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What might be the downsides of the electronic medical records ushered in by the stimulus package?
There are four big ones: cost, complexity, privacy, and security. A few years ago, after spending $34 million on a computerized system, the prestigious Cedars-Sinai Medical Center ditched it after three months. It proved to be slow, unwieldy, and complicated, requiring some technicians to spend 30 minutes checking boxes about a patient's condition rather than three minutes scribbling notes.

Privacy and security are what worry Twila Brase, a former nurse and current president of the Citizens' Council on Health Care in St. Paul, Minn., a state think tank that focuses on genetic privacy and medical-record privacy rights.

"They're creating a national template or national standard that everyone has to follow," she said. "The idea is for it to be interoperable. That means it's available and accessible and linkable and searchable, and all of those things. So everyone has, as the bill says, one medical record...We're going to lose the frank conversations that a patient really needs to have with his doctor and a doctor needs to have with his patient."

Other groups, including Consumer Watchdog and the World Privacy Forum, have raised similar concerns.

What, exactly, does the stimulus package say?
The legislation (PDF, on page 244) envisions the "utilization of an electronic health record for each person in the United States by 2014." Selecting official standards will be left to the Department of Health and Human Services, and many details are still unclear.

The databases will, "at a minimum," include information on every American's race and ethnicity. They will be used for "biosurveillance and public health," and "medical and clinical research," both of which raise privacy questions. They will become part of a "nationwide system for the electronic use and exchange of health information."

To accelerate this transition, the federal government will use its vast purchasing power--think Medicare and Medicaid--to compel adoption of e-records that meet government "standards and implementation specifications."

There are two pro-privacy components. The first says electronic-record holders "shall have a right to obtain" a copy of their data in an electronic format. The second includes a notification requirement in the case of a data breach, if the information is not encrypted, though, according to the definitions used, no notification is necessary, if the unintentional disclosure was made "in good faith."

How will the stimulus package encourage physicians and hospitals to adopt electronic medical records?
Through using the threat of smaller (or the promise of larger) Medicare and Medicaid reimbursements. Physicians who are "meaningful users" of a government-certified e-record database get bonus payments, as long as the database meets still-to-be-determined regulations about information exchanges.

Physicians who don't participate in such a data-exchanging system, on the other hand, will see their Medicare and Medicaid reimbursements begin to decline by a few percentage points in 2015. The U.S. Department of Health and Human Services is required to improve the adoption of e-records "over time by requiring more stringent measures of meaningful use."

Will Americans be able to opt out?
Although a single paragraph promises that data sharing will "be voluntary," critics argue that there's no unambiguous way to opt out.

That's what worries Sue Blevins, a former nurse and head of the Institute for Health Freedom, a nonprofit, nonpartisan group founded in 1996 that advocates for free-market principles in health care. "The stimulus package calls for the government to plan for everyone to use an electronic health record," she said. "My concern is, it doesn't say whether the electronic health record will be voluntary or mandatory."

"You need to make sure that if you don't want to use an e-health care record, you don't have to," Blevins said. "You need to have consent in there. If you think about it, with old paper records, when you had to give consent, do you know hard it would be to share those? Now data can be shared with the click of a mouse."

How secure will the data be?
We've recently seen some high-profile electronic intrusions, including a report saying a hacker broke into Virginia's "Prescription Monitoring Program," deleted records on 8 million patients, and demanded a $10 million ransom. Another report says overseas hackers gained access to the confidential medical information of students at the University of California at Berkeley, including 97,000 Social Security numbers, by electronically bypassing security mechanisms used by the campus health center.

The best answer might be that no data stored on a computer connected to the Internet can be completely safe. Rather, it makes sense to talk about multiple layers of defenses, solid audit logs, and making individual decisions about weighing the risk of placing the data online against the rewards it may provide.

Doesn't the Health Insurance Portability and Accountability Act (HIPAA) protect my privacy? Only to some extent, and the Bush administration rewrote and reinterpreted some of the HIPAA regulations. A 2006 article in The Washington Post noted that the administration had received 19,420 complaints about wrongful disclosure but imposed only one fine.

An article in a journal published by The Hastings Center, a nonpartisan bioethics group, says, "When sharing health information during health care operations, HIPAA could permit an insurer to give data to a bank it owns, which might then deny someone a loan on the basis of those data...While some laws protect against the disclosure of special kinds of information, such as HIV status, the lack of a HIPAA audit trail on routine disclosures means that HIPAA tends to undercut these restrictions."

