In May 2003, Nicholas Carr stirred up a hornet's nest with his Harvard Business Review essay, "IT Doesn't Matter." Carr argued that information technology is necessary for business survival but doesn't provide any strategic advantage. Carr sits down with ZDNet Editor in Chief Dan Farber to discuss his new book, which expands on his controversial views.
16 minutes 53 seconds
April 28, 2004 2:53 PM PDT
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