- Fri Dec 17 1999 Where's the bookstore battle?
Although independent booksellers have yet to launch a superstore online, they have spearheaded a lobbying campaign to fight e-tail titans Amazon.com and Barnesandnoble.com.
- Tue Dec 21 1999 Amazon-backed start-ups hope ties will boost IPOs
HomeGrocer and Pets.com hope to emulate the success of the e-tail leader in filing plans to go public, but close association with the Internet bellwether probably won't be enough.
- Wed Oct 23 2002 Commentary: The birth of organic IT
Enabling computer power on demand is one of four major innovations that Forrester believes will launch a revolution in IT efficiency and business agility.
- Tue Dec 28 1999 Y2K is no bug to e-tailers
Executives at many retail sites want to use the landmark new year to help stretch the holiday shopping season as far as it will go.
- Tue Jun 29 1999 E-Loan jumps 164 percent in debut
- Thu May 9 2002 eBay to scrutinize travel sellers
Though the online auction giant has said it will use an authentication system to screen all sellers, the company will hold merchants of travel goods to even tougher standards.
- Mon Dec 17 2001 E-tailers show signs of customer service
Online retailers are showing indications of improvements over service blunders in the past, but is there real customer service now?
- Fri Dec 10 1999 E-tailers confront customer service challenges
Fielding customer service calls well could be crucial for online retailers this holiday season, which is expected to produce record electronic sales.
- Tue Jun 29 1999 STOCKS TO WATCH: CMGI, E-Loan and Seagate
- Thu Dec 21 2000 E-commerce loses shine in 2000
Investors fled the online shopping sector this year, leaving Web companies to go belly-up and giving traditional retailers a leg up.