Will the stimulus funds be sufficient to convince health care providers to switch to electronic health records?
That remains unclear. A consultancy in Washington, D.C., called Avalere Health estimates that a solo or small-group physician practice will spend an estimated $124,000 from 2011 to 2015 to adopt electronic medical records but will receive only $44,000 from the federal government toward doing so. That means that the out-of-pocket cost would still be $80,000.

Even after reductions in Medicare and Medicaid penalties kick in, starting in 2015 for doctors who aren't using electronic records, Avalere estimates that the reductions in reimbursements would amount to no more than $5,100 a year, or less than the cost of the switch. And because plenty of physicians already don't accept Medicare, the incentives may be weaker than federal officials would prefer. Economics, not privacy concerns, might prove to be the greatest hurdle for backers of electronic medical records to overcome.



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by inachu1 May 19, 2009 8:18 AM PDT
More reasons to stay off the grid for all the snoops out there.
Will not submit to a system that can not guarantee total privacy.
Better to use nonstandard communication protocols and unheard of file formats to keep data private.
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by flitcraft33 May 19, 2009 8:52 AM PDT
Gee, I wonder if insurance companies will misuse this information in underwriting? But then I also wonder if oil companies are colluding on price and where the tooth fairy is......
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by man_w_balls May 19, 2009 9:16 AM PDT
too many implications for misuse! Why not allow each person to keep their own medical records, and take them to the doctor with themselves in person? Because the human being treated is the only one who those records should be concerned with in the first place.
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by May 19, 2009 9:33 AM PDT
As a healthcare consultant for over 10 years, I find the concerns listed here to be common but based on incomplete information. Don't get me wrong, I am not a cheerleader for EMRs, and dozens of organizations have implemented them extremely poorly. But they are necessary to improve the dismal healthcare in this country.

What people apparently don't realize is all of their claims history has been in electronic format for years, in the custody of insurers (does anyone think they have your best interests at heart?). When you apply for health insurance, you give the insurer carte blanche to gather all the medical history it can find on you, accurate or not.

So rather than worry about electronic health information getting into the hands of bad guys (too late), focus on getting it into the hands of those who need it to best care for you. Your paper chart tucked safely away in your physician's office will do you no good when you are brought unconscious to the ER. Emergency personnel won't have a clue that you're allergic to aspirin and contrast dye sends you into anaphylactic shock.
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by DrDubious May 19, 2009 12:44 PM PDT
Concerns about computerized medical records and privacy are laughable. The average American long-ago surrender any semblance of privacy with the approval of the Patriot Act and warrantless wiretapping. Privacy does not seem to be a concern of the new Administration. But why should it? Now that almost unlimited powers have been granted to the Executive, why would anyone want to give them up.
My experience with medical privacy, for years, has been that everyone else knows your medical business but you. And you are not allowed to see your own without the permission of your doctor. So why worry about computerization? You cannot lose what has already been lost.
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by May 19, 2009 1:54 PM PDT
As a Kaiser Permanete (KP) Member, my records are computerized. There are many benefits to it, when seeing a specialist within Kaiser a couple of computer clicks and they have access to my entire history. Another benefit is that when medical test are performed, I can access my KP online account and see the results of the tests before seeing the doctor. This gives you information with which to ask questions instead of hearing the results at the time of the doctors visit. People need to give the system a chance.
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by Kimsh May 19, 2009 2:22 PM PDT
"interoperability and substitutability" similar to what Apple's online store provides to iPhone and iPod Touch customers.

What the heck? There is nothing inteoperable about anything Apple does. They actively change their softeware to break non-Apple products that seek to sneek in here. Wow, this guy is utterly clueless isn't he. Proposing the ultimate closed system as "interoperable". Very disappointed that CNet printed this without comment. Very sad reflection on the quality of authors.
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by Dale Lambers May 19, 2009 4:10 PM PDT
The only way to make this work and keep it secure is if the records are portable. Put them on a flash drive and let every individual be responsible for the security of their own information. Yes there are draw backs to this but at least there is no central repository to be raided.
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by wmbath May 19, 2009 5:10 PM PDT
my records have been kept by va for years.it not only helped me recieve ssi medical. it is easy to have my records printed up for while i wait. i get my appointments through the mail and also a phone call to remind me
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by housedocus May 19, 2009 7:31 PM PDT
The problem with medical records is that they are voluminous. Each hospitalization for example, generates hundreds of pages. It makes no sense to keep them. No one will bother going through them. What's needed is an easy to scan summary which gives the doctor the information he/she needs to evaluate the medical problem. Such a template is provided on www.housedoc.us, a HIPAA compliant, on line communications service for doctors and patients. Its user friendly, and available to everyone free of charge. It can be quickly be accessed in an emergency to get the medical and surgical history, medications, allergies, etc.
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by bstockinger May 19, 2009 10:20 PM PDT
I can't believe that everyone wants to create electronic health records. Our private information is already routinely mismanaged by the health industry even though HIPPA is suppose to protect the patient's private information. Ask you doctor who they share your information with. You might be very surprised. Essentially anyone within the health industry with a operational need may have access to your information. Whatever system is instituted for electronic health records needs have a positive electronic confirmation by the patient otherwise the record should not be shared. The patient should be able to always access their records. The system should also limit who has access to the records. No one should have access to the patient's record without a key from the patient and their doctor. These keys should automatically expire after a short period of time.
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by londo58 May 20, 2009 1:50 AM PDT
you know it is a shame - the VA open sourced their patient record software - why not standardize on it as a baseline -doctors are getting sold expensive software and even walmart is getting into the act

