and 'Thru' which is correectly spelled THROUGH, etc.

Phew! I did not really mean to get on MY high horse, but hey, 'such is life', and 'it takes all sorts to make a world' as my grandparents used to say when they were still alive.
Posted by Saladdin-212275571124847603899 (2 comments )
Link Flag
Definitely reliability as well
Security is important, and yes that is a big reason why we'll never introduce WiFi unless something changes dramatically in that department - but reliability is just as much an issue.

Not only that but nearly all of the inadequate security features of WiFi actually reduce the reliability of the product by interrupting the packet flow. MAC Address filtering is about the only one that doesn't (hardly the most secure method of filtering out undesirables).

So yeah many of the reasons the author gives for businesses not adopting WiFi are true..

Of course being in the WiFi business is probably why she didn't include security as an issue - hardly the best way to promote your business in the day and age of CNN 'tards writing ridiculous articles about malware downing airplanes or being used as an internet weapon of mass destruction.
Posted by ajbright (447 comments )
Reply Link Flag
reporter's story
boss: hey *insert slang for stupid idiot*, go look up something about this, uh *looks at smudged memo*, iphones *mumble* microsoft *mumbles* mobile *clears throat* bees dissappearing *cough* off the shelves. ok, got it?
good reporter: no, how do you say it.. problema?

the story: iphones flying off the shelves these days, but nobody knows the real consequences of them. sources in AT&T, Microsoft, and ilovebees.com say that the mobile devices are driving away bees in droves with their radio signals.
Millions of americans watch. learn that cell phones bad for bees. also learn that smoking pot will make your pain go away, drug dealers advocate making pot use in hospitals legal.


Don't believe everything you see on tv or the net. real scienteists usually dont have the time or dont want to associate with reporters, so the media has to stick with those guys who went to *enter obscure school name here* because nobody else volunteers.
Posted by RagingAura (28 comments )
Link Flag
"beloved networking innovation of our lifetime"
Doesn't that make it sound like networking and the modern internet have been around for multiple lifetimes.

It just sounds rather untrue...
Posted by SiXiam (69 comments )
Reply Link Flag
Ruckus and 802.11g
Not mentioned here is the fact that 802.11n in the 5Ghz band is far superior to what is available in the 2.4Ghz radio based 802.11n.
Ruckus is focusing only on the 802.11g radios at this point and so ignores the capabilities of the 5Ghz version of 802.11n that avoids interference and allows for robust data throughput in a home.
Best approach is select a Router for your home network that offers both the 2.4 & 5.8Ghz radios which will allow for the best of both worlds.
Not sure if Ruckus products will be able to 9or even want to) address a 802.11n platform (MIMO vs BeamForming).
Will wait and see.

Jacomo
Posted by jacomo (115 comments )
Reply Link Flag
Wrong...
We HAVE developed an 802.11a product but the majority of providers and users still want 802.11b/g. This is one of the reasons why you don't see 802.11a metro Wi-Fi networks - 1) signals don't go as far 2)fewer number of users devices support. But, you're right, the ideal route is 5Ghz with more channels. Our 802.11a product simple can't be beat if you want to run real-time IP-based video through your home.

And we have and ARE building an 802.11n system. Ironically, 802.11n will desparately need signal path selection to 1) avoid interferencee 2) ensure multi-path. With 802.11n there is now twice as much chance for intereference to cause problems and the multiple antennas on these systems are still crappy omnis.

This might help explain better:
<a class="jive-link-external" href="http://www.ruckuswireless.com/technology/whitepapers/80211n/" target="_newWindow">http://www.ruckuswireless.com/technology/whitepapers/80211n/</a>
Posted by fecklish (2 comments )
Link Flag
What's the point?
The point is that Wi-Fi is great but needs to be made more industrial strength.

She chose NOT to jump on the security bandwagon because it's been done to death. Everyone knows that security remains the biggest concern relative to implementation. But security doesn't speak to the user experience per se.

The biggest complaint we typically hear from users about Wi-Fi isn't security (yes they're concerned about it) but it's signal coverage and reliability. And we believe there are creative ways to solve these problems.

David Callisch
Ruckus Wireless
Posted by fecklish (2 comments )
Reply Link Flag
Hey Dave
Try sucking up to your boss on your own time.
Posted by HansinYabutay (31 comments )
Link Flag
wow, clueless
Wow. Ms. Lo does not understand the progression of wireless technologies nor the security and societal implications. Please do a little more research and pass your article through a spell-check BEFORE posting next time.
Posted by bonsaitree (3 comments )
Reply Link Flag
News.com broken.
Just wanted to let you know that you have a broken page.

<a class="jive-link-external" href="http://news.com.com/Sun+says+Java+flaw+has+been+patched/2100-1002_3-6196493.html?tag=nefd.pulse" target="_newWindow">http://news.com.com/Sun+says+Java+flaw+has+been+patched/2100-1002_3-6196493.html?tag=nefd.pulse</a>

It is listed under the most discussed, however there is no talk back link on that page.

I listed this as spam so you could delete this comment after you turn it over to your web master.

Thanks.
Posted by ralfthedog (1589 comments )
Link Flag
re: "wow, clueless"
To bonsaitree:

Could you explain to me how it would be possible for Ms Lo's alleged 'misunderstanding of the progression of wireless technologies and the security and societal implications' to be affected by the use of a 'spell checker'?

After reading her article TWICE I could not make any comment about it because:

1) I do not have enough technical knowledge about the subject of her article to be able to dispute anything she wrote in it - unlike quite a few people posting their own comments.

2) I not only did not see any spelling or grammatical errors in her use of the English language in her article that I would feel bad enough to criticise her for, I actually did not see ANY at all.

3) I would also not be so rude as to call someone 'clueless', or criticise their spelling unless I was sure of my facts AND was good enough to give examples of the persons alleged errors! For clarification of my meaning just read my reply to 'Hardrada'!
Posted by Saladdin-212275571124847603899 (2 comments )
Link Flag
 

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