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By Mike Ricciuti
Staff Writer, CNET News.com
December 3, 2002

David Litwack has seen several technology revolutions come and go. He worked on products at the forefront of the PC movement in the 1980s, the client/server rage in the early 1990s, and the Web craze in the late 1990s. At Powersoft, he drove the client/server revolution with PowerBuilder, one of the most popular development tools of the era.

Now a senior executive at Novell, Litwack is working with Vice Chairman Chris Stone to reinvent the company around Web services, the latest revolution in commercial computing. Litwack's challenge is to knit a mishmash of products, including Novell's NetWare operating system, into a coherent strategy. But before it gets crowned as technology's next big thing, he says, Web services must solve one of IT's biggest problems: integrating decades-old systems built using different technologies that must now be delivered in ways its originators never intended.



We have the basic building blocks and standards in place for Web services, and people are using them. Where do we go from here?
Obviously, the more mature the standards get, the better the applications. And in security, there is a psychology at work. There was a time when people said that you don't want to do commerce on the Internet because it's not secure. You have to overcome that psychology. I think there is a little bit of that at work with Web services, and that's an important thing yet to come. But the big issue is that most of the effort around Web services has been around the composition of the service rather than the consumption of the service.

What has happened to confuse the meaning of Web services? How did we get to this juncture? And how do we straighten things out so that technology buyers understand it?
Web services is a very broad term and different vendors are promoting Web services from different angles. It's been all jumbled together, and, in particular, I think Microsoft has been promoting Web services from the consumer, individual point of view, rather than from a sort of back-end IT point of view. And that has tended to get more play in the press because everybody understands it.

Is that going to divert away from what proponents say will be the chief benefit of using Web services?
This is something of value that can help solve IT's biggest problem, which is that systems built over 30 years using different technologies now have to be integrated and delivered in ways that nobody intended. That's the big phenomenon, and now it's happening in big companies. Is it sexy? No. Is it easily understandable by the common man? No. Is it the most important phenomenon going on in IT? Yes.

But you expect the increased scrutiny will work to the benefit of the overall technology.
Some of the nastier problems associated with Web services, such as security and supporting transactions, are getting significant attention right now. So we have some new standards, like WS-Security and WS-Transactions, launching. And BPM (business process management), which is a very important component of Web services and one of the principals of Web services is combining individual services to make more complex services.

We are seeing a trend, where anything proprietary can't dominate. When you define a service, it touches things outside of your environment. Therefore, anything proprietary, no matter how big it is, can't dominate. So everyone, including Microsoft, is being forced to the standards table when (products) touch other areas.

That to me seems to be the most significant part of Web services. The concepts aren't new. We've heard them before with things like COM (Component Object Model, a Microsoft architecture for software development) and CORBA (the Common Object Request Broker Architecture, an earlier distributed software strategy).
What I think is most important is this: With both COM and CORBA, you were required to have someone with a highly specialized skill set create something new. Namely, a CORBA object that was not easy to write. We are not writing Web services applications--what we are doing is Web services-enabling existing applications. Web services is much more of a wrapper technology. It's much less invasive and requires fewer new skills (for programmers) to create the services.

So in your mind, does that mean we will not go down the same paths as we followed with COM and CORBA? Meaning that we will avoid the complexity that stalled or doomed projects to failure?
Absolutely. One of the things about COM and CORBA is that you need both sides of the (transaction) handshake to understand each other. You don't need that in Web services. The notion that Web services is just the next step in the evolution of distributed object models is not quite accurate.

And so your definition of where this is heading would be what?
We are using very sophisticated software that requires the expertise of the thing you are enabling--an SAP business application or an Oracle database, for instance--and it turns it into XML (Extensible Markup Language) using graphical mapping and transformation tools. Once you have something in XML, turning it into a Web service is easy. Instead of writing a distributed object, we have created something that looks like a distributed object, but the guy on the other end of a transaction doesn't have to be a COM or a CORBA guy to use it. In fact, a Web browser can use it--it's just XML. In that way, Web services is fundamentally different than COM or CORBA. Word and Excel can work with Web services. You didn't see Word or Excel--without massive difficulty--using COM or CORBA.

Are there alternate ways of doing the same thing? Is there a danger of a split in agreement on how Web services presentation is handled?
Sure. You can use other technologies. And you may have seen that Microsoft announced XDocs, where presentation is bound to XML. XDocs is not as oriented to transactional systems or services. It's much more tied to the Microsoft world and Office.

Here's the reality with Web services: We are moving into a number of new applications. Companies are not going to rewrite their core applications. They are going to expose them as XML, and all their new applications written--portals or whatever they build--will use that XML. In a very short number of years, most Web-based applications--the majority--will be dealing with data that is coming across the wire as XML. So most applications will have to consume XML. And for the mainstream developer, this will be a phenomenon tantamount to them learning how to build client/server applications.

Will they need to learn a completely new way to do presentation programming?
They won't have to do that with Web services, because a lot of these people already know how to do Web programming. And the average application developer will not use SQL (Structured Query Language, a standard for database application programming) anymore. They will use XML. And that makes sense, if you think about it. Why do we have specific information about data sources in our applications? It makes those applications very fragile and easy to break.

You work for a specific vendor, so I'm going to ask you to put aside your loyalties for a moment. In the client/server evolution/revolution, there were some big winners--Oracle, Powersoft and Microsoft for example. In Web services, who will be the clear winners? Or is it a more level playing field, because so much is standards-based?
What are the pieces of the puzzle? We have to create the services, so we need integration services. You have to be able to create interaction, so you need personalization and presentation and data binding to XML, which requires portal software and content management. And you need an operating environment, and that's going to be either .Net (Microsoft's software-as-a-service plan) or J2EE (Java 2 Enterprise Edition, a standard for Java business application development). You need development tools. You need identity management, so you need directory services. And you need security. Later, we will see Web services management.

It's pretty clear that the companies that will provide all of those pieces will not be start-ups. They will be established players. I think it is going to be a large vendor game. I think the vendors have to have all of these pieces and be committed to standards and so forth. The big vendors are coming from a lot of directions. Sun Microsystems is from hardware, SAP from ERP (enterprise resource planning software), etc. You can go through the list. So I think the market is going to shape up where it is fewer than 10 players, and probably more like six or seven major players. And some of those players will get dragged down by their over-reliance on one specific application, database, operating system or piece of hardware. This technology is inherently cross-platform.

What don't we have in place now? You mentioned management as one item.
Management is very early on, and there are some start-ups here, and security, which is coming along. This XML client area needs to come into focus, and, of course, transaction management.

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