lower the costs for doctors, cap the malpractice/lawsuits and leverage electronic technology - then maybe we can reduce the costs all around - I know I know - cap the pharmacies and drug producers mark up - this is an area I think walmart is helping
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by doublebullout May 20, 2009 7:36 AM PDT
I am an EMR implementation and design analyst, and I never cease to be amazed at the level of misinformation and paranoia that is out there. EMRs do not, and never will, decrease health care costs to the extent claimed. EMRs do not decrease administrative costs. If anything, they increase costs associated with staff training, system maintenance, and upgrade costs because of constantly changing legislation from governmental busybody agencies. If your physician has your record on an EMR system, this does not mean that your record is automatically accessible by the government, health insurers, medical device manufacturers, or even hackers. Moreover, the insurance claims that doctors and hospitals must submit in order to be paid have contained detailed health information for decades. Insurers, including Medicare and Medicaid, already have all this data available to them. Medicare in particular does data mining regularly. That genie left the bottle during the Johnson administration.
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by John_ChilmarkResearch May 20, 2009 8:11 AM PDT
What boggles my mind in articles like this is the same old tired statements being made. Why can't reporters dig just a bit deeper and go beyond the typical privacy fear mongering and talk about how one's medical records are already being shared - new ARRA legislation actually tightens up HIPAA, something the reporter fails to mention. No, the reporter has done the same as those before them, harping on the same tired statements.

Agree with doublebull that EMR promises are overblown, as well as EMR risks. What is clear though is that the healthcare sector does need to move into the 21st century. Let the fear mongering end and let's just get on with it.
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by pmbx May 23, 2009 1:36 PM PDT
I'm the developer of PaperCutPro a commercial solution which I implemented in 2001. Our Pediatric practice deployed it provide not only digital medical records but with the intent to eliminate most if not all paper from the office. The software networks three offices which host 30,000 patient visits yearly. As both a physician and the software developer I have an uncommon vantage point. Here are some of my key thoughts.

1. Every piece of paper of any kind that you handle in your office increases overhead, sometimes dramatically. I studied some of the actual performance times of certain office activities. Take for example, the process of signing in, pulling a paper chart, attaching a superbill, putting that chart in the nurses chart rack, then going back to repeat the process. In just ONE or our offices I calculated 80 man-hours a week for this single repetitive function. I could go on with more examples. Does this offer a savings to the patient? No, not really. What it does do is allow patients more face time with the providers and their staff who care for them. Removing paper then can directly correlates with increased quality of care IF that is a conscious desire on the part f staff and providers.

2. Portability of medical documentation CAN be enhanced or made worse with technology. My software specifically uses PDF output s that when I hand a patient their medical records on a CD, ANY other provider anywhere in the world will probably have immediate and unfettered access to the information I have. In addition it is easily searchable!. Images are STANDARD formats such as jpg's, png's, or tiffs which are also easily accessed.

3. Online access is the wave of the future. This is more than simply parents accessing their children's medical information on the web, but would also allow them to inject phone callback requests directly into the database and therefore get their needs directly to the provider. I know that patients hate the phone tree answering machines just as much as I do. Used as an adjunct to email requests from patients, direct requests injections to the provider are allowing for new and exciting ways to interact with patients. That is particularly exciting since I've been practicing now for 26 years and though pure medicine lost its appealing 'shine' a long time ago, I savor the interaction with my kids who are always fresh and invigorating.

In summary, I believe paperless medical information systems, like my PaperCutPro, will for sure make good doctors better, but poor doctors will at best still be poor doctors. Technology will not redeem them.
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by donnakayh June 11, 2009 9:29 AM PDT
Never mind the hackers watch out for the errors. It takes to government decades to correct any errors in its databases. A typo in your medical records could cost you your life!

If it takes Social Security 40 odd years to "update" dead people, how long will it take to fix an error in 300 million + medical records!
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